Term
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Definition
| tendency to experience positive emotions and moods and feel good about oneself and the rest of the world |
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Term
| Negative Affectivity (B5) |
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Definition
| tendency to experience negative emotions and moods, feel distressed, and be critical of oneself and others |
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Term
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Definition
| tendency to get along well with others |
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Term
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Definition
| tendency to be careful, scrupulous, and preserving |
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Term
| Openness to Experience (B5) |
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Definition
| tendency to be original, have broad interests, be open to a wide range of stimuli, be daring and take risks |
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Term
| Internal Locus of Control |
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Definition
| tendency to locate responsibility for one's fate within oneself |
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Term
| External Locus of Control |
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Definition
| tendency to locate responsibility for one's own fate in outside forces and to believe that one's own behavior has little impact on outcomes |
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Term
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Definition
| degree to which individuals feel good about themselves and their capabilities |
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Term
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Definition
| extent to which an individual has a strong desire to perform challenging tasks well and to meet personal standards for excellence |
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Term
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Definition
| extent to which an individual is concerned about establishing and maintaining good interpersonal relations, being liked, and having other people get along |
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Term
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Definition
| extent to which an individual desires to control or influence others |
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Term
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Definition
| describe what managers try to achieve through work and how they think they should behave |
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Term
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Definition
| capture managers' thoughts and feelings about their specific jobs and organizations |
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Term
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Definition
| encompass how managers actually feel when they are managing |
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Term
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Definition
| lifelong goals or objectives that an individual seeks to achieve |
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Term
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Definition
| mode of conduct that an individual seeks to follow |
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Term
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Definition
| unwritten, informal codes of conduct that prescribe how people should act in particular situations and are considered important by most members of a group or organization |
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Term
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Definition
| terminal and instrumental values that are guiding principles in an individual's life |
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Term
| Job Satisfaction (Attitudes) |
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Definition
| collection of feelings and beliefs that managers have about their current job |
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Term
| Organizational Citizenship Behaviors (Attitudes) |
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Definition
| behaviors that are not required of organizational members but that contribute to and are necessary for organizational efficiency, effectiveness, and gaining a competitive advantage |
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Term
| Organizational Commitment (Attitudes) |
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Definition
| collection of feelings and beliefs that managers have about their organization as a whole |
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Term
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Definition
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Term
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Definition
| intense, relatively short-lived feelings |
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Term
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Definition
| ability to understand and manage one's own moods and emotions and the moods and emotions of other people |
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Term
| How does emotional intelligence help a manager's performance? |
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Definition
Helps managers carry out their interpersonal roles of figurehead, leader, and liaison
For managers, understanding the feelings of subordinates is central to developing strong interpersonal bonds with them |
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Term
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Definition
| shared set of beliefs, expectations, values, norms, and work routines, that influence how individuals, groups, and teams interact with one another and cooperate to achieve organizational goals |
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Term
| Attraction-Selection-Attrition Framework (Organizational Culture) |
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Definition
| model that explains how personality may influence organizational culture -- founders hire employees whose personalities are similar to their own |
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Term
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Definition
| signify what an organization and its employees are trying to accomplish |
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Term
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Definition
| guide an organization and its members in achieving organizational goals |
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Term
| Organizational Socialization |
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Definition
| process by which newcomer's learn an organization's values and norms and acquire the work behaviors necessary to perform jobs effectively |
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Term
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Definition
| formal events that recognize incidents of importance to the organization as a whole and to specific employees |
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