| Term 
 
        | What is the IOM definition of quality? |  | Definition 
 
        | The degree to which health svs for individuals and populations increase the likelihood of desired outcomes and are consistant with current professional knowledge |  | 
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        | Iatrogenesis and iatrogenic artifect refer to an adverse effect or complications resulting from medical treatment or advice |  | 
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        | Who is the joint commission? |  | Definition 
 
        | The leading  health care accrediting body in the WORLD. 16,000 health care organizations in the US
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        | What are the factors contributing to the quality movement? |  | Definition 
 
        | inc in quality health care data inc in ublics demand for provider accountability, positive pt outcomes
 lucien leape
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        | Differene between health processes/outcomes and those throght to be achievable (w the most current and professional knowledge) |  | 
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        | What are the demensins of quality? |  | Definition 
 
        | There is a macro view and a microview macorview-clinical, technical, interpersonal aspects, wiality of life
 Micro view - mortality, incidence nd prevalence
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        | Term 
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        | Institutional settings individual providers
 direct provision of clinical sertvices
 pt satisfaction
 prosperity or retroprosperity
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        | What are the critical components of a quality assessment |  | Definition 
 
        | MEASUREMENT of wuality agains an established standard Use of DATA
 Subjective measures must be QUANTIFIED
 msasurement SCALES must have validity and realiability
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        | Term 
 
        | What is the DONABEDIAN model approach to quality assessment? |  | Definition 
 
        | Structure (environment, necessary) -staffing levels, equiptment, qualificatios, traing, dist of phys in a given population
 Process (how the care is delivered)
 -clinical practice guidelines, critical pathways (timeline, ids medical intervetions)
 outcome (end result from care provided)
 -the bototm line measure of effectivebness, post op infections, iatrgenic illnesses, rehospitalization, pt satisfaction
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        | Term 
 
        | What arre the quality aspects of care? |  | Definition 
 
        | Structure and process (the amenities and the technology
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        | Term 
 
        | What is quality assurance? |  | Definition 
 
        | Based on total quality management a step beyon quality assessment
 a syetem wide commitment to enguage in the improvement of quality on an ongoing baseis
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        | What is the relationship between quality and cost? |  | Definition 
 
        | quality can cost moeny moent does not nec allways buy wuality improvements
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        | Term 
 
        | What are some of the problems that affect Quality? |  | Definition 
 
        | overuse - extra stuff underuse - pts donet get what they need
 misuse - injuries caused by error (amputate the wrong foot)
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        | Term 
 
        | What are the 6 IOM coponents of quality? |  | Definition 
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        | How are some report cards that are used in the quality of care? |  | Definition 
 
        | state reporting quality indicares
 CMS program
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        | Term 
 | Definition 
 
        | a tool that is used by more than 90% of americas health plas to measure preformance on important dimenstions of care and service |  | 
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        | What does CAHPS stand for? |  | Definition 
 
        | Consumer assessment of health plans survey |  | 
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        | What does OSHPD stand for? |  | Definition 
 
        | Office of statewide health planning and development |  | 
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        | How does the standardization of health care contribute to health care quality? |  | Definition 
 
        | benchmakring quality assessments
 evidence based practice guidelines
 increased emphasis onn outcome measures
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        | What are some of the quality improvement stratigies for the future? |  | Definition 
 
        | focus on basic and cost effective preventative care availability of healthcare data
 indentify the geographic locations in need of health care services and ID sucerssful prograkms for addressing those needs
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        | In a regulatory approach, what is a single payer system? |  | Definition 
 
        | top down control (global budgets) The US DOES NOT hagve an all payer system
 -bottom up cost control
 -COST SHIFTING ocuurs
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        | In a regulatory approach, what is health planning? |  | Definition 
 
        | govts efforts to align and distribute health resources to achieve health outcomes NO system wide planning and controls in the US
 -CON planning is used in some states
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        | What are some price controls in regulartory planning? |  | Definition 
 
        | -ecoonomic stabilizatin uding the non nixon presidencey -provider-induced demand mitigated the effects of price control
 -DRG bases PPS shifted costs to the OUTPT selector
 -arbutuary rate setting by medicaid
 -pay fof performance
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        | What is peer review in regulartory planning? |  | Definition 
 
        | -peer review organizations (PRO) statewide private organiztions
 revew by phys and other health professionals
 paid by fed govt
 to review care provided to medicare pts
 easch state has a PRO
 PROS are now called WAULITY IMPROVEMENT ORGS (QIOS)
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        | What are some competetive approaches to cost containment |  | Definition 
 
        | demand side incentives suply side regulation
 payer driven price competeition
 utilization controls
 conpetition
 -rivalry among sellers for customers
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        | Term 
 
        | What are some demind side incentives? |  | Definition 
 
        | cost sharing by consumers a self rationing mechanism
 -reduced moral hazard
 RAND experiment
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        | Term 
 | Definition 
 
        | anti trust laws anticompetetive practices can be illegal
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        | How are pts not cuswtomers in the ecconomic sense? |  | Definition 
 
        | they pay little out of pocket lack technical informatioikn
 -competitio occurs at two leves: employer shop and MC shops for providers
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        | Term 
 | Definition 
 
        | The ability to obtain needed affordable convienient acceptable and efective personal health services timely |  | 
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        | Term 
 
        | WHat are key implications of access? |  | Definition 
 
        | determinant of health quity
 quality and efficient use of svs that are needed
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        | What are some evidence based medicine (EBM)? |  | Definition 
 
        | high spending does not deliver bertter outcomes Better value throughevidencec based medicine
 quality can be improved while reducing costs by reducing misuse and over sd
 the  ACA calls for the creation of patient centered outcomes research institute
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        | What are some evidence based medicine stratigies? |  | Definition 
 
        | ongoing emphysis computer based systems
 ongoing clinical trials
 keep guidelines current
 inhance cost effeciivnesss fo care delivery w economic analysis
 restruction reimbursment to reward achievable coutcomes that are best
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        | Term 
 | Definition 
 
        | extent to which it actually assesses what it is supposed to measure |  | 
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 | Definition 
 
        | extent to which the sake results occur from repeated applications |  | 
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        | What are two quality improvement stratigies? |  | Definition 
 
        | Standardization and reoprt cards |  | 
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        | Term 
 
        | How do you spell that quality guys name? |  | Definition 
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