| Term 
 
        | Procurement Primary Responsibilities |  | Definition 
 
        | Identifying / selecting suppliers, negotiating contracts 
 Supply opportunity research
 Long-range material forecasts
 Boundary scanning
 
 Operational support / follow-up
 Expediting orders
 Releasing orders
 
 4.   Functional administration and support
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | is a collection of structured, related activities that produce a specific service or product or serve a
 particular goal for a customer. A process can be visualized with
 a flowchart as a sequence of activities.
 |  | 
        |  | 
        
        | Term 
 
        | Objective for Procure-to-Pay (P2P) Process |  | Definition 
 
        | Achieve the “best landed cost” position for a specified product quality, quantity and terms & conditions |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | select, requisition, process and pay |  | 
        |  | 
        
        | Term 
 
        | Business Process Improvement (BPI) |  | Definition 
 
        | attempts to reduce the variation and waste in processes so the  desired outcome can be achieved with better utilization of resources. |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | defining the organization's strategic goals and purposes determining the organization's customers (or stakeholders)
 aligning the business processes to realize the organization's goals
 |  | 
        |  | 
        
        | Term 
 
        | Four management roles are required to successfully undertake business process improvement |  | Definition 
 
        | Business leader, Process owner, Operational manager, process operator |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | person responsible to                                                create business plans |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | person responsible for process design and its performance results |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | person responsible to                put resources in-place to achieve process plans |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | person responsible to perform the process work |  | 
        |  | 
        
        | Term 
 
        | Process design requirement is to define |  | Definition 
 
        | responsibility (may be joint) accountability (singular)
 coordination (two-way)
 inform (one-way)
 (RACI)
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | are operating instructions on how to functionally carry out a task |  | 
        |  | 
        
        | Term 
 
        | Benefits of a Procedure Manual |  | Definition 
 
        | Offers a tool for consistency of action Provides means of training employees
 Allows for documenting “industry-best” practices
 |  | 
        |  | 
        
        | Term 
 
        | Characteristics of Good Policy |  | Definition 
 
        | Address the human side systematically Start at the “TOP”
 Involve every organizational layer
 Make a formal case for change
 Create employee ownership
 Communicate the message
 Assess the cultural landscape
 Address the culture explicitly
 Prepare for the unexpected
 Speak to the individual
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | Designates overall authority of a purchasing department Sets forth principles and objectives guiding purchasing processes
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | Defines the corporate purchasing office duties and responsibilities Delineates authority and responsibilities between corporate and division purchasing departments
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | Giving preferential treatment to                                                     suppliers who are also customers Can take on a coercive nature
 Federal Trade Commission rules
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | Purchasing department buys material to                                           satisfy the personal needs of its employees “Trade diversion laws” in some states
 Exceptions:  safety shoes, hats, gloves, special tools
 “Gray areas” must be defined and communicated
 |  | 
        |  | 
        
        | Term 
 
        | Purchasing policies define management’s approach to |  | Definition 
 
        | role of purchasing conduct of purchasing personnel
 social and minority business objectives
 buyer-seller relationships
 resolving operating issues
 |  | 
        |  | 
        
        | Term 
 
        | Purchasing Organizational Design |  | Definition 
 
        | Enables organization to reach its goals (strategic & tactical) Includes the structure, division of labor, coordination, control, responsibility and accountability
 Address formalized elements of organization
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | Company (senior management) must decide who and how supply management will decisions be made Decision making authority exists on a continuum ranging from total authority at the corporate level to total authority in the hands of operating units
 |  | 
        |  | 
        
        | Term 
 
        | Operational (decentralized design) |  | Definition 
 
        | (Action Orientation) 
 purchase generalists
 non-consolidated info
 minimal collaboration
 targeted efforts
 numerous suppliers
 opportunistic savings
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | (Process Orientation) 
 sourcing teams
 shared information
 voluntary participation
 team-based priorities
 preferred suppliers
 sub-optimized savings
 |  | 
        |  | 
        
        | Term 
 
        | Strategic (centralized design)
 |  | Definition 
 
        | (Directive Orientation) 
 commodity managers
 integrated information
 binding decisions
 global coordination
 strategic alliances
 maximized savings
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | Assume employees dislike                                        and avoid work; the manager must use coercion, threats, and control schemes to motivate the workers |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | Assume the employee considers work as natural and enjoys the satisfaction of self-actualization needs and esteem |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | Japanese developed approach to motivate workers through a focus on trust, quality, collective decision-making, and cultural values |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | gain insight into supplier performance internal requirements in cost, quality, delivery, cycle time
 capacity, material, and service needs
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | gain insight into material specifications evolving product and process technology requirements
 new product requirements
 |  | 
        |  | 
        
        | Term 
 | Definition 
 
        | gain insight into demand planning requirements new product ideas promotions and planned demand shifts
 |  | 
        |  | 
        
        | Term 
 
        | Functional Integration Objectives |  | Definition 
 
        | become more closely aligned develop organizational capabilities
 improve competitive positioning
 |  | 
        |  | 
        
        | Term 
 
        | Functional Integration Benefits |  | Definition 
 
        | Work together on a common problem Represent different points of view
 Require diverse languages, cultures, currencies
 Develop common business understanding (ownership)
 |  | 
        |  |