Term
Benchmarking can be defined as
A.Examining the best practices of successful organizations and then transplanting them into one’s own organization
B.Standardizing a particular process for all organizations
C.Both A and B
D.Neither A or B |
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Definition
| A. Examining the best practices of successful organizations and then transplanting them into one's own organization. |
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Term
What does GPRA stand for?
a.General Process of reinventing America
b.Government and Presidential Reformation Act
c.Government Performance and Results Act |
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Definition
| c.Government Performance and Results Act |
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Term
Which of the following is associated with CzRM?
a.Protecting the rights of citizens
b.Getting rid of e-government
c.Complete disregard for administrative values
d.Providing citizens timely, consistent, responsive access to government information. |
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Definition
| d.Providing citizens timely, consistent, responsive access to government information |
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Term
Competitive outsources and a top-down market-based approach to public management was advocated by the Bush administration
a.True
b.False |
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Definition
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Term
5.Principles used during the reinvent government era is/are
a.Commitment to meeting customer-driven needs
b.Actions based on data, statistical analysis, facts, and outcome measures
c.Organizational changes and teamwork to encourage implementation
d.All of the above |
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Definition
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Term
Which of the following Presidents was called upon regularly to exercise leadership in times of severe economic and military crisis?
a.Gerald Ford
b.FDR
c.Dwight D. Eisenhower
d.Jimmy Carter |
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Definition
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Term
In attempting to deal with tensions between political appointees and career officials, some presidents have experimented (usually unsuccessfully) with…
a.Cabinet government
b.Running operations directly from the white house
c.An administrative presidency
d.All of the above |
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Definition
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Term
13.All of the following are situational leadership factors except
a.Rank
b.Leader personality
c.Task structure
d.Concern for workers |
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Definition
| B. Leadership personality |
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Term
14.A chief executives ability to take action without serious challenge from others is usually greatest in which of the following sets of circumstances?
a. Implementing policy through bureaucratic channels
b. Coordinating budget requests for the legislature
c. Directing governmental responses to a crisis
d. Controlling the flow of information. |
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Definition
| Directing governmental responses to a crisis |
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Term
15.Which of the following is usually not a recommended course of action for a leader who is trying to be effective?
a. Publicly criticizing those who need to improve
b. Preventing cronyism and favoritism
c. Pulling rank on uncooperative members and threating reprisals for not following orders.
d. Dealing fairly, openly, and equitably with all members |
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Definition
| A. Publicly criticizing those who need to improve. |
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Term
16. According to Mary Parker Follett, a subordinate’s receptiveness to orders is inversely related to the distance the orders must travel through the organization
a. True
b. False |
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Definition
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Term
17.Throughout much of US history budgeting has been incremental?
a.True
b.False |
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Definition
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Term
18.Which is not a fiscal policy tool?
a.Government expenditures
b.Tax Policy
c.Regulating the money supply
d.Tax deduction
e.Taxation |
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Definition
| C. Regulating the money supply |
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