Term
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Definition
Systematic acquisition of skills, concepts, or attitudes that result in improved performance in another environment. |
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a relatively permanent change in behavior and human capabilities that is produced by experience and practice. |
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declarative knowledge; or knowledge of rules, facts and principles. |
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| What are the 3 categories of learning outcomes? |
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- Cognitive
- Skill-based
- Affective
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| Define skill-based outcomes |
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Type of learning outcome that concerns the development of motor or technical skills. |
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| Define affective outcomes |
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Type of learning outcome that includes attitudes or beliefs that predispose a person to behave in a certain way. |
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Actions or behaviors relevant to organization’s goals; can be measured in terms of each individual proficiency |
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| Performance (can/can not) often be directly observed, unlike _________ |
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| Training (decreases/increases) probability of learning, and learning (decreases/increases) probability of better job ___________. |
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Definition
increases
increases
performance |
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Term
[image]
This is what training model? |
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Definition
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| List the 3 steps o the Training Needs Analysis |
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Definition
- Organization analysis
- Task analysis
- Person analysis
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| __________________ is required to develop sytematic understanding of where training is needed, what needs to be trained, & who will be trained |
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Definition
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| Define Organizational Analysis |
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Definition
| Examines organizational goals, available resources, & org. environment to determine where training should be directed |
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Term
Example: Leadership Training
–Assessment of organizational climate in different departments
–Meetings with top management to ensure support for assessment, training, and transfer of training
This is an example of what Training Needs Analysis step? |
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Definition
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Definition
| Examines what employees must do to perform job properly |
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Term
_________ Analysis can consist of:
•Developing task statements
–"Provides employees with timely, specific feedback on how they can improve their work when he/she sees an issue.”
–“Praise employees when they do a good job.”
•Determining homogeneous task clusters
–“Effective communication”
•Identifying KSAOs required for job
•May also include assessment of ____________ |
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| Identifies which individuals within organization should receive training & what kind of instruction they need |
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| In Person Analysis, assessments of ________ ________, ________, & ___________ increasingly being used as part of needs analysis |
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Definition
- trainee personality
- ability
- experience
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Term
| Why are training objectives important? (3 things) |
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Definition
- Represent information for both the trainer and trainee abut what is to be learned
- Training objectives help motivate trainees by providing clear goals for them.
- Training objectives are necessary to evaluate a training program properly.
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| Training Design Characteristics + Trainee Characteristics = ________ ___________ + ________ _________ = Transfer Outcomes |
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- Learning outcomes
- Work environment
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Term
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Definition
| whether employees have the personal characteristics necessary to acquire knowledge from a training program and apply it to the job. |
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| Trainee readiness characteristics include: (3 things) |
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Definition
- General mental ability
- Goal orientation
- Experience level
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Term
| Learning principle that involves actively participating in a training rather than just observing. |
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Definition
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| Learning principle that occurs when tasks can be performed with limited attention; likely to happen when trainees are given extra learning opportunities after they have mastered the task. (over learning) |
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Definition
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| Learning principle where the extent to which the task trained is similar to the task required on the job. |
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Definition
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| Training approach in which the entire task is practiced at once |
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| Training approach in which subtasks are practiced separately and later combined |
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| Learning principle practice session where individuals practice a task continuously and without rest. |
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Definition
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| Learning principle practice session that provides individuals with rest intervals between practice sessions, which are spaced out over a longer period of time. |
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Definition
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| Define On-the-job training |
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Definition
| Involves assigning trainees to jobs and encouraging them to observe and learn from more experienced employees |
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Term
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Definition
| Formal program used to teach a skilled trade |
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Term
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Definition
| Employees move to various jobs, departments, or areas of company |
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| List the on-site training methods (3) |
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Definition
- On-the-job training
- Apprenticeship
- Job rotation
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Term
| Classroom lectures are efficient how? |
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Definition
| Efficient way to present large amount of information to a large number of trainees. |
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Term
| A teaching tool designed to reproduce the critical characteristics of the real world in a training setting that produces learning and transfer to the job |
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Definition
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| List the reasons for using simulators (4) |
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Definition
- Controlled reproducibility
- Safety considerations
- Learning considerations
- Cost (low)
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| Define Transfer of Training |
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Definition
| Degree to which trainees apply knowledge, skills, & attitudes gained in training to their job |
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| Define Transfer of training climate |
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Definition
| workplace characteristics that either inhibit or facilitate transfer of training |
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Term
| Why evaluate training programs? (3) |
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Definition
- To determine whether trainees have achieved the objectives of the training program.
- To provide feedback that can improve training programs for future participants
- To justify the costs of training programs, which can be expensive
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Term
| List the 7 Specialized Training Program Types |
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Definition
- Assessment centers
- 360 degree feedback
- Coaching
- Informal training
- Sexual harassment awareness training
- Ethics training
- Cross-cultural training
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Term
| List the symptoms of culture shock (3) |
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Definition
•Homesickness
•Irritability
•Loss of ability to work effectively |
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| What is the main goal of Cross-Cultural Training? |
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Definition
to develop understanding of basic differences in values and communication styles. |
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