Term
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Definition
physical needs
identity needs
social needs
practical goals(gettiing someone to do something) |
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Term
| What are instrumental goals |
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Definition
| getting others to behave in ways we want |
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Term
| Linear communicatin model (7 parts) |
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Definition
Sender
Reciever
Message
Endocoding message
Decoding message
noise |
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Term
| Transactional Communication model |
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Definition
very like the linear model but updated.
-uses communicator A and B instead of sender and reciever because both parties send and recieve messages iin a conversation |
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Term
| interpersonal communications |
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Definition
| transactional process involving participants who occupy different byt overlapping enviroments and create relationships through the exchange of messages. |
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Term
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Definition
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Term
| impersonal communications |
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Definition
| opposite of interpersonal, not group, public, or mass commuication |
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Term
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Definition
Communication can be intentional or unintentional
its impossible not to communicate
communication is unrepeatable
communication is irreversible
Communication has content and relational dimension |
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Term
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Definition
| involves the informaion being explicitly discussed |
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Term
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Definition
| expresses how you feel about the other person |
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Term
| Communication misconceptions |
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Definition
More Communication is not always Better
Meanings are not in words
Successful Communication does not always involve shared understanding
Communication will not solve all prolems |
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Term
|
Definition
| all the channels that make remat communication possible |
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Term
| Challenges of Social Media |
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Definition
Leaner Messages
Disinhibition
Permanence |
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Term
| what is richness and leanness |
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Definition
| describes the abundance or lack there of, of nonverbal cues that aid in the meaning of the communication |
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Term
|
Definition
| transmitting messages without thinking of the effect they will have on the reciever |
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Term
| what is communication competence |
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Definition
| achieveing one's goals in a manner that maintains or enhances the relationship in which it occurs |
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Term
| What makes an Effective comminicator |
|
Definition
no ideal way to communicate
Competence is situational
Compentence can be learned |
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Term
|
Definition
| the ability to construct a variety of frameworks for viewing an issue |
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Term
|
Definition
| process of paying cllose attention to one's behavior and using these observations to shape how one behaves |
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Term
| What is involved in Social Media competence |
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Definition
Resepect other's need for undivided attention
keep a civil tone
don't intrude on bystanders
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Term
|
Definition
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Term
|
Definition
| evaluations of self-worth |
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Term
|
Definition
| characteristic ways that you think and behave across a variety of situations |
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Term
| what is reflected appraisal |
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Definition
| the fact that each of us develops a self concept that reflects the way we believe others see us |
|
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Term
| what is social comparison |
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Definition
| evaluationg ourselves in terms of how we compare with others |
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Term
| what are reference groups |
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Definition
| peple which we compare against ourselves |
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Term
| fallacies of Self Concept |
|
Definition
Obsolete information
Distorted Feedback
Perfectionism
Social Expectations |
|
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Term
| what is Cognitive Conservatism |
|
Definition
| tendency to seek and attend to info that conforms to an existing self concept |
|
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Term
| what is a self-fulfilling prophecy |
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Definition
| when a person's expectations of an event and his or her subsequent behavior based on those expectaions make the event more likely to occure than would otherwise have been true |
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Term
|
Definition
| the person you believe yourself to be in honest moments of self-examination |
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Term
|
Definition
to start and manage relationships
Gain Compliance of others
to save face |
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Term
| what is Self-disclosure, Social penetration, breadth, and depth |
|
Definition
revealing information about oneself that is signifcant
the depth and breath of self disclosre
amount of information volunteered
shift from impersonal to personal |
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Term
| what are the parts of the johari window |
|
Definition
known to self and others
known to self but not to others
known to others but not to self
unknow to both self and others |
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Term
|
Definition
| telling something to get it off your chest |
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Term
|
Definition
telling someone something private so they will tell you something private
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Term
|
Definition
| arranging information in a meaningful way |
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Term
|
Definition
| determination of causes and effects in a series of interactions |
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Term
|
Definition
| attaching meaning to sense data |
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Term
|
Definition
| when people try to influence one another's perceptions and try to achieve a shared perspective |
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Term
|
Definition
| attitude that one's culture is superior to others |
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Term
|
Definition
| how men and women are expected to act in society |
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Term
|
Definition
| biological characteristics |
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Term
|
Definition
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Term
|
Definition
| process of explaining people's behaviors |
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Term
|
Definition
| judging oursleves in generous terms |
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Term
|
Definition
| tendency to form an overall positive impression of a person on the basis of one positive characteristic |
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Term
|
Definition
| ability to re-create another person's perspective, to experience the world from the other person's point of view |
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Term
|
Definition
| you view the other person's situation from your point of veiw |
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Term
|
Definition
I'm right youre wrong
youre right I'm wrong
we are both right both wrong
issue is not important
truth in all perspectives |
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Term
| emotional intelligence or TACT |
|
Definition
| the ability to understand and manage one's own emotions and be sensitive to others |
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Term
|
Definition
rethinking the meaning of emotionally charged events in ways that alter their emotional impact
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Term
|
Definition
| are indirect-more we than I |
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Term
|
Definition
| say what they want-stress the individual |
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Term
|
Definition
| situations in which managing and even suppressing emotions is both appropriate and neccessary |
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Term
|
Definition
| process by which emotions are transferred from one person to another |
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Term
| facilitative and debilitative emotions |
|
Definition
-contribute to effective functioning
-detract from effective functioning |
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Term
|
Definition
| seemingly harmless events can trigger debilitative feelings |
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Term
|
Definition
| dwelling persistently on negative thoughts |
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Term
|
Definition
based of the irrational belief that emotions are caused by others
-visiting family and friends out of obligation |
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Term
|
Definition
| reflect the ways in which users of a language assign meaning to a particular lingustic symbol or word |
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Term
|
Definition
| statements that have more than one meaning |
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Term
|
Definition
gain meaning by comparison
small or big |
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Term
|
Definition
mistaken thought that people or things are unchanging
"use IS" |
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Term
|
Definition
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Term
|
Definition
| refers to specifid things that people say or do |
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Term
|
Definition
| various levels that specify and abstract |
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Term
|
Definition
| govern grammer of a language |
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Term
|
Definition
| how to interpret messages ina a given context |
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Term
| powerless speech mannerisms |
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Definition
| giving disclaimers before speaking opinions |
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Term
|
Definition
descrie something and also announces how the speaker feels about it
cheap or thrifty |
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Term
|
Definition
| the language we use shapes the world around us |
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Term
| Ferdinand de Saurssere theory |
|
Definition
sifnifier and sound image
picture that pops into mind |
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Term
|
Definition
| The symbol, what the sign stands for, the sense made of the sign |
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Term
|
Definition
-cannot occure without the other thing (smoke and fire)
-arbitrary |
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