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| moral development: (pre conventional, conventional, and principled/post conventional) |
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| quality is the fault of the managers |
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Definition
| managerial roles(information, interpersonal, and decisional) |
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Definition
| 14 principles of management, classical |
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Definition
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Definition
| father of scientific management, analyze tasks and develop procedures. functional authority |
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Definition
| behavioral management, theory x+y |
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Definition
| acquired needs theory, power achievement and affiliation |
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Definition
| objective, non-personal. bureaucracy |
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Definition
| motivation, satisfiers and hygiene |
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Definition
| total/systemic approach to quality. quality is the responsibility of the whole organization |
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Term
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Definition
| 14 points, TQM, no quotas. |
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Term
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Definition
| quality is cost effective, "0" defects program, and DIRFT (doing it right the first time). |
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