Term
| Define Generalist Social Work |
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Definition
| Engaging with individuals, families, and communities: identify problems, focus on strengths, develop new skills, assist in resolving social functioning, link people to resources, promote equal service delivery, develop policy, research. Enhance human well-being - promote social justice. |
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| Define Social Work Values |
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Definition
| Service, Social Justice, Dignity & Worth of a person, Importance of Human Relationships, Integrity, Competence |
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Term
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Definition
1.Assessment and intervention addresses systems of all sizes – individual, family, group, organization, community, larger social structures
2.Based upon the social work foundation of knowledge, values, and skills
3.Applies to broad range of SETTINGS, FIELDS OF PRACTICE, POPULATIONS, METHODOLOGY
4.Person-environment fit
5.Strengths perspective
6.Empowerment and self-determination |
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Term
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Definition
| After surviving a childhood of abuse and neglect, Tonier “Neen” Cain lived on the streets for two nightmarish decades, where she endured unrelenting violence, hunger and despair while racking up 66 criminal convictions related to her addiction. Incarcerated and pregnant in 2004, treatment for her lifetime of trauma offered her a way out... and up. Her story illustrates the consequences that untreated trauma has on individuals and society at-large, including mental health problems, addiction, homelessness and incarceration. Today, she is a nationally renowned speaker and educator on the devastation of trauma and the hope of recovery. |
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Term
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Definition
| challenge discrimination, recognize diversity, equal access to resources, challenging policy, inclusive society |
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Term
| Levels of Generalist Practice |
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Definition
Micro, Mezzo, Macro
Individual, families, and small groups; groups, teams, and organizations; community and society |
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Term
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Definition
Enabler: Empowering individuals and families
Broker/Advocate: link clients to resources
Teacher: empower clients with information |
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Definition
Facilitator: organizational development
Convener/Mediator: assemble groups for networking
Trainer: provide instruction for staff development |
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Definition
Planner: program and policy development
Activist: social change and action
Outreach: community education |
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Term
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Definition
| Explains the relationship between humans and their environment. Person:environment. Idea is that change in one part produces change in other parts. Everything is connected and fits together. It's strengths based with focus on how things work, not how they don't work or problems created by the integrated system. |
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Term
| Components of ecosystems perspective |
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Definition
| Biopsychosocial dimensions, culture, cultural influence, structural view - boundaries and hierachy -, interactional view - equilibrium, feedback, mutual causality, wholeness - |
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Term
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Definition
| The mutual relationship between an individual and the environment. "Transactions are reciprocal interactions, the processes by which people continually shape their environments and are shaped by them over time." Two way influence and connection. |
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Term
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Definition
| system is a member of a larger system, while simultaneously composed of smaller systems |
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Definition
| an organized whole made up of components that interact in a way distinct from their interaction with other entities which endures over some periods of time |
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Term
| subsystems and environments |
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Definition
| a system within a system. all systems can be subsystems and environments depending on the focus. |
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Definition
| all members of a system share some degree of responsibility |
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Definition
| flow of information. how the system communicates both positive and negative areas |
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Term
| Strengths-based perspective |
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Definition
| Rather than being problem oriented, become solution and strengths focused. Establish stengths early in a relationship, build relationship, increase client self-esteem, create sense of power and competence |
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Term
| Stength-based prospective components |
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Definition
Self-determination: client right to make decisions. no advice giving.
access to services: equality and accessibility to resources
accountability: holding worker/client accountable
acceptance: truly valuing clients values and beliefs
individualization: avoiding labels, discrimination, stereotypes
non-judgementalism: respecting diversity
objectivity: professional boundries. no personal influences |
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Term
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Definition
| no clear, satisfactory solution. value struggle. -follow policy, NASW and agency -respect client self-determination -still make reports |
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Term
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Definition
| Dialogue: establish rapport, define boundaries -confidentiality, discuss situation and directions, motivate for change, address crisis needs |
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Term
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Definition
| Discovery: build resources, assess their capabilities, identify strengths, frame solutions -action plan |
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Term
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Definition
| Development: implement plan, utilize resources & strengths, progress towards goal, expand opportunity, recognize success, integrate gains -end relationship |
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Term
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Definition
| never share any information. do not record the information or dictate to agency, supervisors, etc. |
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Term
| Relative Confidentiality* |
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Definition
| share information with agency, colleagues, case conferences, team meetings, etc. document information (assessments) more likely for generalist practice |
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Term
| Exceptions to Confidentiality |
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Definition
Evidence of abuse or neglect of a child, elderly, or vulnerable
Threats to self or others
Guardianship hearing -court ordered - laws/regulations
quality assurance procedures (audits) |
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Term
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Definition
| client grants social worker permission to release specific information to a specific third party - consent form, policies to follow - clients can revoke. |
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Term
| Solution-focused dialogue |
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Definition
| always moves forward, strengths not problems, leaves the past out - here and now |
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Term
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Definition
| Recognize feeling, validate the client -"I would be angry too...go ahead and get mad..." - Set boundaries (profanity? safety?) Anger towards SWer, validate and make change -"You're angry because I interrupted you? Upset with questions?" -Need to be more empathetic? Slow down? Missing a point? |
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Term
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Definition
| intentional silence okay. cultural(language barriers), be comfortable with silence, withdrawal? Continue to converse and allow the client ample time to respond. set limits to silence. see if they would prefer to write. bargain. |
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Term
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Definition
| Great sign, but intimidating. Set boundries. Advice seeking - don't have to answer. Agency policies - work and expectations - ensure the client has all that answered. |
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Term
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Definition
| accept feedback, non-defensive listening response, thank client for feedback. They know what is best for themselves and what helps and what doesn't |
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Term
| Responding to INAPPROPRIATE BEHAVIOR |
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Definition
| Compliments, favors, interest, gifts - set boundaries and explain them. consult supervisor. end session if necessary..politely explain reason for termination. |
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Term
| Responding to INTOXICATION |
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Definition
| refer to policies and procedures of agency. consider setting. set boundaries. consult supervisor. reflect in documentation. |
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Term
| Culturally Competent Practice |
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Definition
| "The process by which individuals and systems respond respectfully and effectively to all cultures, languages, classes, races, ethnic backgrounds, religions, and other diversity factors in a manner that recognizes, affirms, and values the worth of individuals, families and communities and protects and preserves the dignity of each. |
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Term
| Practitioner level cultural competence |
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Definition
| self-awareness of personal bias, awareness of others, study cultural groups: education, observation, immersion, experiential: ASK THE CLIENT. |
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Term
| Agency level cultural competence |
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Definition
| Policy, reflect diversity in staff, practice orientation with culturally sensitivity and diversity training, environment adaptations like aesthetics, resources for diversity |
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Term
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Definition
pre-contemplation: doesn't see need for change SWer task to motivate by raising doubt
Contemplation: considers and rejects change/ wishy-washy. SWer task to evoke reasons to change
Preparation: desire to do something. SWer task to help find best course of action
Action: steps to change SWer task to help client take steps
Maintenance: maintain goal achievement SWer task help prevent relapse |
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Term
| 5 Principles of Motivational Interviewing |
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Definition
Express empathy: reflective listening, validation
Rolls with resistance: sign of different views -challenges, hostile, interrupt, blame, excuse, etc. - deal by reflecting, shifting focus, reframing, agreement with twist
Elicit Support and Self Efficacy: client voice to change, their responsibility
Avoid argumentation: walk through treatment, don't drag. arguments require loser
Developing Discrepancy: client must precieve discrepancy between their present behavior and their goals |
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