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Definition
an input to the Estimate Costs process
identifies potential increases to the duration and cost activities when estimating project costs |
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| identifies each risk, its cause, and the impact it can have on the project |
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| used to show what problems will cause the most defects, does this by ranking the defects |
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| states that 80% of problem spawn from 20% of the causes |
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| used to track quality problem trends over a period of time |
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a chart that identifies the number of defects per month
by plotting the number of defects you have each month, you can determine if quality if getting worse or improving |
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| a tool used in the quality management processes to determine whether a process is in control or out of control |
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| NOT used for showing data trends |
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| is a visual representation of the steps in a process |
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| can be used to predict where problems may occur; however, it does not track data trends |
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Planned% Complete * budget at completion (BAC)
% complete= 6 weeks/7 weeks |
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| Key components of business case |
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| Cost benefit analysis such as a net present value, internal rate of return, or Return of investment study |
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| used to justify the business need that is defined in the SOW |
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| provides your organization with the information as to whether a project is worth the required investment |
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| Change requests can result from the following executing processes |
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Definition
Direct and Manage Project Work
Conduct Procurements
Manage Stakeholder Engagement |
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| is a sum of money set aside for unplanned changes that may be required on the project |
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| is used to create a reserve for unidentified events on the project that may or may not occur |
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a documented record of how you arrived at activity cost estimates
important because it identifies any assumptions |
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| a method used to track quality trends; it does this by comparing the changes in two related variables |
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| can show the correlation between the variables that are being compared |
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| referred to as a cause and effect or fishbone diagram |
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| illustrates how different factors could relate and lead to problems |
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| a chart that rates the problems from greatest to least |
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| Work Performance Information |
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Definition
an output of the control communications process
a document that includes all the WBS elements and value, variance, and index comparisons |
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| Work Performance Information |
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Definition
a document that includes all the WBS elements and value, variance, and index comparisons
compares actual results to a baseline |
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| describes the project deliverables and the work that must be performed to create this product, service, or results for the stakeholders |
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| is a collection of the following approved documents: project scope statement, the WBS, and the WBS dictionary |
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| describes the features and functions that characterize a product, service, or result |
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| a process in the Monitoring and controlling process group used to obtain formal acceptance of project deliverables |
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| used to identify all of the specifications required during the inspection |
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| typically done to allow for a review of the procurement processes used |
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| this can only occur after all outstanding claims and disputes have been settled |
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Definition
typically contain information such as any changes from the original success criteria agreed upon and results from a final financial analysis
occur during close project or phase |
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| used to identify the process of how changes to the project and product baselines will be managed and controlled |
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| Configuration Management Plan |
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Definition
| used to document how changes to configuration items will be managed and controlled |
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| used to document how changes to the project schedule will be managed and controlled |
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| used to document how changes to project costs will be managed and controlled |
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| manage role that would potentially have procurement experience |
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| hold management roles within an organization, such as finance or procurement management |
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| hold management roles within a business area for the organization such as design or manufacturing |
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| is responsible for managing a group of related projects in an effort to realize benefits that could not be achieved if they were managed individually |
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| contains any potential contractors that were already evaluated |
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| a way to evaluate potential contractors |
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| documents created by sellers that show how they meet the requirements set forth in the buyers procurement document package |
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| Seller Performance Evaluation Documentation |
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Definition
| included within the organizational process asset updates as an output to Control Procurements |
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| Records Management System |
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Definition
a tool used as part of the control procurements process
keeps track of all contract-related communications |
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| Configuration Management System |
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Definition
| along with, but separate from, integrated change control makes up the overall change management system |
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| Configuration Management System |
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Definition
| formally documents the physical characteristics that make up a product and the methods to control changes to the characteristics of the product |
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| Configuration Management System |
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Definition
| records and reports any changes to products, and audits products to verify conformance |
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| Configuration Management System |
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Definition
an automated tool that is part of the project management information system
may stipulate the change request submission process, defined approval levels, and the methodologies used to approve changes |
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Definition
| is a cost of quality category where these costs are incurred only once the product or service has been released, and the customers are not satisfied that their requirements have been met |
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| cost of quality category related to the cost of developing a product fix |
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Definition
| cost of quality category where these costs are incurred before the product or service is released to the customer |
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Definition
these costs are incurred when activities are performed to find quality problems and check that the product or work processes are meeting project requirements
any kind of testing and inspection falls into this category, such as product testing |
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Definition
| these costs are incurred when activities are performed to prevent the customer from receiving a poor quality or defective product or service |
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Definition
ensures that payments align with the invoices
helps avoid missed payments when administered correctly, and it helps avoid duplicate payments |
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| Records Management System |
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Definition
| keeps track of all contract-related communications |
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Definition
a technique of the control procurements process
focuses on the conformance of products to specifications
verify the requirements are met |
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| a tool in the control procurements process that is used to handle contract disagreements |
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Definition
power based upon another person liking you or wanting to be like you
generally requires a special personality as well as a special set of circumstances to create someone with this kind of power |
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| power based on fear, and behavior is influenced by the use of threats and punishment |
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| power based on a person's technical knowledge, skill, and credibility |
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Definition
power based on rewards such as pay raises, promotion, or recognition
behavior is influenced by positive reinforcement |
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Definition
this gives an idea of how financially well the project is doing compared to the original plan
outcome of a status meeting to discuss the project's progress |
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| Accommodating Conflict Resolution |
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Definition
| technique used to show importance on where parties agree instead of focusing on their differences |
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| conflict resolution technique where one party's viewpoint is used at the expense of the other party's viewpoint |
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a form of forecasting that uses past history to estimate project outcomes
include information such as earned value, trend estimation, and growth curve |
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| method of forecasting that takes variables into consideration when predicting |
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Definition
form of forecasting uses opinions and probability estimates to predict the performance of the project
examples include survey, scenario building, and the Delphi method |
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Definition
| method of forecasting which is a numerical prediction in the form of a Monte Carlo analysis |
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| Procurement Statement of Work |
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Definition
| needs to clearly outline all the work required for the procurement, including the required meetings |
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| indicates when team members are available to work on the project |
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| Project Statement of Work |
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Definition
a narrative description of the products, services, or results to be supplied by the project
indicated a business need, a product scope description, and a strategic plan |
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Definition
provide an informal way of involving a group of stakeholders and subject matter experts
allow you to guide an interactive discussion about the proposed product or service
often comprise stakeholders with similar perspectives |
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Definition
| enable you to bring together cross-functional stakeholders who have different perspectives on what a project should deliver |
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Definition
| is a group creativity technique where you develop an unstructured list of possible requirements for a project or product |
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Definition
| is a group decision-making technique in which a panel of experts refines potential project requirements by answering questionnaires and providing feedback on them |
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Definition
a Japanese philosophy that can be used to help improve processes and procedures and make them more efficient.
a method used to achieve continuous improvement |
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| JEI or Just Enough Inventory |
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Definition
| relates to lean manufacturing where inventory is reduced as much as possible |
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| a dimension of communication in which communication goes up or down the organization |
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| Organizational Process Assets |
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Definition
an input for the Close Project or Phase process
will typically include any closure guidelines or requirements during this process in the project |
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Definition
| a gathering of potential vendors for the purpose of ensuring that these vendors understand the procurement from a contractual and technical perspective |
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Definition
this is done prior to getting approval from senior management
formally reviewing prospective vendors according to their capabilities to successfully complete the conditions of the contract |
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Definition
| a type of bar chart that displays how many times a variable state occurred |
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Definition
| a simplified version of a project schedule, shows only the expected completion dates for major events in a project |
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Definition
classifying the people and groups whose interests should be considered during the project is part of this
the purpose of classifying the people and groups is to ensure no effort is wasted towards communicating and managing expectations |
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| Criteria if work package is sufficiently broken down |
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Definition
Can cost and time be estimated without further break down?
Can the result be measured and verified?
Can the work be completed within a reporting period? |
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Definition
| part of lessons learned documentation, ensures that communication methods used with SHs is used on future projects |
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| Requirements Traceability Matrix |
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Definition
input of the Control Scope process
ideally a chart that can be used to trace the origin of a requirement and track it throughout the project
source of requirement |
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Definition
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| can be used during quality assurance to check the performance of a given process to see if negative trends appear |
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| as used for performing quality assurance, is used to find unnecessary steps that repeat or do not add any value to a given process |
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| used to illustrate the relationship among two variables |
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| can be used to quantitatively document the common causes of a problem during a process |
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| Project Funding Requirements |
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Definition
input to the Control Costs process
show how the funding will be provided throughout the project and is used to ensure funds will be available to cover projected expenditures |
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| Quality Control Measurements |
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Definition
an output to the Control Quality process
documented results of any quality control activities that took place within the quality management processes |
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