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PMP Ethics
PMP Ethics Notes
58
Business
Professional
01/11/2011

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Cards

Term
BELA
Definition
Business Ethics Leadership Alliance
Term
4 Key ethical principles upheld by members of BELA
Definition

Transparency

Compliance

Conflict identification

Accountability

Term
Transparency
Definition
Involves disclosing company information in full, accurately and honestly, and in a timely manner.
Term
Compliance
Definition
behaving ethically involves complying with the letter of the law, as well as with the spirit of the law.
Term
Conflict identification
Definition
must be able to identify conflicts of interest and then handle these appropriately.
Term
Accountability
Definition
An oblication to accept responsibility for one's actions, no matter what those actions are.
Term
Applying business ethics can
Definition

Prevent internal losses and legal consequences

Improve reputation

Better customer support

Increased profits

Term
Types of ethical dilemma
Definition

Forced choice between values

Duties conflict with values

Term
4 Values in project management
Definition

Honesty

Responsibility

Respect

Fairness

Term
Conflict occurs between
Definition

Loyalty

Honesty

Term
Questions to help identify ethical dilemma
Definition

Are there rules that apply to situation?

It is a matter of compliance with regulations?

Is there a conflict between values?

Are ther alternatives equally justifiable?

Will stakeholders be affected?

Term
Benefits of ethical management
Definition

Awareness of how decisions impact project

Cultivates teamwork and productivity

Supports personal growth and meaning

Helps avoid lawsuits and fines

Promotes positive leadership image

Term
Code of ethics
Definition

Promotes responsibility, respect, fairness, honesty

Guides how values translate into policies

Term
Examples of ethical policies
Definition

Whistleblowing policies

Harrassment policies

Environmental policies

Gifts and gratuities policies

Term
Code of conduct specifies
Definition
what employees can and can't do
Term
Aims of the PMI Code of Ethics and professional conduct
Definition

Describe the expectations of project managers

Instill confidence in profession

Apply to global community

Act as a catalyst for others to study ethics

To be applicable to project managers and the profession across the world

Term
What drove PMI's early work in ethics?
Definition
The development of project management as an independent profession.
Term
3 key factors that led to a new code of ethics in 2006
Definition

Growth in membership

Globalization

Ethical scandals

Term
Ethics Responsibilites
Definition

Act in best interest of society

Accept only those assignments for which you are qualified

Take action when errors or omissions occur

Understand industry regulations and legal compliance

Term
Aspirational standards
Definition
To act with respect for others and apply aspirational standards, project managers should try to learn about the norms and customs of others.  This in turn, will enable them to avoid acting disrespectfully due to ignornace
Term
Manditory standards
Definition

Project managers should negotiate in good faith.

Should never be abusive towards others.

Must respect the property rights of others.

Term
Fairness
Definition

Acting impartially and objectively

Decisions should not be based on self interest favouritism, or prejudice

Term
Favoritism and discrimination
Definition

Avoid decisions based on personal considerations

Apply rules without prejudice

Avoid discriminating against colleagues

Term
Honesty
Definition
Duty to understand the truth and act on that truth
Term
standard for examples relating to honesty
Definition

Try to understand the truth

Provide accurate information

Commit to fulfilling promises

Encourage truth telling

Term
Mandatory standards
Definition

Avoid deceitful behavior

Avoid dishonesty

Term
Inappropriate behavior
Definition

Conflict of interest

Confidentiality breach

False or incorrect reporting

Failure to apply industry standards

Term
Consequences of unethical behavior
Definition

Project failure

Loss in confidence

Loss of profit

Faulty product

Lawsuits

Term
PMI Ethics Review Committee
Definition

Encourage and enforce standards

Does not constitute a formal legal process

Has sole authority to apply the standard

Enforce adherence to the code

Term
Steps in the ethics review process
Definition

Submission of ethics complaint form to CEO of PMI

CEO reviews complaint

Accepted complaints referred to Review Committee

Review Committee accepts or rejects complaint

Ethics complaint notice issued to respondent

Respondent submits Ethics Complaint Response Form

Review team determines whether charges should be brought

Term
Disciplinary actions
Definition

Denial of membership or certification

Reprimand (private or public)

Prohibition of suspension of membership

Termination of membership

Term
Behaving ethically
Definition

Builds trust

Clarifys what is expected of all members

Builds confidence in the profession

Reduces liability

Term
Responsibility
Definition

Take ownership of decisions and actions of you and your team

Honor role and act conscientiously

Term
Aspirational standards for responsibility
Definition

Base decisions on the best interests of society

Accept assignments consistent with your background

Honestly disclose weaknesses

Fulfill commitments

Take ownership of errors

Protect confidential information

Uphold the PMI Code

Term
Mandatory standards for responsibility
Definition

Inform yourself about and uphold laws

Report unethical or illegal conduct

File only complaintes supported by facts

Never take part in illegal activities

Term
Respect
Definition
our duty to show a high regard for ourselves, others, and the resources entrusted to us.
Term
Aspirational standards for respect
Definition

Be informed about cultural norms

Listen to all perspectives

Approach others directly with any issues

Never undermine another's reputation

Conduct yourself professionally

Hold people accountable

Term
Ethnocentrism
Definition
belief that your cultures norms are better than others
Term
Mandatory standards for respect
Definition

Negotiating in good faith

Not using influence for personal gain

Avoiding abusive manner toward others

Respecting the property rights of others

Term
Unfairness can cause
Definition

Anger

Resentment

People to lose motivation & interest

or become difficult to work with

 

Term
Fairness - definition
Definition

make decisions and act impartially and objectively

PM should avoid competing self-interest, prejudice, and favoritism

create a productive and conflict free environment

 

Term
Aspirational standards for fairness
Definition

Demonstrate transparency in decision making

Reexamine objectivity

Provide equal access to information

Make opportunities equally available

Term
5 Mandatory standards for fairness
Definition

Disclose conflicts of interest

Withdraw from decision making until full disclosure is made

Not base actions on personal considerations

Refrain from discrimination

Apply rules without favoritism

Term
Actions to take regarding fairness when there is a conflict of interest
Definition
Reexamine impariality and objectivity Taking corrective action Refrain from decision-making process
Term
Honesty - definition
Definition
...out duty to understand the truth and act in a truthful manner both in out communications and in out conduct.
Term
Aspirational standards for honesty
Definition

Try to understand the truth

Be truthful in communications and conduct

Provide accurate and timely information

Keep commitments and promises

Foster environment where truth telling is encouraged

Make commitments and promises, implied or explicit, in good faith

Term
Mandatory standard for honesty
Definition

Don't engage in or condone deceitful behavior

Don't behave dishonestly for personal gain or at the expense of others

Term
Integrate ethical standards by
Definition

Adhering to and modeling ethical behavior

Including ethical dimensions in decision making

Ensuring a transparent decision-making process

Defining a joint process and mutually agreeable criteria

Term
characteristic of global project management
Definition

Cultural diversity

Multiple experiences and languages

Different geographic locations

Term
steps to take to create an ethical environment for a global project
Definition

Be aware of differing policies

Be awasr of cultural differences

Know the applicable laws and regulations

Follow PMI and company ethical standards

Term
FCPA
Definition

Foreign Corrupt Practices Act

Prohibits the bribery of foreign government officials, however, it acknowledges that payments for "routine" government action for permits, licenses, and police protection are normal and acceptable.

Term
4 values most important in a project managers work
Definition

Responsibility

Respect

Fairness

Honesty

Term
Steps to make an ethical decision
Definition

Define the dilemma

Identify stakeholders

Determine what standards need to be followed

Consider decision options

Term
Define the dilemma
Definition
Clarify what values are involved in the decision. Is it responsibility? Respect? Fairness? Honesty? Or some combination of these? 
Term
Identify stakeholders
Definition
Determine who will be affected by the decision and which stakeholders need to be considered. These may include customers, your organization, the public, and the environment. 
Term
Determine what standards need to be followed
Definition
Using the values you identified in step 1 to guide you, review the PMI® Code of Ethics and Professional Conduct for relevant aspirational and mandatory standards. Which ones need to be prioritized in this case? Why? 
Term
Consider decision options
Definition
Draw up a list of the decision options available to you, and then analyze each option to find the course of action that best suits your sense of ethics and what is required and expected of you as a project manager. 
Term
steps to integrate ethical standards in a project
Definition

Ensure your own behaviors adhere to the PMI code of ethics and professional conduct

Make ethical decisions in groups and ensure these decisions are made public

Define a joint proces and mutually agreeable criteria for ethical decision making

Incorporate an ethical dimension in all decision-making procedures

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