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PMP Chp 11
Controlling Work Results
20
Business
Post-Graduate
10/30/2015

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Term
1. You are working on a project that was proceeding well until a manufacturing glitch
occurred that requires corrective action. It turns out the glitch was an unintentional
enhancement to the product, and the marketing people are absolutely crazy about its
potential. The corrective action is canceled, and you continue to produce the product with
the newly discovered enhancement. As the project manager, you know that a change has
occurred to the product scope because the glitch changed the characteristics of the product.
Which of the following statements is true?
A. Changes to product scope should be reflected in the project scope.
B. Changes to product scope should be documented in the scope management plan.
C. Changes to product scope will result in cost changes.
D. Changes to product scope are a result of corrective action.
Definition
1. A. Changes to product scope should be reflected in the project scope.
Term
2. You are working on a project that was proceeding well until a manufacturing glitch
occurred that requires corrective action. It turns out the glitch was an unintentional
enhancement to the product, and the marketing people are absolutely crazy about its
potential. The corrective action is canceled, and you continue to produce the product with
the newly discovered enhancement. As the project manager, you know that a variance has
occurred. Which of the following is true?
A. Common causes of variance, also known as special-cause variances, are situations that
are unique and not easily controlled at the operational level.
B. Random variances, known or predictable variances, and variances that are always
present in the process are known as common causes of variance.
C. Attribute inspection determines whether measurements fall within tolerable results.
D. Scatter diagrams display the relationships between an independent and a dependent
variable to show variations in the process over time.
Definition
2. D. Scatter diagrams display the relationship between an independent and dependent
variable over time.
Term
3. Your project has experienced some changes to the agreed-on WBS elements. The changes
were approved through the proper change control process. The WBS changes might in turn
require which of the following?
A. Scope changes
B. Cost changes
C. Schedule revisions
D. Risk response changes
Definition
3. C. WBS element changes are scope changes. According to the PMBOK® Guide, schedule
revisions are often required as a result of scope changes.
Term
4. You are a project manager for Dakota Software Consulting Services. You’re working with a
major retailer that offers its products through mail-order catalogs. It is interested in knowing
customer characteristics, the amounts of first-time orders, and similar information. The
stakeholders have accepted the project scope. Work has begun on the project, and you’re
confirming some of the initial work results with the stakeholders. You’ve asked for acceptance
of the work results. Which process are you performing?
A. Control Risks
B. Control Quality
C. Validate Scope
D. Control Scope
Definition
4. C. The Validate Scope process is concerned with the acceptance of work results. It also
formalizes the acceptance of the project scope.
Term
5. You are the project manager for a top-secret software project for an agency of the United
States government. Getting top-secret clearances for contractors takes quite a bit of time,
and waiting for clearances would jeopardize the implementation date. Your mission—
should you choose to accept it—is to complete the project using internal resources. Your
programmers are 80 percent of the way through the programming and testing work
when your agency appoints a new executive director. Your programmers are siphoned off
this project to work on the executive director’s hot new project. Which of the following
addresses the purpose of Validate Scope in this case?
A. Validate Scope determines the correctness and completion of all the work.
B. Validate Scope documents the level and degree of completion.
C. Validate Scope determines whether the project results comply with quality standards.
D. Validate Scope documents the correctness of the work according to stakeholders’
expectations.
Definition
5. B. Validate Scope should document the level and degree of completion of the project given
the circumstances in this question. If you come back at a later date and restart this project,
Validate Scope will describe how far the project progressed and give you an idea of where
to start.
Term
6. Which of the following statements is true regarding schedule variances?
A. Schedule variances impact scope, which impacts the schedule.
B. Schedule variances sometimes impact the schedule.
C. Schedule variances always impact the schedule.
D. Schedule variances never impact the schedule.
Definition
6. B. Schedule variances will sometimes—but not always—impact the schedule. Changes to
noncritical path tasks will not likely impact the schedule, but changes to critical path tasks
will always impact the schedule.
Term
7. You are a project manager for Laurel’s Theater Productions. Your new project is coming in
over budget and requires a cost change through the cost change control system. You know
all of the following statements are true regarding Control Costs except for which one?
A. A description of how cost changes should be managed and controlled is found in the
cost management plan.
B. Approved cost changes are reflected in the cost baseline.
C. EVM is used to determine the cost performance that must be realized for the remaining
work of the project to meet the BAC goal.
D. This equation, EAC = BAC / cumulative CPI, is used to forecast an estimate at completion
assuming future project performance will be the same as past performance.
Definition
7. C. To-complete performance index determines the cost performance that must be realized
for the remaining work of the project to meet a goal such as BAC or EAC.
Term
8. Which of the following might require re-baselining of the cost baseline?
A. Corrective action
B. Revised cost estimates
C. Updates to the cost management plan
D. Budget updates
Definition
8. D. Budget updates might require cost re-baselining.
Term
9. What are the performance measurements for the Control Schedule process?
A. SV = (EV – PV) and SPI = (EV / PV)
B. SV = (EV – AC) and SPI = (EV / AC)
C. SV = (EV – BAC) and SPI = (EV / BAC)
D. SV = (PV – EV) and SPI = (PV / EV)
Definition
9. A. Schedule variance is (EV – PV) and schedule performance index is (EV / PV).
Term
10. This measurement is the value of the work that has been completed to date compared to the
budget.
A. PV
B. AC
C. EV
D. EAC
Definition
10. C. Earned value is referred to as the value of the work that’s been completed to date
compared to the budget.
Term
11. You are a contract project manager for a wholesale flower distribution company. Your project
is to develop a website for the company that allows retailers to place their flower orders
online. You will also provide a separate link for individual purchases that are ordered, packaged,
and mailed to the consumer directly from the grower’s site. This project involves coordinating
the parent company, growers, and distributors. You are preparing a performance
review and have the following measurements at hand: PV = 300, AC = 200, and EV = 250.
What do you know about this project?
A. The EAC is a positive number, which means the project will finish under budget.
B. You do not have enough information to calculate CPI.
C. The CV is a negative number in this case, which means you’ve spent less than you
planned to spend as of the measurement date.
D. The CV is a positive number in this case, which means you’re under budget as of the
measurement date.
Definition
11. D. The CV is a positive number and is calculated by subtracting AC from EV as follows:
250 – 200 = 50. A positive CV means the project is coming in under budget, meaning
you’ve spent less than you planned as of the measurement date.
Term
12. A negative result from an SV calculation means which of the following?
A. PV is higher than EV.
B. PV equals 1.
C. EV is higher than PV.
D. EV is higher than AC.
Definition
12. A. The SV calculation is EV – PV. If PV is a higher number than EV, you’ll get a negative
number as a result.
Term
13. You are a contract project manager for a wholesale flower distribution company. Your project
is to develop a website for the company that allows retailers to place their flower orders
online. You will also provide a separate link for individual purchases that are ordered, packaged,
and mailed to the consumer directly from the grower’s site. This project involves coordinating
the parent company, growers, and distributors. You are preparing a performance
review and have the following measurements at hand: PV = 300, AC = 200, and EV = 250.
What is the CPI of this project?
A. 0.80
B. 1.25
C. 1.5
D. 0.83
Definition
13. B. CPI is calculated as follows: EV / AC. In this case, 250 / 200 = 1.25.
Term
14. You have accepted project performance to date and assume future work (ETC) will be performed
at the budgeted rate. If BAC = 800, ETC = 275, PV = 300, AC = 200, EV = 250, and
CPI = 1.25, what is the EAC?
A. 640
B. 750
C. 600
D. 550
Definition
14. B. When you accept project performance to date and assume future ETC work will be
performed at the budgeted rate, EAC is calculated as follows: AC + (BAC – EV). Therefore,
the calculation for this question looks like this: (200 + 800) – 250 = 750.
Term
15. You know that EAC = 375, PV = 300, AC = 200, and EV = 250. You expect the work of the
project to continue as planned. What is the ETC?
A. 300
B. 125
C. 175
D. 50
Definition
15. C. The correct formula for ETC for this question is as follows: EAC – AC. Therefore, ETC
is as follows: 375 – 200 = 175.
Term
16. You expect future project performance to be consistent with the project performance experienced
to date for this work component. If BAC = 800, ETC = 275, PV = 300, AC = 200,
EV = 250, and CPI = 1.25, what is the EAC?
A. 640
B. 750
C. 600
D. 550
Definition
16. A. When project performance is expected to behave like past performance, EAC is calculated
as follows: EAC = BAC / CPI. Therefore, the calculation for this question looks like
this: 800 / 1.25 = 640.
Term
17. You know that BAC = 500, PV = 325, AC = 275, CPI = 0.9, and EV = 250, and you are
using actual costs to date and assuming ETC uses the budgeted rate. Variance at completion
tells you which of the following?
A. 25
B. –52
C. 52
D. –25
Definition
17. D. You first have to calculate EAC in order to calculate VAC. EAC for variances that are
atypical is AC + (BAC – EV). So, our numbers are 275 + (500 – 250) = 525. VAC is calculated
this way: BAC – EAC. Therefore, 500 – 525 = –25. Our costs are not doing as well as
anticipated.
Term
18. You know that BAC = 2500, PV = 1250, AC = 1275, and EV = 1150, and that you are experiencing
typical cost variances. What is ETC?
A. 1467
B. 2625
C. 1500
D. 2778
Definition
18. C. You must first calculate CPI in order to calculate ETC. CPI is EV / AC. We have 1150 /
1275 = 0.90. ETC with typical cost variances is (BAC –EV) / CPI. Our numbers are
(2500 – 1150) / 0.90 = 1500.
Term
19. Your project progressed as planned until yesterday. Suddenly, an unexpected risk event
occurred. You quickly devised a response to deal with this negative risk event using which
of the following outputs of Control Risks?
A. Risk management plan updates
B. Workarounds
C. Corrective action
D. Additional risk identification
Definition
19. B. Workarounds are unplanned responses. They deal with negative risk events as they
occur. As the name implies, workarounds were not previously known to the project team.
The risk event was unplanned, so no contingency plan existed to deal with the risk event,
and thus it required a workaround.
Term
20. Which of the following is considered the most critical EVM metric?
A. CPI
B. CV
C. SPI
D. SP
Definition
20. A. CPI is considered the most critical EVM metric. It measures the cost efficiency of the
project work completed at the measuring date.
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