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Phlebotomy Essentials
Ch. 2 Quality Assurance and Legal Issues
9
Health Care
Not Applicable
11/18/2011

Additional Health Care Flashcards

 


 

Cards

Term

 

What is Quality Assurance in Phlebotomy?

 

Definition

A specimen collection and handling policies and procedures program that gurantee quality client care by tracting the outcomes based on the guidelines developed by CLSI.

 

pg. 45 Box 2-2 lists the Quality System Essentials

Term

 

What is informed consent?

Definition
  •  Implies voluntary and competent permission for a medical procedure, test, or medication.
  • Requires the person be given adequate information regarding the procedure in laymens terms
  • Minors require consent of their legal guardians
Term

 

What is assult?

Definition

 

Threatening or causing fear

Term

 

What is battery?

Definition

 

Touching without consent or offensive touching

Term

 

What is malpractice?

Definition

 

The failure to provide the proper and reasonable standard of care to the person / is a type of negligence.

Term

 

What is patient confidentiality?

Definition

 

The act of regarding information concerning a patient as privileged and not to be disclosed to anyone without the patient's authorization

 

Term

 

What is negligence?

Definition

 

Failure to exercise due (standard) care.

Term

 

What is QA indicator?

Definition

 Are guides to monitor all aspects of patient care.

 

Example of an indicator on a QA form state: "Blood culture contamination rate will not exceed 3%."

Term

 

What is thresholds value?

Definition

 Is a level of acceptabel practive beyond which quality patient care cannon be assured.

 

Example: 3.00% - the threshold (max value)

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