Term
|
Definition
| a consistent pattern of decisions for the transformation system and associated supply chain that are linked to the business strategy and other functional strategies, leading to a competitive advantage for the firm |
|
|
Term
|
Definition
| the mission of operations is to provide food and service quickly to customers with consistent quality and low cost in a clean and friendly environment |
|
|
Term
|
Definition
| objectives that are defined by extensive standards and frequently measured for compliance |
|
|
Term
|
Definition
| decisions made in the four groups of operations decisions: process, quality, capacity, and inventory |
|
|
Term
|
Definition
| a characteristic that is unique to the firm |
|
|
Term
|
Definition
| takes into account the operations strategy of the firm and the strategies of the suppliers and customers in the firm's supply chain; should be aimed at achieving a sustainable competitive advantage for the entire supply chain |
|
|
Term
|
Definition
| defines the business that the company is pursuing |
|
|
Term
|
Definition
| defines how each particular business will compete |
|
|
Term
|
Definition
| should indicate how the operations objectives will be achieved |
|
|
Term
|
Definition
| a low-cost business strategy which is typical of a mature, price-sensitive market with a standardized product |
|
|
