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| As a field, deals with production of goods and services. |
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| The tangible and intangible benefits that customers can derive from consuming a good or service at a price they are willing to pay. |
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| Sources inputs into the trasformation process of the organization from other for-profit and nonprofit organizations. |
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| Responsible for the actual movement of the goods and/or services across organizations. |
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| The network of manufacutin and service operations that supply one another from raw materials through manufacturing to the ultimate customer. |
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| Important element of operations mamagement. The four major decision responsibilities of operations management are process, quality, capacity, an inventory. |
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| Provides a common ground for defining service and manufacturing operations as transformation processes and also is a powerful basis for the design and analysis of operations in an orgaization and across the supply chain. |
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| Unitformity across production |
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| Standards, including procedures to maintain and ensure quality, that a producer must follow. |
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| Determines level of output. |
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| List of supplies for producer |
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