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Outlook Chapter 1
study guide
105
Business
10th Grade
05/14/2008

Additional Business Flashcards

 


 

Cards

Term
_____ is a feature of Outlook 2007 that integrates tasks, e-mail messages flagged for follow up, and calendar information in a toolbar located adjacent to the Reading Pane.
Definition
To-Do Bar
Term
A(n) _____ is a convenient way to send information to multiple recipients simultaneously, instantly, and inexpensively.
Definition
email
Term
The Navigation Pane includes all of the following except _____.
Definition
To-Do
Term
The _____ feeds allow you to receive current information from sources that are updated frequently, such as news headlines or blogs, without having to visit the various Web sites.
Definition
rss
Term
Bold type numbers in parentheses following a folder indicate the number of _____ messages in the folder.
Definition
unopened
Term
Small icons that may appear to the right of an e-mail message in the Inbox include all of the following except _____.
Definition
pencil icon
Term
A(n) _____ indicates a read message.
Definition
open envelope icon
Term
_____ list icons appear to the left of a message heading and indicate the status of the message.
Definition
message
Term
The _____ Pane contains the text of the selected e-mail message.
Definition
reading
Term
When a message heading in the Message pane is double-clicked, Outlook _____.
Definition
no longer displays the message heading in bold type
Term
The To-Do Bar contains a Date Navigator, an appointment list, and a _____ list.
Definition
task
Term
The _____, located near the top of the Outlook window, is the control center in Outlook.
Definition
ribbon
Term
When you open a message, the Message window Ribbon displays the Message _____, which contains frequently used commands.
Definition
tab
Term
A(n) _____ is a window that can remain open and visible while you work in a document.
Definition
task pane
Term
The commands on the _____ Toolbar always are available, regardless of the task you are performing.
Definition
quick access
Term
The _____ is a central location for managing Outlook items.
Definition
office button
Term
A _____ is a list of additional commands associated with the selected command.
Definition
submenu
Term
The _____ button allows you to answer an e-mail message quickly using the sender’s e-mail address.
Definition
reply
Term
The New Message Ribbon displays four tabs including Message, _____, Options, and Format Text.
Definition
insert
Term
A _____ is a set of choices, often graphical, arranged in a grid or list.
Definition
gallery
Term
_____ message format is not supported by Outlook.
Definition
xml
Term
_____ message format is the default format used when you create a message in Outlook.
Definition
html
Term
A(n) _____ icon in a message heading indicates that the message contains a file attachment.
Definition
paper clip
Term
An e-mail signature can contain _____.
Definition
text and/or pictures
Term
To correct errors when entering a message, use the _____.
Definition
either a or b
Term
When referring to font size, a point is equal to _____ of one inch in height.
Definition
1/72
Term
After typing in the e-mail message, click the _____ button to mail the message.
Definition
send
Term
To create and apply a view filter, point to _____ on the View menu and then click Custom on the submenu.
Definition
arrange by
Term
Setting _____ indicates whether the message is personal, private, or confidential.
Definition
message sensitivity
Term
After clicking the Send button, Outlook temporarily holds the message in the _____ folder until it delivers the message.
Definition
outbox
Term
Using _____, you can have messages automatically forwarded, categorized, or flagged for follow up.
Definition
rules
Term
Large messages are grouped by all of the following sizes except _____.
Definition
Medium (64 to 100 KB)
Term
The Search Folders folder includes a group of three folders including the Categorized Mail folder, the Large Mail folder, and the _____ folder.
Definition
Unread Mail
Term
The _____ menu is used to choose which fields are displayed on a business card.
Definition
view
Term
To create a contact list, click the _____ button on the Standard toolbar.
Definition
new contact
Term
In the accompanying figure, clicking the _____ button while displaying a list of contacts will result in Outlook making a hard copy of the contacts on the list.
Definition
print
Term
f you do not want those listed in the To box of your mail message to know you sent a copy to someone else, send a blind copy by adding the name to the _____ text box.
Definition
bcc
Term
Outlook automatically creates a _____ when you type a Web page address or an e-mail address in the text box of a Contact window
Definition
hyperlink
Term
To save a contact list as a text file, click the _____ command on the File menu.
Definition
save as
Term
To display a list of all related items for a contact, click the _____ tab.
Definition
Activities
Term
The Junk E-mail folder is the destination folder for _____.
Definition
:[image]    unwanted messages
[image]    messages of unknown origin
 
Term
The Search Folders folder is actually a group of folders that is used to group messages easily as _____.
Definition
 [image]    messages for follow up
[image]    large messages
[image]    unread messages
 
Term
Formatting attributes include changing _____ in the document.
Definition
[image]    color
[image]    alignment
[image]    numbers
[image]    bullets 
 
Term
Outlook allows files to be inserted into a message by _____.
Definition
[image]    right-clicking the file, clicking Copy on the shortcut menu, then clicking in the Outlook message, and clicking Paste on the Edit menu
[image]    clicking the Insert tab on the Ribbon and then clicking the Attach File button
[image]    dragging a file from any folder on your computer to a message
Term
Along with setting importance and sensitivity, Outlook offers several delivery options including _____.
Definition
[image]    having replies to your messages automatically forwarded
[image]    saving sent messages in a location of your choice
[image]    searching online for unknown e-mail addresses
[image]    delaying delivery of a message until a specified date and time 
 
Term
Microsoft Office Outlook 2007 can be used to keep track of your contacts and organize your busy schedule.
Definition
t
Term
In the latest version of Outlook, the Instant Search feature lets you find your information no matter which folder it is in.
Definition
t
Term
An e-mail Subject line is an optional field. It is not necessary or important to include it.
Definition
f
Term
In the Inbox – Microsoft Outlook window, the Standard toolbar contains buttons specific to Outlook.
Definition
t
Term
The Deleted Items folder contains a set of folders associated with the communications tools of Outlook Mail.
Definition
f
Term
The Drafts folder retains copies of messages that have been sent.
Definition
f
Term
The Outbox folder temporarily holds messages that are sent until Outlook delivers the messages.
Definition
t
Term
The Sent Items folder retains copies of messages that have been sent.
Definition
t
Term
Folders can contain e-mail messages, faxes, and files created in other Windows applications.
Definition
t
Term
An exclamation point icon to the right of a message in the Inbox message pane indicates that the message has a low priority and can be ignored.
Definition
f
Term
The closed envelope icon is one of several icons that appear to the left of the message heading.
Definition
t
Term
The To-Do Bar keeps e-mail messages flagged for follow up, tasks, appointments, and other calendar information in one place
Definition
t
Term
Double-clicking the closed envelope icon in any heading opens the e-mail message and displays the text of the message in the same window.
Definition
f
Term
Each time you open a message, the Ribbon appears the same way as it did at the initial installation of the software.
Definition
f
Term
An Enhanced ScreenTip is an on-screen note that provides the name of the command, available keyboard shortcut(s), a description of the command, and, sometimes, instructions for how to obtain help about the command.
Definition
t
Term
 
When presented with a dialog box, you make selections while you continue to work in the document.
[image]
Definition
f
Term
Plain Text Format supports the inclusion of pictures and basic formatting, such as text formatting, numbering, and bullets.
Definition
f
Term
Deleting a message removes the e-mail message from the Inbox folder.
Definition
t
Term
The paper clip icon in a message heading indicates that the message contains a file attachment.
Definition
t
Term
If your computer does not have Excel installed, then you cannot view an Excel file attachment.
Definition
t
Term
A variety of signatures can be added to Outlook as needed.
Definition

t

Term
To compose an e-mail message, the e-mail address of the recipient must be known.
Definition

t

Term
Outlook only allows users to attach a text file to a message.
Definition
f
Term
In the Contacts folder, the default view is Address Cards.
Definition
f
Term
To help manage contacts, the contact list can be categorized and sorted in several ways.
Definition
t
Term
Really Fast News (RFN) feeds allow you to receive current information from sources that are updated frequently, such as news headlines or blogs, without having to visit the various Web sites.
Definition
f
Term
Outlook’s default message format is RTF, which allows you to customize text with numbering, bullets, alignment, signatures, and linking to Web pages.
Definition
f
Term
The Follow Up flag can be assigned one of eight different flags.
Definition
f
Term
Categorized Mail messages are messages to which you have assigned a category; they are sorted alphabetically.
Definition
f
Term
In addition to entering the e-mail address by typing the e-mail address, an e-mail address can be entered using the folder list.
[image]
Definition
f
Term
_________________________ is the transmission of messages and files over a computer network.
Definition
[image] Electronic mail
[image] E-mail
Term
The _________________________, shown in the accompanying figure, is divided into four panes: the Navigation Pane, the Inbox message pane, the Reading pane, and the To-Do Bar.
Definition
 Inbox - Microsoft Outlook window
Term
In the accompanying figure, the _________________________ is set up to help you navigate while using any of the components in Outlook.
Definition
Navigation Pane
Term
In the accompanying figure, the _________________________ is a folder that holds messages that have been deleted.
Definition
Deleted Items folder
Term
In the accompanying figure, the Inbox _________________________ lists the contents of the folder selected in the Mail Folders pane.
Definition
message pane
Term
In the accompanying figure, the _________________________ contains the text of the selected e-mail message.
Definition
reading pane
Term
In the accompanying figure, the _________________________ keeps e-mail messages flagged for follow up, tasks, appointments, and other calendar information in one place.
Definition
To-Do Bar
Term
The _________________________, located near the top of the Outlook window, is the control center in Outlook.
Definition
ribbon
Term
When you point to a command on the Ribbon, all or part of the command glows and a(n) _________________________ appears on the screen providing information about the command.
Definition
Enhanced ScreenTip
Term
The _________________________ is a central location for managing Outlook items. When you click it, Outlook displays a menu containing a list of commands.
Definition
Office Button
Term
If you prefer using the keyboard instead of the mouse, you can press the ALT key on the keyboard to display a(n) _________________________, for certain commands.
Definition
Key Tip badge
Term
Most galleries support _________________________, which is a feature that allows you to point to a gallery choice and see its effect in the document — without actually selecting the choice.
Definition
live preview
Term
A(n) _________________________ is a unique message automatically added to the end of an outgoing e-mail message.
Definition
 e-mail signature
Term
You can _________________________ an e-mail message to enhance the appearance of the message.
Definition
format
Term
In the accompanying figure, setting the _________________________ will indicate to the recipient the level of importance you have given to the message.
Definition
message importance
Term
In the accompanying figure, setting the _________________________ indicates whether the message is personal, private, or confidential.
Definition
message sensitivity
Term
In the accompanying figure, Outlook offers several ________________________, which include automatically forwarding replies, delayed delivery, and saving messages in a location of your choice.
Definition
delivery options
Term
People with whom you communicate for school, business, or personal reasons are your _________________________.
Definition
contacts
Term
With the Outlook Contacts component, it is possible to create and maintain important contact information in a(n) _________________________, which is stored in the Contacts folder.
Definition
contact list
Term
At any time while using Outlook, you can find answers to questions and display information about various topics through _________________________.
Definition
Outlook Help
Term
Messages that have not been opened or have not been marked as read
Definition
closed envelope icon
Term
Messages to which you have assigned a category.
Definition
Categorized Mail
Term
Messages containing very large file attachments.
Definition
Large Mail
Term
Understood by all e-mail programs. The most likely format to make it through a virus-filtering program.
Definition
Plain Text
Term
Message has been forwarded.
Definition
open envelope with arrow pointing right
Term
Message has not been read.
Definition
unread mail
Term
Message contains an attachment.
Definition
paper clip
Term
Message has been replied to.
Definition
open envelope with arrow pointing left
Term
Message has been read.
Definition
open envelope icon
Term
Message is high priority.
Definition
exclamation point icon
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