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Org. Management
Chapter 8 Kevin Decker
22
Management
Undergraduate 3
09/20/2013

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Cards

Term
Planning
Definition
The process of setting objectives and determining how to accomplish them
Term
Objectives
Definition
Specific results that one wishes to achieve
Term
Stretch Goals
Definition
Performance targets that we have to work extra hard and stretch to reach
Term
Planning
Definition
Statement of intended means for accomplishing objectives
Term
Complacency Trap
Definition
being carried around by the flow of events
Term
Long-Term Plans
Definition
typically look 3+ years in advance
Term
Short-Term Plans
Definition
typically cover one year or less
Term
Strategic Plan
Definition
Identifies long-term directions for the organization
Term
Vision
Definition
Clarifies the purpose of the oganization and expresses what it hopese to be in the future
Term
Tactical Plan
Definition
helps to implement all or parts of a strategic plan
Term
Functional Plan
Definition
Indicate how different operations within the organization will help advance the overall strategy
Term
Operational Plan
Definition
Identifies short-term activities to implement strategic plans
Term
Policy
Definition
Standing plan that communicates broad guidelines for decision making
Term
Budget
Definition
Plan that commits resources to projects or activities
Term
Zero-Based Budget
Definition
Allocates resources as if each budget were brand new
Term
Forecasting
Definition
Attempts to predict the future
Term
Contingency planning
Definition
Identifies alternative courses of action to take when things go wrong
Term
Scenario Planning
Definition
Identifies alternative future scenarios and makes plans to deal with each
Term
Benchmarking
Definition
Uses external and internal comparisons to plan for future improvements
Term
Best Practices
Definition
Things people and organizations do that lead to superior performance
Term
Hierachy of Goals/Objectives
Definition
Lower level goals and objectives are means to accomplishing higher level ones
Term
Participatory Planning
Definition
Includes the persons who will be affected by plans and/or those who will implement them
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