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Definition
| change in behavior acquired through experience |
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Definition
| process of modifying behavior by pairing a conditioned stimulus with an unconditioned stimulus to elicit an unconditioned response. |
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Definition
| modifying behavior through the use of positive or negative consequences following specific behavior |
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Definition
| results of a behavior that a person finds attractive or pleasurable |
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Definition
| results of a behavior that a person finds unattractive or aversive. |
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Definition
| a strategy to cultivate desirable behavior by either bestowing positive consequences or withholding negative consequences |
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Definition
| a strategy to discourage undesirable behavior by either bestowing negative consequences or withholding positive consequences |
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Definition
| a strategy to weaken a behavior by attaching no consequences to it. |
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Term
| Task-specific self-efficacy |
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Definition
| an individuals internal expectancy to perform a specific task effectively |
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Term
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Definition
| process of establishing desired results that guide and direct behavior |
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Term
| management by objectives (MBO) |
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Definition
| goal-setting program based on interation and negotiation between employees and managers. |
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Definition
| process defining, measurin, appraising, providing feedback on and improving performance |
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Term
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Definition
| evaluation of a persons performance |
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Term
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Definition
| process of self-evaluation and evaluations by a manager, peers, direct reports and possibly customers |
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Term
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Definition
| informational cue indicating the frequency of behavior over time |
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Term
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Definition
| work relationship that encourages development and career enhancement for people moving through the career cycle |
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Term
| Effective Goals: S.M.A.R.T. |
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Definition
| Specific, Measurable, Attainable, Realistic, Time-Bound |
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Term
| Bandura's Social Learning Theory |
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Definition
| asserts learning occurs when we observe other people and model their behavior |
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Term
| Sources of Task Specific Self-Efficacy |
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Definition
| Prior Experiences, Persuasion from others, Behavior Models, Assesment of current physical/emotional capabilities |
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Term
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Definition
| reduce stress,increase employee motivation, improve performance, clarifies task. |
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Term
| Effective Appraisal Systems have 5 characteristics |
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Definition
| Validity, Reliability, responsiveness, flexibility, and equitability. |
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Term
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Definition
| Continuous, Intermittent, Fixed Ratio, Variable Ratio, Fixed Interval, Variable Interval. |
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Term
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Definition
| unconcious preparation to fight or flee that a person experiences when faced with any demand |
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Term
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Definition
| person or event that triggers the stress response |
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Term
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Definition
| adverse pyschological, physical, behavioral, and organizational consequences that may arise as a result of stressful events |
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Definition
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Term
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Definition
| emphasize cooperation and joint efforts, sharing of information and expertise |
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Term
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Definition
| independent behavior, creative thinking, problem solving, encourage competition. |
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Term
| Correcting poor Performance |
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Definition
Identify primary cause or responsibility
Determine if personal or Organizational
Determine problem's source
Develop corrective plan of action |
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Term
| Four Approaches to Stress |
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Definition
Homeostatic/Medical
Cognitive appraisal
Person-environment fit
Psychoanalytic |
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Term
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Definition
| Work Demands, Non Work Demands |
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Term
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Definition
| Task Demands, Role Demands, Interpersonal Demands, Physical Demands |
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Term
| Types of Non Work Demands |
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Definition
| Home Demands, Personal Demands |
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Term
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Definition
| an imbalanced preoccupation with work at the expense of home and personal life satisfaction |
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Term
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Definition
| complex of personality and behavior characteristics |
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Term
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Definition
| Medical Illnesses, Psychological distress, behavioral problems |
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Term
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Definition
| personality resistant to distress and characterized by commitment, control, challenge. |
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Definition
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Term
| organizational primary prevention examples |
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Definition
| job resign, goal setting, role negotiation. |
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Term
| organizational secondary prevention examples |
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Definition
| team building, social support at work |
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Term
| individual preventive stress management |
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Definition
| positive thinking, time management, lesisure time activity |
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Term
| secondary prevention stress management |
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Definition
| exercise, relaxation, diet |
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Term
| teriary prevention stress management |
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Definition
| opening up, professional help |
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