Term
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Definition
| the structures, propensities, and traits inside a person that explain his or her characteristic patterns of thought, emotion, and behavior |
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Definition
| the different cultures have different “personalities” based on their tendency to prioritize different values |
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Definition
| a way to characterize employees by “what they are good at”; what you can do |
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Term
| 1)Conscientiousness 2)Agreeableness 3)Neuroticism 4)Openness 5)Extraversion |
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Definition
| The BIG 5 traits that can be used to summarize our personalities (C.A.N.O.E) |
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Definition
| degree to which a person focuses on goals and work toward them in a disciplined way |
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Definition
| degree to which a person believes in the honesty of other; is straightforward; is willing to help others; tends to yield under conflict; exhibits humility; and is sensitive to the feelings of others |
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Definition
| degree to which a person is outgoing and derives energy from, being around other |
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| describes people who are moody, nervous, insecure, jealous |
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Definition
| degree to which a person seeks new experiences and think creatively about the future |
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Definition
| tendency towards pleasant, positive, exciting, feelings |
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Definition
| tendency towards hostile, nervous, unpleasant feelings |
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Definition
| How we attribute causes of events |
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Term
| External Locus of Control |
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Definition
| things happen due to luck, fate or chance |
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Term
| Internal Locus of Control |
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Definition
| your own behavior dictates your outcomes; you control your own destiny |
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Term
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Definition
| the different cultures have different “personalities” based on their tendency to prioritize different values |
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Term
| Hofstede’s Dimensions of Cultural Values |
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Definition
Individualism vs. Collectivism
U.S. vs. China
*Cultural Findings: collectivism is associated with increased performance, citizenship behavior, fewer counter-productive behavior |
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Term
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Definition
| uniform distribution of power vs. unequal distribution of power |
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Term
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Definition
| tolerance of ambiguity, acceptance of unusual, creative ideas and behaviors vs. reliance on formal rules and stability |
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| Masculinity vs. Femininity |
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Definition
| the stereotypical male traits such as assertiveness and material acquisition vs. value stereotypical female traits such as caring for others and the importance of quality of life |
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Term
| Short term vs. Long Term Orientation |
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Definition
| Cultures stressing past and present values such as fulfilling obligations vs. cultures stressing future values such as persistence |
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Term
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Definition
| knowledge and problem solving ability; Verbal ability,Quantitative ability,Reasoning ability,Spatial ability,Perceptual ability |
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Definition
| social functioning; Self awareness,Other awareness, Emotional regulation,Use of emotions |
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Term
| Forming,Storming,Norming,Performing,Adjourning |
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Definition
| Stages of Team Development |
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Term
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Definition
| team members rely on each other and their specific skills, information, resources needed to accomplish work |
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Term
| Comprehensive Interdependence |
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Definition
| members decide what they do and with whom they interact |
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Term
| Reciprocal Interdependence |
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Definition
| advertising company: designers, planners, artists, accountants …revisions, reviews, more revisions |
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Term
| Sequential Interdependence |
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Definition
| different tasks are completed in prescribed order and the group is structured such that the members specialize in that task |
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Term
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Definition
| lowest degree of required coordination, group members complete work interdependently and them "piled up" to represent output |
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Term
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Definition
| a pattern of behavior that a person is expected to display in a given context |
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Definition
| facilitate the accomplishment of tasks |
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Definition
| influence the quality of the team's social climate |
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Definition
| benefit the individual at the expense of the team |
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Definition
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Definition
| affects how the team functions; Conscienceless;Agreeableness;Extraversion |
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Term
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Definition
| Surface Level (race,sex, and age) and Team Size (less is better for production teams; More is better for management and project teams) |
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Term
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Definition
| Brainstorming and Nominal group technique: round robin, write your ideas down, individual environment AND team environment |
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Term
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Definition
Decision informity – strong understanding of goals
Staff validity
Hierarchical sensitivity – is the leader REALLY listening to you, or just “yessing” you do death and doing what he or she wants to do? |
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Term
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Definition
| preparation for future work |
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Term
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Definition
| systems monitoring, helping behaviors, meshing the teamwork processes |
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Term
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Definition
| relates to the way members manage their relationships |
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Definition
| Getting more from the team than you would from its individual members |
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Definition
| Getting less from the team than you would from its individual members |
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Definition
| Feelings and thoughts that team members have as a result of working together |
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Definition
| members develop emotional bonds to other members and the team |
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Term
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Definition
| when member believe the team can be effective across a variety of situations |
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Term
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Definition
| when members have a common understanding aspects of the team and it task |
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Term
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Definition
| Use of power and influence to direct followers toward goal achievement |
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Term
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Definition
| ability to influence the behavior of others |
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Definition
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Term
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Definition
| want to be associated with another person |
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Definition
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Definition
| control over what another person wants |
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Definition
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Term
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Definition
| use of behaviors that cause changes in others |
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Term
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Definition
| using logical arguments and facts to show the request is worthwhile |
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Term
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Definition
| allowing the target to participate in deciding how to carry out a request |
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Definition
| appealing to the target's values and idea |
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Term
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Definition
| helping the target complete the request |
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Term
| Responses to Influence Tactics |
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Definition
Engagement
Compliance
Resistance |
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Term
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Definition
Facilitative
Autocratic
Consultative
Delegative |
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Term
| Competing Conflict Resolution Styles |
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Definition
| high assertiveness and low cooperation |
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Term
| Avoiding Conflict Resolution Styles |
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Definition
| low assertiveness and low cooperation |
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Term
| Accommodating Conflict Resolution Styles |
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Definition
| low assertiveness and high cooperation |
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Term
| Collaborating Conflict Resolution Styles |
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Definition
| high assertiveness and high cooperation |
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Term
| Compromising Conflict Resolution Styles |
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Definition
| moderate assertiveness and high cooperation |
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Term
| Initiating Structure (Ohio State Studies) |
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Definition
| planning, scheduling, involvement in structuring employee roles |
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Term
| Consideration Structure (Ohio State Studies) |
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Definition
| relationships involving trust, respect for employees and their feelings |
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Term
| Transformational Leadership vs. Transactional Leadership |
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Definition
Sharing a vision
Getting others to follow that vision
Inspiring others to go above and beyond
Increase employee confidence |
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Term
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Definition
| How jobs and tasks are divided and coordinated among employees and departments |
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Term
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Definition
| the way tasks are divided into separate jobs |
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Term
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Definition
| answers the question "who reports to whom?" |
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Term
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Definition
| how many employees each manager is responsible for |
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Term
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Definition
| reflects where decisions are formally made in organizations |
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Term
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Definition
| rules and procedures for standards of behavior |
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Term
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Definition
Flexible
Low levels of formalization
Weak chains of command
Low work specialization
Wide spans of control |
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Term
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Definition
Predictable
High levels of formalization
Rigid, hierarchical chain of command
High degrees of work specialization
Centralized decision making
Narrow spans of control |
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Term
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Definition
| exhibits characteristics of a mechanistic organization, are designed for efficiency,usually in larger companies |
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Term
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Definition
| Creating, selecting, or changing the structure of an organization |
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Term
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Definition
| Shared norms, rules, and values that define an organization and shape the attitudes and behaviors of its employees |
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Term
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Definition
Symbols
Language
Stories
Rituals
Ceremonies |
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Term
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Definition
| beliefs, philosophies, and norms that a company explicitly states |
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Term
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Definition
| “take for granted” beliefs |
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Term
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Definition
| when employees agree about the way things are supposed to happen within the organization and when their behaviors are consistent with those expectations |
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Term
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Definition
| suggests employees will be attracted to organizations with cultures that match their personality |
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Term
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Definition
| The degree to which a persons personality and values match the culture of an organization |
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Term
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Definition
| The process by which employees learn about, understand, and adapt to the culture of the organization |
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Term
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Definition
| Subculture that challenges the current culture |
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