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Organizational Management
Flashcards for Midterm
62
Culinary Art
Pre-School
02/27/2012

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Cards

Term
Performance = M+A+E, ERG
Definition
Existence Related Growth
Term
Motivational Factors
Definition
Achievement, Recognition, Advancement, Work Conditions, PAY,
Term
Employee Needs
Definition
Power, Affiliation, Achievement
Term
Expectancy Model
Definition
Effort -> Environment -> Outcome
-> Performance -> Outcome
-> Ability -> Outcome
Satisfaction -> Purpose -> Evaluate
Term
System
Definition
Interrelated set of elements that function as a whole. There are four kinds of inputs: Material, Human, Financial, Information.
Term
Downsizing
Definition
To become smaller in size by reductions in personnel. Used to reduce cost.
Term
Interactionalism
Definition
A useful perspective to help better understand behavior in an organizational setting. It explains how people select, interpret and change various situations.
Term
Social Responsibility
Definition
The continuing commitment for business to behave ethically and contribute to economic development, while improving the quality of life of the workforce and their families.
Term
Stereotyping
Definition
Recognizing true of false blanket statements about groups of people.
Term
Assimilation
Definition
Becoming apart of the culture, minority members crossover to the majority.
Term
Diversity
Definition
Range of differences in your workforce that will hopefully lead to growth in the company.
Term
Attributes
Definition
Conditions or characteristics an individual might posses.
Term
Individualism
Definition
A societies view that focuses more on the individual
Term
Collectivism
Definition
A societies view that focuses more on society as a whole
Term
Inducements
Definition
Forms of reward for work
Term
Productivity
Definition
A measure relating a quantity or quality of the outputs to the inputs required to produce it.
Term
Affect
Definition
Your feelings towards something, similar to emotion because we have little or no control over it.
Term
Cognitive Dissonance
Definition
used to describe the feeling of discomfort that results from holding two conflicting beliefs. When there is a discrepancy between beliefs and behaviors, something must change in order to eliminate or reduce the dissonance.
Term
Organization Behavior
Definition
The study of human behavior in an organizational setting. The interface between human behavior and the organization and the organization itself.
Term
Attitude
Definition
A position of the body or manner of carrying oneself.
Term
Locus of Control
Definition
The extent to which people believe that their behavior has a real affect on what happens.
Term
Cognition
Definition
The mental process of knowing. Including aspects such as awareness, perception, reasoning, and judgement.
Term
Motivation
Definition
Leads people to behave in specific ways
Term
Need
Definition
What an individual requires or wants
Term
Workplace Behavior
Definition
Influences organizational effectiveness
Term
Job Satisfaction
Definition
Fulfilled by his or her work
Term
Organizational Citizenship
Definition
Positive overall contribution
Term
Negative Affectivity
Definition
Downbeat and pessimistic
Term
Scientific Management
Definition
Employees are motivated by money
Term
Money
Definition
Scientific management motivator
Term
Hierarchy of needs
Definition
Abraham Maslow
Term
Inequity
Definition
Being treated unfairly
Term
Self Actualization
Definition
Realizing full potential
Term
Locus of control (Matching Quiz)
Definition
Internal or external
Term
Risk Propensity
Definition
Willing to take chances
Term
Intention
Definition
Attitude that guides behavior
Term
Authoritarianism
Definition
Acceptance of power and status
Term
Selective Perception
Definition
Informational screening
Term
Affect (Matching Quiz)
Definition
Attitude that guides behavior
Term
Contributions
Definition
Effort and skill
Term
Stereotype
Definition
Blue collar workers are unmotivated
Term
Agreeableness
Definition
Ability to get along with others
Term
Turnover
Definition
Dysfunctional behavior
Term
Cognition
Definition
Knowledge
Term
Inducements (Matching Quiz)
Definition
Pay and security
Term
Negative Emotionality
Definition
Moodiness and insecurity
Term
Machiavellianism
Definition
Desire for power
Term
Cognitive Dissonance
Definition
Incongruent cognitions
Term
Extraversion
Definition
Comfortable with relationships
Term
Physiological needs
Definition
food, water, air, vagina
Term
Continuous reinforcement
Definition
seldom used my managers
Term
Social Learning
Definition
Observe the behavior of others
Term
Learning
Definition
Permanent change in behavior
Term
Relatedness needs
Definition
Similar to belongingness and esteem
Term
Herzberg
Definition
Dual Structure Theory
Term
Reinforcement
Definition
consequences of behavior
Term
Hygiene
Definition
reduce dissatisfaction
Term
need for achievement
Definition
do better than in the past
Term
equity theory
Definition
based on social comparisons
Term
need for affiliation
Definition
genuine concern for others
Term
process theories of motivation
Definition
choices among alternatives
Term
Punishment
Definition
Unpleasant results from behavior
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