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Organizational Development
Understanding and Managing Org Behavior - Glossary Keywords
60
Business
Graduate
08/12/2008

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Term
organization
Definition
collection of people who work together and coordinate their actions to achieve individual and organizational goals
Term
organizational behavior
Definition
the study of factors that affect how individuals and groups act in organizations and how organizations respond to their environments
Term
group
Definition
two or more people who interact to achieve their goals
Term
team
Definition
a group in which members work together intensively and develop team specific routines to achieve a common group goal
Term
virtual team
Definition
a group whose members work together intensively via electronic means; and who may never actual meet
Term
manager
Definition
persons who supervise the activities of one or more employees
Term
top management teams
Definition
high ranking execs who plan a company's strategy so that the company can achieve its goals
Term
organizational effectiveness
Definition
the ability of an organization to achieve its goals
Term
management
Definition
"the process of planning, organizing, leading, and controlling an organization's human, financial, material, and other resources to increase effectiveness"
Term
planning
Definition
deciding how best to allocate and use resources to achieve organizational goals
Term
organizing
Definition
establishing a structure of relationships that dictates how members of an organization work together to achieve organizational goals
Term
potential performance
Definition
the highest level of performance that a group is capable of achieving at a given point in time
Term
process losses
Definition
performance difficulties that a group experiences because of coordination and motivation problems
Term
process gains
Definition
increases in potential performance that result from new ways of motivating and coordinating group members
Term
social loafing
Definition
the tendency of individuals to exert less effort when they work in a group than when they work alone.
Term
sucker effect
Definition
"a condition in which some group members, not wishing to be considered suckers, reduce their own efforts when they see social loafing by other group members"
Term
task interdependence
Definition
the extent to which the work performed by one member of a group affects what other members do
Term
pooled task interdependence
Definition
the task interdependence that results when each member of a group makes a separate and independent contribution to group performance
Term
sequential task interdependence
Definition
the task interdependence that results when group members must perform specific behaviors in a predetermined order
Term
reciprocal task interdependence
Definition
the task interdependence that results when the activities of all work group members are fuly dependent on one another
Term
organization
Definition
collection of people who work together and coordinate their actions to achieve individual and organizational goals
Term
organizational behavior
Definition
the study of factors that affect how individuals and groups act in organizations and how organizations respond to their environments
Term
group
Definition
two or more people who interact to achieve their goals
Term
team
Definition
a group in which members work together intensively and develop team specific routines to achieve a common group goal
Term
virtual team
Definition
a group whose members work together intensively via electronic means; and who may never actual meet
Term
manager
Definition
persons who supervise the activities of one or more employees
Term
top management teams
Definition
high ranking execs who plan a company's strategy so that the company can achieve its goals
Term
organizational effectiveness
Definition
the ability of an organization to achieve its goals
Term
management
Definition
"the process of planning, organizing, leading, and controlling an organization's human, financial, material, and other resources to increase effectiveness"
Term
planning
Definition
deciding how best to allocate and use resources to achieve organizational goals
Term
organizing
Definition
establishing a structure of relationships that dictates how members of an organization work together to achieve organizational goals
Term
potential performance
Definition
the highest level of performance that a group is capable of achieving at a given point in time
Term
process losses
Definition
performance difficulties that a group experiences because of coordination and motivation problems
Term
process gains
Definition
increases in potential performance that result from new ways of motivating and coordinating group members
Term
social loafing
Definition
the tendency of individuals to exert less effort when they work in a group than when they work alone.
Term
sucker effect
Definition
"a condition in which some group members, not wishing to be considered suckers, reduce their own efforts when they see social loafing by other group members"
Term
task interdependence
Definition
the extent to which the work performed by one member of a group affects what other members do
Term
pooled task interdependence
Definition
the task interdependence that results when each member of a group makes a separate and independent contribution to group performance
Term
sequential task interdependence
Definition
the task interdependence that results when group members must perform specific behaviors in a predetermined order
Term
reciprocal task interdependence
Definition
the task interdependence that results when the activities of all work group members are fuly dependent on one another
Term
synergy
Definition
a process gain that occurs when members of a group acting toether are able to produce more or better output than would have been produced by the combined efforts of each person acting alone
Term
R&D Team
Definition
"a team that is formed to develop new products, may be cross-functional and is often used in high tech industries"
Term
skunk works
Definition
an r&d team that is created to expedite new product design and promote innovation in an organization
Term
Reasons for social loafing
Definition
1 - individuals in a group think that they will not re ceive positive outcomes for performing at a high level or negative outcomes for substandard performance because individual levels of performance cannot be easiloy identified and evaluated; 2 - individuals think that their own efforts are unimportant or not really needed
Term
contributors to group cohesiveness
Definition
"size, similarity / diversity of group members, competition with other groups, success, and the exclusiveness of the group"
Term
types of work groups that have potential to affect organizational performance
Definition
top management teams; self managed work teams; research and development teams; and virtual teams
Term
group goal
Definition
goal that all or most members of a gropu can agree on as a common goal
Term
formal work group
Definition
"group established by management to help the organization achieve its goals (task forces, teams, self managed work teams, command groups)"
Term
informal work group
Definition
a group that emerges naturally when individuals perceive that membership in a group will hel pthem achieve their goals or meet their needs
Term
command group
Definition
a formal work group consisting of subordinates who report to the same supervisor
Term
task force
Definition
a formal work group consisting of people who come together to accomplish a specific goal
Term
team
Definition
a formal work group consisting of people who work intensely on achieving a common group goal
Term
self managed work team
Definition
a formal work group consisting of people who are jointly responsible for ensuring that the team accomplishes its goals and who lead themselves
Term
friendship group
Definition
an informal work group consisting of people who enjoy eachother's company and socialize with eachother off and on the job
Term
interest group
Definition
an informal work group consisting of people who come together because they have a common goal or objective related to their organizational membership
Term
5-Stage Model of Group Development
Definition
Forming Storming Norming Performing and Adjourning (Tuckman)
Term
division of labor
Definition
dividing up work and assigning particular tasks to specific workers
Term
homogenouse group
Definition
members have many characteristics in common
Term
heterogenous group
Definition
members have few characteristics in common
Term
Advantages of small groups
Definition
"more frequent interactions, information is easily shared; members recognize their own contributions; they are motiveated and committed; they are satisfied"
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