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Organizational Behavior- Ch5
Chapt 5
21
Business
Undergraduate 3
03/15/2010

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Cards

Term
Distributive justice
Definition
The perceived fairness in outcomes we receive relative to our contributions and the outcomes and contributions of others
Term
drives
Definition
Instinctive or innate tendencies to seek certain goals or maintain internal stability
Term
Equity sensitivity
Definition
One’s outcome– input preferences and reaction to various outcome–input ratios
Term
equity theory
Definition
A theory that explains how people develop perceptions of fairness in the distribution and exchange of resources.
Term
ERG theory
Definition
A motivation theory of three instinctive needs arranged in a hierarchy, in which people progress to the next higher need when a lower one is fulfilled, and regress to a lower need if unable to fulfill a higher one.
Term
Executive coaching
Definition
A helping relationship using behavioral methods to assist clients in identifying and achieving goals for their professional performance and personal satisfaction
Term
expectancy theory
Definition
The motivation theory based on the idea that work effort is directed toward behaviors that people believe will lead to desired outcomes.
Term
feedback
Definition
Any information that people receive about the consequences of their behavior.
Term
four-drive theory
Definition
A motivation theory based on the innate drives to acquire, bond, learn, and defend that incorporates both emotions and rationality
Term
goal setting
Definition
The process of motivating employees and clarifying their role perceptions by establishing performance objectives.
Term
Maslow’s needs hierarchy
Definition
A motivation theory of needs arranged in a hierarchy, whereby people are motivated to fulfill a higher need as a lower one becomes gratified
Term
motivation
Definition
The forces within a person that affect his or her direction, intensity, and persistence of voluntary behavior.
Term
Multisource (360-degree) feedback
Definition
Performance feedback received from a full circle of people around an employee
Term
need for achievement (nAch)
Definition
A learned need in which people want to accomplish reasonably challenging goals through their own efforts, like to be successful in competitive situations, and desire unambiguous feedback regarding their success
Term
need for affiliation (nAff)
Definition
A learned need in which people seek approval from others, conform to their wishes and expectations, and avoid conflict and confrontation.
Term
need for power (nPow)
Definition
A learned need in which people want to control their environment, including people and material resources, to benefit either themselves (personalized power) or others (socialized power).
Term
needs
Definition
Deficiencies that energize or trigger behaviors to satisfy those needs.
Term
positive organizational behavior
Definition
Building positive qualities and traits within individuals or institutions as opposed to focusing on just trying to fix what might be wrong with them
Term
procedural justice
Definition
The fairness of the procedures used to decide the distributions of resources.
Term
self-actualization
Definition
The need for self-fulfillment in reaching one’s potential.
Term
valence
Definition
The anticipated satisfaction or dissatisfaction that an individual feels toward an outcome
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