Shared Flashcard Set

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Organizational Behavior
Chapter 15
21
Management
Undergraduate 3
04/19/2012

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Term
organizational culture
Definition
A system of shared assumptions, values, and beliefs showing people what is appropriate and inappropriate behavior.
Term
assumptions
Definition
Taken for granted beliefs about human nature and reality.
Term
values
Definition
Shared principles, standards, and goals.
Term
Artifacts
Definition
The visible and tangible elements of culture
Term
innovative cultures
Definition
Cultures that are flexible, adaptable, and experiment with new ideas.
Term
aggressive cultures
Definition
Cultures that value competitiveness and outperforming competitors.
Term
outcome-oriented cultures
Definition
Cultures that emphasize achievement, results, and action as important values.
Term
stable cultures
Definition
Cultures that are predictable, rule oriented, and bureaucratic.
Term
people-oriented cultures
Definition
Cultures that value fairness, supportiveness, and respecting individual rights.
Term
team-oriented cultures
Definition
Cultures that are collaborative and emphasize cooperation among employees
Term
detail-oriented cultures
Definition
Cultures that emphasize precision and paying attention to details.
Term
service culture
Definition
A culture that emphasizes high quality service.
Term
safety culture
Definition
A culture that emphasizes safety as a strong workplace norm.
Term
strong culture
Definition
A culture that is shared by organizational members.
Term
SUBCULTURE
Definition
A set of values unique to a limited cross-section of the organization.
Term
counterculture
Definition
Shared values and beliefs that are in direct opposition to the values of the broader organizational culture.
Term
onboarding
Definition
The process through which new employees learn the attitudes, knowledge, skills, and behaviors required to function effectively within an organization.
Term
formal orientation program
Definition
Program that indoctrinates new employees to the company culture, and introduces them to their new jobs and colleagues.
Term
mentors
Definition
Trusted people who provide employees with advice and support regarding career-related matters.
Term
mission statement
Definition
A statement of purpose, describing who the company is and what it does.
Term
rituals
Definition
Repetitive activities within an organization that have symbolic meaning.
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