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Organizational Behavior
Organizational Behavior Management
52
Business
Graduate
07/21/2008

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Term
Organization
Definition
A collection of people who work together and coordinate their actions to achieve individual and organizational goals
Term
Organizational behavior
Definition
The study of factors that affect how individuals and groups act in organizations and how organizations respond to their environments
Term
Group
Definition
Tow or more people who interact to achieve their goals
Term
Team
Definition
A group in which members work together intensively and develop team-specific routines to achieve a common group goal
Term
Virtual team
Definition
A group whose members work together intensively via electronic means; and who may never actually meet
Term
Managers
Definition
Persons who supervise the activities of one or more employees
Term
Top-management teams
Definition
High-ranking executives who plan a company’s strategy so that the company can achieve its goals
Term
Organizational effectiveness
Definition
The ability of an organization to achieve its goals
Term
Management
Definition
The process of planning, organizing, leading, and controlling an organization’s human, financial, material, and other resources to increase its effectiveness
Term
Planning
Definition
Deciding how best to allocate and use resources to achieve organizational goals
Term
Organizing
Definition
Establishing a structure of relationships that dictates how members of an organization work together to achieve organizational goals
Term
Leading
Definition
Encouraging and coordinating individuals and groups so that all organizational members are working to achieve organizational goals
Term
Self-managed teams
Definition
Groups of employees who are given the authority and responsibility to manage many different aspects of their own organizational behavior
Term
Controlling
Definition
Monitoring and evaluating individual, group, and organizational performance to see whether organizational goals are being achieved
Term
Role
Definition
A set of behaviors or tasks a person is expected to perform because of the position he or she holds in a group or organization
Term
Skill
Definition
An ability to act in a way that allows a person to perform well in his or her role
Term
Conceptual skills
Definition
The ability to analyze and diagnose a situation and to distinguish between cause and effect
Term
Human skills
Definition
The ability to understand, work with, lead, and control the behavior of other people and groups
Term
Technical skills
Definition
Job-specific knowledge and techniques
Term
Open systems
Definition
Organizations that take in resources from their external environments and convert or transform them into goods and services that are sent back to their environments where customers buy them
Term
Organizational procedure
Definition
A rule or routine an employee follows to perform some task in the most effective way
Term
National culture
Definition
The set of values or beliefs that a society considers important and the norms of behavior that are approved or sanctioned in that society
Term
Ethics
Definition
The values, beliefs, and moral rules that its managers and employees should use to analyze or interpret a situation and then decide what is the "right" or appropriate way to behave
Term
Ethical dilemma
Definition
The quandary managers experience when they have to decide if they should act in a way that might benefit other people or groups, and is the "right" thing to do, even though doing so might go against their own and their organization’s interests
Term
Well-being
Definition
The condition of being happy, healthy, and prosperous
Term
Social responsibility
Definition
An organization’s obligations toward people or groups that are directly affected by its actions
Term
Diversity
Definition
Individual differences resulting from age, gender, race, ethnicity, religion, sexual orientation, and socioeconomic background
Term
Global organizations
Definition
Companies that produce or sell their products in countries and regions throughout the world
Term
Global learning
Definition
The process of acquiring and learning the skills, knowledge, and organizational behaviors and procedures that have helped companies abroad become major global competitors
Term
Expatriate managers
Definition
The people who work for a company overseas and are responsible for developing relationships with organizations in countries around the globe
Term
World Wide Web
Definition
A global store of information that contains the products of most kinds of human knowledge such as writing, music, and art
Term
Internet
Definition
The global network of interlinked computers
Term
Information
Definition
A set of data, facts, numbers, and words that has been organized in such a way that it provides its users with knowledge
Term
Knowledge
Definition
What a person perceives, recognizes, identifies, or discovers from analyzing data and information
Term
Information technology
Definition
The many different kinds of computer and communications hardware and software, and the skills of their designers, programmers, managers, and technicians
Term
Organizational learning
Definition
The process of managing information and knowledge to achieve a better fit between the organization and its environment
Term
Intranets
Definition
A network of information technology linkages inside an organization that connects all its members
Term
Downsizing
Definition
The process by which organizations lay off managers and workers to reduce costs
Term
Empowerment
Definition
The process of giving employees throughout an organization the authority to make important decisions and to be responsible for their outcomes
Term
Contingent workers
Definition
People employed for temporary periods by an organization and who receive no benefits such as health insurance or pensions
Term
Outsourcing
Definition
The process of employing people, groups, or a specialist organization to perform a specific type of work activity or function that was previously performed inside an organization
Term
Freelancers
Definition
People who contract with an organization to perform specific services
Term
Individual differences
Definition
The ways in which people differ from each other
Term
Personality
Definition
The pattern of relatively enduring ways that a person feels, thinks, and behaves
Term
Nature
Definition
Biological heritage, genetic makeup
Term
Nurture
Definition
Life experiences
Term
Attraction-selection-attraction (ASA) framework
Definition
The idea that an organization attracts and selects individuals with similar personalities and loses individuals with other types of personalities
Term
Trait
Definition
A specific component of personality
Term
Extraversion
Definition
The tendency to experience positive emotional states and feel good about oneself and the world around one; also called positive affectivity
Term
Neuroticism
Definition
The tendency to experience negative emotional states and view oneself and the world around one negatively; also called negative affectivity
Term
Agreeableness
Definition
The tendency to get along well with others
Term
Conscientiousness
Definition
The extent to which a person is careful, scrupulous, and persevering
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