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Operations Order 3.12
Operations Order 3.12 Grievance Procedures
16
Law
Professional
01/19/2014

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Cards

Term
Employees have the responsibility to discuss their complaints with their ___A___ before initiating a ___B___.
Definition
A. immediate supervisor

B. written grievnce

P1
Term
The immediate supervisor will discuss an employee's complaint with the employee at a __A___.
Definition
A. mutually satisfactory time

P1
Term
Employees have the responsibility to seek resolution of a complaint through the ___A___ or other ___B___.
Definition
A. chain of command

B. established procedures
Term
Department supervisors have the responsibility to ___A___ the employee if the complaint is properly within the scope of the ___B___ and, if not to advise the employee of the ___C___ to resolve the problem.
Definition
A. inform

B. grievance procedure

C. applicable procedure
Term
Department supervisors have the responsibility to inform the employee of any ___A___ of the departments authority to fully resolve the grievance.
Definition
A. limitation

P2
Term
Department supervisors have the responsibility to supply the employee with ___A___ to process the grievance properly.
Definition
A. necessary information

P2
Term
Department supervisors have the responsibility to meet the employee in person at the ___A___ of the appeal.
Definition
A formal steps

P2
Term
Department supervisors have the responsibility to acknowledge receipt of written grievances by indicating the ___A___ and the ___B___ under "management response" of the employee grievance and response form 14-6D.
Definition
A. date received

B. supervisors initials

P2
Term
Department supervisors have the responsibility to analyze the ___A___ or ___B___ prompting the grievance.
Definition
A. facts

B. allegations

P2
Term
Department supervisors have the responsibility to submit responses, in writing to the grievant affirming or denying allegations and identifying the ___A___ or ___B___ , if any to be made.
Definition
A. remedy

B. adjustments

P2
Term
Questions concerning the administration of the grievance procedure should be directed to ___A___ officer of the ___B___.
Definition
A. Human Resources (HR)

B.Fiscal Management Bureau (FMB)
Term
The employee Grievance and Response Form 14-6d will be used for both ___A___ and AR 2.61 grievances.
Definition
A. MOU/MOA

P3
Term
The Grievant will remove the ___A___ copy of the completed form and give the remaining copies to their ___B___.
Definition
A. goldenrod

B. supervisor
Term
The supervisor will respond on the ___A___ copy and forward the finalized canary and pink copies to the ___B___.

The supervisor will return the ___C___ copy to the grievant.

The FMB will forward the appropriate copies to the ___D___.
Definition
A. white

B. FMB

C. white

D. Labor Relations Division

P3
Term
The grievances will be filed and maintained in the FMB, ___A___.
Definition
A. Personnel Section
Term
The grievance will be retained for ___A___ years and will then be destroyed.
Definition
A. 5
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