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| A multi-disciplinary field that focuses on managing all aspects of an organization's operations. |
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| The result or the sum of all effort that it takes to deliver a product or service. |
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| Designing, planning, organizing, directing and controlling. |
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| The process of taking a strategic plan and turning it into process objectives by identifying key steps that must be taken to move from the beginning of the process to the end of the process in the most effective and efficient manner. |
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| Pooled coupling, sequential coupling, and reciprocal coupling. |
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| A way through a difficulty, an approach to overcoming an obstacle, and a response to a challenge. |
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| Management-directed process that is intended to determine a desired future state for a business entity and to define overall strategies for accomplishing the desired state |
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| The process of comparing the practices and strategies of other companies |
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| Global responsibility, consumer awareness, globalization, the increasing rate of change, the workforce of the future, the aging population, the 21st century quality and innovation. |
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| Three Overarching Factors |
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| Complexity, agility, and ethics/social responsibility |
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| Enough supplies are ordered and delivered to get the job done today and in the near future |
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| A system management concept employed by some organizations to optimize the factors of material costs, quality and service |
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| The act of buying the goods and services that a company needs to operate and/pr manufacture products |
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| Traditional Purchase Process Steps |
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| Requisition, soliciting bids, purchase order, shipping advice, invoice, and payment |
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| Determining the characteristics and features of the product or service to be sold |
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| Helps to determine the characteristics and features of the product, as well as how the product functions |
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| Determining the capacity, location and layout for the production facility. |
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| The placement of a facility with respect to its customers and suppliers. |
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| Arrangement of the workspace within a facility. |
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| The difference between what a person can do and what that person actually does. |
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