Term
|
Definition
| a method to graphically describe the steps that make up a process. |
|
|
Term
|
Definition
| the planning and introducing of new processes, methods of working, etc. |
|
|
Term
|
Definition
| the streamlining of a business' supply-side activities to maximize customer value and to gain a competitive advantage in the marketplace. |
|
|
Term
|
Definition
| multi-disciplinary field that focuses on managing all aspects of an organizations operations. |
|
|
Term
|
Definition
| the effort of two or more parties acting independently to secure the business of a third party by offering the most favorable terms. |
|
|
Term
|
Definition
| an approach that seeks to improve quality and performance which will meet or exceed customer expectations. |
|
|
Term
|
Definition
| the systematic management of an organization's knowledge assets for the purpose of creating value and meeting tactical & strategic requirements; it consists of the initiatives, processes, strategies, and systems that sustain and enhance the storage, assessment, sharing, refinement, and creation of knowledge. |
|
|
Term
|
Definition
| a business practice used by companies to reduce costs or improve efficiency by shifting tasks, operations, jobs or processes to an external contracted third party for a significant period of time. The functions that are contracted out can be performed by the third party either onsite or offsite of the business. |
|
|
Term
|
Definition
| entire network of entities, directly or indirectly interlinked and interdependent in serving the same consumer or customer. It comprises of vendors that supply raw material, producers who convert the material into products, warehouses that store, distribution centers that deliver to the retailers, and retailers who bring the product to the ultimate user. |
|
|
Term
| Business process improvement |
|
Definition
| a strategic planning methodology aimed at identifying the operations or employee skills that could be improved to encourage smoother procedures, more efficient workflow and overall business growth. |
|
|
Term
|
Definition
| a series of tasks to produce a desired outcome, usually involving multiple participants and several stages in an organization. |
|
|
Term
|
Definition
| the action taken by individuals and groups when they perceive that a change that is occurring as a threat to them. Key words here are 'perceive' and 'threat'. The threat need not be real or large for resistance to occur. |
|
|
Term
|
Definition
| a person from inside or outside the organization who helps an organization transform itself by focusing on such matters as organizational effectiveness, improvement, and development. |
|
|
Term
|
Definition
| a philosophy that takes a total system approach to creating efficient operations through the elimination of waste. |
|
|
Term
|
Definition
| a term used to describe the net increase created during the transformation of inputs into outputs. |
|
|
Term
| Enterprise resource planning |
|
Definition
| software systems used for identifying and planning the enterprise-wide resources needed to coordinate all activities involved in producing and delivering products. |
|
|
Term
|
Definition
| a method for analyzing the tasks involved in completing a give project, estimating the time needed to complete each task, and identifying the minimum time needed to complete the total project. |
|
|
Term
|
Definition
| changes made in a business or other organization which improve the company's employee and management participation in the development of the business. |
|
|
Term
|
Definition
| groups that are made up of people from different functional areas within a company—marketing, engineering, sales, and human resources, for example. |
|
|
Term
|
Definition
| an approach to supply chain management that formalizes the way information is gathered and used so that an organization can leverage its consolidated purchasing power to find the best possible values in the marketplace. |
|
|
