Term
|
Definition
| A long-range plan for a business |
|
|
Term
|
Definition
| A long-range plan for the operations function that specifies the design and use of resources to support the business strategy |
|
|
Term
|
Definition
| A statement defining what business an organization is in, who it's customers are, and how it's core beliefs shape its business |
|
|
Term
|
Definition
| Monitoring the external environment for changes and trends to determine business opportunities and threats |
|
|
Term
|
Definition
| The unique strengths of a business |
|
|
Term
|
Definition
| Capabilities that the operations function can develop in order to give a company a competitive advantage in its market |
|
|
Term
|
Definition
| A competitive priority focusing on low cost |
|
|
Term
|
Definition
| A competitive priority focusing on the quality of goods and services |
|
|
Term
|
Definition
| A competitive priority focusing on speed and on-time delivery |
|
|
Term
|
Definition
| a Competitive priority focusing on offering a wide variety of good or services |
|
|
Term
|
Definition
| The need to focus more on one competitive priority than on others |
|
|
Term
|
Definition
| Competitive priorities that must be met for a company to qualify as a competitor in the marketplace |
|
|
Term
|
Definition
| Competitive priorities that win orders in the marketplace |
|
|
Term
|
Definition
| Operations decisions related to the design of the production process, such as facilities, technology, and the flow of goods and services through the facility |
|
|
Term
|
Definition
| Operations decisions related to the planning and control systems of the operation, such as organization of operations, skills and pay of workers, and quality measures |
|
|
Term
|
Definition
| A measure of how efficiently an organization converts inputs into outputs |
|
|
Term
|
Definition
| Productivity computed as a ratio of output to all organizational inputs |
|
|
Term
|
Definition
| Productivity computed as a ratio of output to only one input (e.g., labor, materials, machines) |
|
|
Term
|
Definition
| Productivity computed as a ratio of several, but not all, inputs |
|
|