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Operations Managemant Terms
Vocabulary from Operations Management
20
Business
Undergraduate 4
06/03/2011

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Term
JIT
Definition

Just In Time

A business philosopy that strives to reduce in-process inventory and improve efficiency.

Term
ERP
Definition

Enterprise Resource Planning

Software technology that facilitates the flow of business between all aspects of a company.

Term
Kaizen
Definition
Japanese word that means Change for the Better
Term
Process Mapping
Definition
A diagram that graphically demonstrates the workflow of a business application for better understanding.
Term
TQM
Definition
Total Quality Management, a management philosophy that emphasizes improving quality of products and services, continually.
Term
Six Sigma
Definition
Disciplined business process that seeks to improve quality by removing the causes of defects
Term
3.4 Defects Per Million
Definition
The standard of Six Sigma, 3.4 defects per million is the minimum tolerance level allowed in production of a product
Term
Inventory
Definition
A product used as input to produce goods and services to sell for profit in a business environment
Term
[image]
Definition
The Symbol for Six Sigma
Term
Strategic Cost Management
Definition
Decisions made based on aligning a firms costs with its management strategy
Term
Efficiency
Definition
The extent to which time and money is used for its intended purpose
Term
Operations Management
Definition
Management that concerns itself with "overseeing, designing and re-designing business operations" in producing goods or services
Term
RFP
Definition
Request For Proposal, used at the beginning of a procurement process where invitations are sent to potential suppliers and sub-contractors.
Term
Supply Chain
Definition
All of the people, organizations, software and systems involved in bringing a product or service to the end customer
Term
RFID
Definition
Radio-frequency identification.  Bar Coding, it is the technology by which radio waves are used to transfer data between a reader and a tagged item. 
Term
Standardization
Definition
The process of developing and implementing technical standards
Term
Information System Integration
Definition
Enhancing suply chain planning and communication by integrating the information systems used between chain partners
Term
Lean Manufacturing
Definition
Production philosophy that considers the spending of resources for anything other than end value for the customer to be wasteful
Term
Outsourcing
Definition
Hiring service support from outside the organization
Term
Quality
Definition
A product that will perform its functions reliably
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