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Definition
| A person who deals with and addresses the objectively real resistance of change recipients. |
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Term
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Definition
| What can help to communicate a large-scale change? |
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Term
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Definition
| What kind of management structure may allow for a diverse number of solutions to a specific problem? |
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Term
| Internal and external review |
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Definition
| What is included in a review of an existing process? |
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Term
| Input, transformation, output, and feedback |
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Definition
| The operations process can be broken down into what order? |
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Term
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Definition
| In process mapping, a rectangle signifies? |
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Term
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Definition
| Multi-disciplinary process means the operations manager needs to have several? |
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Term
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Definition
| Broken agreements, violation of trust and communication breakdowns are reasons for what? |
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Term
| Overall quality management |
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Definition
| Lean and Six-Sigma are both concerned with? |
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Term
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Definition
| W. Edward Deming created a list of how many points of management? |
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Term
| Strengths, Weaknesses, Opportunities, and Threats |
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Definition
| What does SWOT stand for? |
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Term
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Definition
| The final stage of a disaster recovery plan is? |
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Term
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Definition
| The highest quality award a US-based industry can receive? |
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Term
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Definition
| Another term for best practices? |
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Term
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Definition
| Enough supplies are ordered and delivered to get the job done today and in the near future |
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Term
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Definition
| Can increase customer satisfaction |
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Term
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Definition
| What is bringing together the right knowledge, in the right quantity at the right place and time? |
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Term
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Definition
The process of planning, controlling, monitoring and reviewing a
project. |
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Definition
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Term
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Definition
| The sequence of processes involved in the production and distribution of a commodity. |
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