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| A multi-disciplinary field that focuses on managing all aspects of an organization's operations. |
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| Taking a strategic plan and turning it into process objectives by identifying key steps to move from the beginning of the process to the end of the process. |
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| When certain situations occur, or when tactics are used to gain the upper hand. |
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| "A management directed process that is intended to determine a desired future state for a business entity and to define overall strategies for accomplishing the desired state." |
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| Independent tasks sharing similar resources and coordinated through similar planning. |
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| Provides input and output passed between departments and is coordinated through open communication. |
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| Ending goal is to minimize cost while meeting the company's mission. |
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| An approach taken by management to assess, maintain and improve upon the activities of a process in order to maintain the quality of a product/service. |
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| The planning process, process management, process improvement, total participation and customer focus. |
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| The process of comparing the practices and strategies of other companies. |
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| Used to optimize the factors of material cost, quality, and service within an organization. |
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| Conducting an analysis of all suppliers and goods required to perform activities within all processes that may exist in the company. |
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| A system that seeks to maintain just enough supplies and raw material for a few days. |
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| Used by operations management to reduce costs and increase profits within the company. |
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| A plan that can be put into action if a situation arises where the normal process flow is affected due to some issue with a particular activity. |
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| Multiple inspections of facilities and records throughout the production process. |
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| Is used when all levels of management need to be involved in developing change. |
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Definition
| When the top management group of a company is close in age, gender, has similar education background, and their decision making styles are also similar. |
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| When top management has a diverse structure in age, gender, knowledge base, and decision making style. |
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| The process of planning, controlling, monitoring and reviewing a project. |
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