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OMGT - Final
Operations and Supply Chain Mgmt Final
37
Business
Undergraduate 3
12/09/2015

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Term
Efficiency
Definition
A comparison of a company's actual performance to standard or goal performance.
Term
cycle time
Definition
Total time required to complete a process from start to finish.
Term
Benchmarking
Definition
A comparison of a comDesingpany's performance to the performance of other firms and within the firm.
Term
Who do you benchmark?
Definition
competition, process and internal
Term
Labor Productivity in hours
Definition
product made/hours taken
Term
Labor Productivity in dollars
Definition
total revenue/total cost
Term
Process capability index
Definition
Cp= upper tolerance limit - Lower tolerance limit
Term
Capacity
Definition
a measure of a worker, machine, work center, plant or organization to produce goods and services in a given time period.
Term
Theoretical capacity
Definition
the maximum output capability, allowing for no adjustments for preventative maintenance, unplanned downtime
Term
Rated Capacity
Definition
The long-term expected output capability of a resource or system.
Term
Breakeven analysis (BEP)
Definition
Technique for evaluating process, location and equipment alternatives.

Sets minimum capacity requirement
Term
Project
Definition
a temporary endeavor undertaken to create a unique product, service or result.
Term
Project Characteristics
Definition
*Single events - non-routine
*Difficult to manage
*Cross-functionality
*Well defined start and end points
Term
Phases -of a project
Definition
concept
definition
planning
performance
post completion
Term
Concept Project Phase
Definition
-Broad definition and feasibility analysis
-Budget estimates
Term
Definition Project Phase
Definition
-tentative schedules, budgets, organization
-budget estimates refined within 5%
Term
Planning Project Phase
Definition
Detailing of;
-tasks
-timing
-budgets
-resources

Forming the project organization

Creating work breakdown structure (WBS)
Term
Project Scheduling
Definition
-Identifying precedence relationships
-sequencing activities
-determining activity times and casts
-estimating material and worker requirements
-determining critical activities
Term
Project organization
Definition
-often a temporary structure
-uses specialists from the entire company
-Headed by a project manager (coordinates activities and monitors schedule and costs)
Term
Performance Project Phase
Definition
-Baseline is set
-Control reports
Term
Post Completion Project Phase
Definition
-Final outcome of project is confirmed
(customer final approval obtained)
-Post implementation meeting
-Reassignment of personnel to new projects
Term
Project management techniques
Definition
Gantt Chart

Critical Path Method (CPM)
Term
Crashing a project means
Definition
reduce the project duration
Term
Product design
Definition
characteristics or features of a product or service that determine it's ability to meet the needs of the user.
Term
Product development
Definition
The process of strategy organization concept generation, product and marketing, plan creation and evaluation, and commercialization of a new product.
Term
Why develop new product?
Definition
-May provide competitive edge
-Exploit current products; reduce recycle time, reduce costs = higher profits
-exploit core competencies
-block competitors
Term
6 dimensions of focus as part of supply chain design
Definition
-Repeatability
-Testability
-Serviceability
-Product volumes that can be supported
-Product development costs
-match with existing capabilities - stay with what you know
Term
The Product Development Process
Definition
1)Concept development
2)Planning
3)Design and Development
4)Commercial Preparation
Term
Concept Development
Definition
-Idea generation
-Down Selection
Term
Planning
Definition
-Define target customer needs
-develops
-Identify
-Estimate
Term
Design and Development
Definition
-Develops product specification
-develop and test product
-Develop detailed process and supply chain configurations
-Market test
Term
Commercial Preparation
Definition
-Production/service planning
-supplier planning and development
-logistics/channels planning
Term
Launch
Definition
-start full scale production/service
-measure performance against predetermined standards
-Sell and promote
Term
sequential engineering
Definition
product or service idea must clean specific hurdles before it can go to the next stage in development.
Term
Concurrent engineering
Definition
overlapping development phases requires tight coordination, but shrinks overall development time.
Term
Target casting
Definition
designing a product to meet specific objectives
Term
Value Analysis
Definition
study to maximize value in all aspect of product design. Supports target casting
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