Shared Flashcard Set

Details

Office Procedures
Midterm
52
Other
Not Applicable
03/11/2013

Additional Other Flashcards

 


 

Cards

Term
Proverbs 19:22
Definition
Kindness
Term
2 Tim. 3:1-7
Definition
Knowledge continues to increase dramatically
Term
1 Tim. 5:1
Definition
Older workers
Treat them like your parent
Term
James 4:10
Definition
Being humble
Term
Proverbs 8:13
Definition
if promoted have a humble heart
Term
compressed workweek
Definition
35-40 hrs.
flex time
job sharing
Term
stockholders
Definition
investers in a business
Term
board of directors
Definition
officer of a company
charged with the management of its affairs and conduct
Term
upper man
Definition
responsible for instructions from Board
CEO, chief operating officer, V-P
Term
impowerment
Definition
some authority to make decisions
Term
stategies for coping with change
Definition
company managers establish dynamic strategic plans for a company
Term
global aspect
Definition
becoming a learing organization
Term
clarify values
Definition
consistent, not sending mixed values, what you say and what you do are consistent
Term
establish priorities
Definition
employees support values, some information from person to person
Term
create a stretegic vision
Definition
long-term vision (5-10 years)
get other's ideas esp. with change
Term
invite employees to participate in change
Definition
buying into it, don't ignore them
Term
lead employees through change
Definition
decisiveness
it's not going to go as planned
simple plans
Term
empowerment
Definition
they can make the decision
Term
celebrate victory
Definition
take time to congratulate
Term
business expanding
Definition
language knowledge and proficiency
cultural knowledge of other countries
information technology requirements
Term
your beliefs
Definition
based on the Bible
Term
career development
Definition
note responsiblities
Term
James 1:19
Definition
communication
written/oral
Term
Proverbs 16:21
Definition
presentations
Term
Time management
Definition
prioritize
organize your desk files, and time
Term
Proverbs 4:4-10
Definition
wisdom is principle; blessings come when you use godly wisdom
Term
critical thinking
Definition
for important decisions, choose only after you have considered all ripples, and look at the situation from all sides
it is a unique kind of purposeful thinking in which a person systematically chooses and deliberate inquiry
Term
Romans 12:18
Definition
live peaceably with all men and women
Term
Phillippians 2:3
Definition
esteem others, be humble, be careful about other's feelings
Term
James 1:19
Definition
slow to wrath, we need to learn from others, not talking so much
Term
James 1:26
James 3:2
Definition
control your tongue
Term
Romans 12:10
Definition
be kind, love one another, honor the other person, look out for others
Term
leadership
Definition
developed our time, you want experience in leadership
learn from your mistakes
Term
openness to change
Definition
embrace change
learn where your company is going (be on board)
keep current, prepare for change
Term
creativity
Definition
approach current problems with current ideas
Term
initiative
Definition
the ability to begin and follow through on a plan or task
Term
motivation
Definition
what moves you to action: extrinsic vs. intrinsic [strongest]
Term
integrity
Definition
adherance to a strict ethical code of behavior
Term
1 Thess. 5:22
Definition
do not do anything that goes against your conscience-a conscience built on reading and applying God's Word
Term
dependability
Definition
productive, consistent, timely, thorough, trustworthy, arriving on time, submitting thorough timely work, have initiative with hard deadlines, doing what you say when you said, willing to work overtime
Term
confidentiality
Definition
secrets; discretion
note: telling confidenial info. can do irrepairable damage
Term
commitmen to observing and learning
Definition
seminars, workshops, webinars, reading business periodicals, professional organizations, improving, volunteering for new assignments
Term
effective decisions
Definition
define the problem or the purpose, establish the criteria, generate alternatives or possible solutions, test the alternatives and make the decision, evualate the decision
Term
seek to understand others
Definition
understand the problem
most of the time its preference
Term
listen
Definition
effectively
Term
resolve conflicts
Definition
power hungry?
identify the disagreement
make sure you understand
circular seating
listen completely, look at it through another viewpoint
Term
always show respect
Definition
don't talk bad about your boss
1 Peter 2:18
Term
Be dependable
Definition
observe all office rules: work hours, breaks, sick leave, vacation, on time, all hours, complete assignments on time, seek help
Term
be honest
Definition
don't ever cover up
own up to mistakes, apologize
Term
be loyal
Definition
be confidential
follow the chain of command
Job 27:6
Term
working with co-workers
Definition
love people Mark 12:30, Luke 6:32
cooperate with people (offer to help)
be tactful
be fair
Term
working on an external team
Definition
outsourcing provides the opportunity
public relations skills are needed
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