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Office Automation
Exam 1
11
Communication
Undergraduate 4
10/13/2009

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Cards

Term
Organizational Learning
Definition
Adaptations to new conditions or alterations of organizational practices over time.
Term
Value-Added Process
Definition
Processes that help turn specific inputs into goods or service of increasing value. Increase the relative worth of the combined inputs.
Term
Reengineering
Definition
The radical redesign of business processes organizational structures, information systems, and values of the organization to achieve a breakthrough in business results.
Term
Return on Investment (ROI)
Definition
One measure of Information Systems' value that investigates the additional profits or benefits that are generated as a % of the investment.
Term
Total Cost of Ownership (TCO)
Definition
Measurement of the total cost of owning computer equipment, including desktop computers, networks, and large computers.
Term
Technology Acceptance Model (TAM)
Definition
A model that describes the factors that lead to higher levels of acceptance and usage of technology.
Term
Organizational Change Theory
Definition
How organizations plan for, implement, and handle change. Changes can occur from both internal and external factors.
Term
Systems Analysts and Programmers
Definition
Analysts are professionals who specialize in analyzing and designing business systems. Programmers and Analysts work together to ensure that the appropriate programs are purchased, modified or developed.
Term
GNU General Public License
Definition
A widely used free software license. Prevents the two main ways that software distributors restrict the freedoms that define free software
Term
Linux
Definition
An operating system whose source code is freely available to everyone. iit controls hardware, manages files, seperates processes.
Term
Personal Productivity
Definition
Software that enables users to improve their personal effectiveness.
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