Term
|
Definition
| _________ is a collection of people working together in a division of labor to achieve a common purpose. |
|
|
Term
|
Definition
| an ________ transforms resource inputs from the environment into product outputs. |
|
|
Term
|
Definition
| _______ is the quantity and quality of work performance, with resource utilization taken into maccount. |
|
|
Term
| Performance effectiveness |
|
Definition
| ________ is an output measure of task or goal accomplishment. |
|
|
Term
|
Definition
| _______ is a measure of the resource cost associated with goal accomplishment. |
|
|
Term
| Total quality management (TQM) |
|
Definition
| _________ is managing with commitment to continuous improvement, product quality, and meeting customer needs. |
|
|
Term
|
Definition
| ________ is a person who supports and is responsible for the work performance of one or more other persons. |
|
|
Term
|
Definition
| ________ is the process of planning, organizing, leading, and controlling the use resources to accomplish performance goals. |
|
|
Term
|
Definition
| ________ are responsible for the performance of the organization as a whole or of one of its major parts. |
|
|
Term
|
Definition
| ________ report to top managers and oversee the work of large departments or divisions. |
|
|
Term
| Team leaders or supervisors |
|
Definition
| _________ are formally in charge of teams or work units. |
|
|
Term
|
Definition
| _________ is the requirement to show performance results to a supervisor. |
|
|
Term
| Quality of work life (QWL) |
|
Definition
| _________ is the overall quality of human experiences in the workplace. |
|
|
Term
|
Definition
| _________ describes differences in age, gender, race, ethnicity, able-bodiedness, religion, and sexual orientation in workforce. |
|
|
Term
|
Definition
| _________ is the display of negative, irrational attitudes toward people different from one's self. |
|
|
Term
|
Definition
| _________ denies some people the full benefits of organizational membership. |
|
|
Term
|
Definition
| _________ is an invisible barrier that limits career advancement of minorities. |
|
|
Term
|
Definition
| _________ is the process of setting objectives and determining what should be done to accomplish them. |
|
|
Term
|
Definition
| _________ is the process of assigning tasks, allocating resources, and arranging activities to implement plans. |
|
|
Term
|
Definition
| _________ is the process of arousing enthusiasm and directing efforts toward organizational goals. |
|
|
Term
|
Definition
| _________ is the process of measuring performance and taking action to ensure desired results. |
|
|
Term
|
Definition
| _________ is the ability to use a special proficiency or expertise in one's work. |
|
|
Term
|
Definition
| _________ is the ability to work well in cooperation within other people. |
|
|
Term
|
Definition
| _________ is an ability to understand and manage emotions in one's relationships with others. |
|
|
Term
|
Definition
| _________ is the ability to think analytically and solve complex problems |
|
|
