Shared Flashcard Set

Details

OB Chap 12
Developing and leading teams
22
Business
Graduate
11/09/2012

Additional Business Flashcards

 


 

Cards

Term
effective team
Definition
know why it exists
support agreed on guidelines for decisions
communicate openly
receive help from on another
deal w conflict
experiance freedom
Term
team empowerment
Definition
members perceive the group as being competent, perform valuable tasks, having choice, sense of importance
Term
team use superior when:
Definition
diversity of info, experiance is assessed
acceptance of decisions is crucial
participation important
rely on each other
Term
stages of team development
Definition
forming
storming
norming
performing
adjourning
Term
functional team
Definition
employees who work together on similar tasks
Term
problem solving team
Definition
members focus on a certain issue, develop solution and take action
Term
cross functional team
Definition
members drawn from different areas to solve mutual problems. foster inno, speed and focus on customer needs
Term
self managed teams
Definition
empowered to perform:
scheduling
rotating tasks
ordering materials
team leadership
setting team goals
budgeting
hiring replacements
evaluating performance
Term
virtual team
Definition
members who collaborate through tech. clear concise goals important. keep teams small, have them meet, establish norms, interact one on one
Term
context
Definition
external condicitons within a team works
Term
superordinate goals
Definition
2 or more individuals, teams or groups might pursue, but cant achieve without their cooperation
Term
task oriented role
Definition
involves facilitating, and coord work related behavior by:
initiating
seeking info
giving info
coord
evaluating
Term
relations oriented role
Definition
fostering team center attitutes, behav, emotion
encouraging
harmonizing
encouraging
expressing
following
Term
self oriented role
Definition
self centered attitudes behav at the expense of group
blocking progress
seeking recog
dominating
avoiding
Term
fault lines
Definition
the existance of sub groups based on attributes
Term
norms
Definition
rules patterns that are accepted and expected. unformal, unwritten rules. adopt norms to attain goals
Term
org rules
Definition
differ from norms. distributed through hr and are more like rules
Term
enforcing norms
Definition
generally form and enforce with respect to behaviors they believe important (don't discuss salary, split the bill, not drink together)
Term
conforming to norms
Definition
compliance conformity-reflect behavior due to pressure. personal acceptance: behavior consistant with team
Term
group think
Definition
agreement at any cost mantality results in ineffective team decision making.
illusion of invulnerability
collective rationaliaztion
unquestioned belief in morality
stereotypical views of rivals
direct pressure to not go against
self censorship of deviations from plan
shared illustion of unanimity
self appointed mind guard
Term
free riding
Definition
indiv who attains benefits from membership but does not contribute. sucker effect: occurs when freeriding is believed to be happening. withhold effort in belief that others will withhold as well.
Term
bad apple effect
Definition
negative members withold effort, neg feeling and violate norms.
Supporting users have an ad free experience!