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| arming the slide or arming the door is the process of positioning, or attaching , a slide to be ready for emergency use. This is done when all doors are closed and the jetway is pushed back from the aircraft, or air stairs are removed. |
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| Able Bodied Person, An APB is one who can assist in an emergency. |
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| The cargo and the baggage area beneath the passenger cabins |
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| The process by which flight attendants select flight schedules or vacation time. All flight attendants submit their bids for the following month and the flight schedule lines are awarded in seniority order. Bidding before all flights also refers to a process used on all aircraft to determine who will work which position. this is also done in seniority order. |
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| When an aircraft parks at the termination of a flight, wooden or metal blocks are placed on each side of the wheels to keep the aircraft from rolling. These blocks are removed before the aircraft departs on another flight. Block to block time is that period of time beginning when an aircraft first moves from the ramp blocks for the purpose of the flight, and ending when the aircraft comes to a stop at the ramp at the next point of landing. |
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| The process in which passengers enter the aircraft. |
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| Shuddering of the aircraft in flight caused by aerodynamic disturbances. |
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| An interior aircraft wall running across from the aircraft to seperate one area from another. |
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| The interior of an aircraft where the passengers are seated. |
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| A mechanically simulated altitude maintained in the cain of the aircraft during flight. |
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| The person in command of the aircraft, crewmembers, and passengers on board. The captain is responsible for their safety and well being. |
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| A revenue flight which may or may not be operated on a regular published schedule. Charter flights may be operated on, or off, our regular routes and contracted for carriages of a large group of passengers on freight to meet a party's special needs. |
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| Positioning a crew on a commercial flight |
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| An aisle that runs the length of the aircraft between the rows of seats. |
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| The three letter city designation |
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| A large hall way in an airport which leads to an area where aircraft are parked. Tentacle like walkways lead out in all directions from the main terminal |
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| A phone call to a flight attendant on the aircraft via a telephone like device initiated by a pilot or another flight attendant |
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Definition
| Office personnel who are responsible for assigning and keeping track of all flight crews and which flights they will staff. |
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| Positioning a crewmember either by commercial, ferry or live flight. Deadheading can be either on a OAII or other airlines aircraft. |
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| An aircrafts inability to maintain a designated cabin altitude |
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| the procedure in which passengers leave the aircraft |
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| samples of passenger emergency equipment {ie life vest seat belt, etc} used for safety demonstration purposes. |
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| the process in which and emergency slide is extended out of its container and postionioned to be inflated. |
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Definition
| Landing an aircraft on water |
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| The process of detaching or repositioning the slide to its original normal non emergency state. This is done once the aircraft is parked at the cate. |
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| A totally enclosed storage area normally found behind the last fow of seats in a cabin. |
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| Flying within the lower 48 states. Does not include alaska or hawaii |
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| Time computed from when you report to work until the tie you are released from work, not necessarily the flight times. Flight attendants are paid for this time and are responsible to the company. |
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Definition
| Estimated time of arrival. The time at which a flight is expected to depart from a particular station |
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Definition
| Estimated time of Departure. the time at which a flight is expected to depart from a particular station. |
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| The procedure by which passengers are deplaned in the quickest and most orderly manner for emergency purposes. |
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| Federal Aviation Administration. The government agency that deals with airline and aircraft safety and emergency procedures. |
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| Federal Aviation Regulation |
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| A positioning flight that carries only crew; no passengers |
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| First Officer; The first officer is the pilot who is second in command on a flight. His/her duties are to assist or relieve the captain. |
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Definition
| Hinged or pivotal portion of the wing used for additional lift, take off and landing. The flaps are retractable into the wing when the aircraft is in flight. |
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| An airline employee whose work includes providing safe and service to passengers aboard an aircraft. |
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| Flight attendant control panels |
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Definition
| Units located at flight attendant jumpseats containing various switches, pilot call button, flight attendant call button, reset button and microphone/telephone instruments. |
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| Flight Engineer. the pilot who is third in command. He/she is responsible for the mechanical and electrical airworthiness of the aircraft. |
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| Area of an aircraft from which the flight crew flies the aircraft. The flight deck is restricted to authorized crewmembers or FAA personnel during flight. Passengers are not allowed within this area. The door to the flight deck is kept locked at all times. |
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| The time it takes to go from one place to another by air. |
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| Forward; any location in front or toward the front of the aircraft. |
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| The main body of the aircraft. |
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| A holding area where passengers wait prior to boarding the aircraft. |
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| The total weight of an aircraft including fuel, passengers, cargo, and equipment. |
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| Ground Security Coordinator; The person responsible for monitoring all security aspects before flight departure from a station. |
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| The time required for the aircraft to cover specified distances across the earth's surface (usually expressed in nautical or statute miles per hour) |
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| The period of time an aircraft and/or its crew spend on the ground between flights |
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| A building where aircraft are sheltered and mechanics work |
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| The number of ticketed passengers onboard an aircraft determined by visual count. The head count is given to gate agents at all stations prior to departure. |
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Definition
| Winds opposing the process of the aicraft through the air. |
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| A flight that is waiting to land, to take off, or for a gate to become available in order to park. |
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| Nearest the center of the aircraft. |
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| The aircraft, crew, freight, and anyone or anything arriving at an airport or coming in from a flight. |
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| An office set up to serve flight attendant needs. |
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| Form used by the Lead Flight Attendant to have crew sign for/be assigned to positions for a flight. |
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Definition
| A stop at a city or cities between originating and terminating points of a flight. |
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| Instrument Flight Rules. The rules governing the navigation of an aircraft when the pilot is unable to observe location and surrounds. When operating IFR, the aircraft is flying on instruments, meaning that the direction of the flight, altitude, and attitude of the aircraft is maintained by observing the flight instruments in the flight deck instead of visual observations of the ground, horizon, sky, etc. All jet flights are operated IFR, regardless of weather. |
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| Instrument Landing systems. Electronic Equipment installed in the aircraft and on the ground that allows the aircraft to descend through overcast skies for landing. Instrments in the flight deck allow the pilot to align the aircraft with the runway, even though the runway may not be seen. If the pilot cannot see the runway descending to the lowest safe altitude, the landing is not completed. the aircraft would then proceed to an alternate airport or hold for weather improvement. |
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| A phone on the aircraft that is used for communcation between crewmembers |
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| All flights operated to, from, or outside the USA |
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| Initial Operating Experience. A flight attendants first flight after classroom training. A FAA requirement (at least 5 hours in legnth) that tests onboard competency. |
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| Enclosed tunnel like passageway between the aircraft and the terminal gate area, which is power driven and controlled by an agent. |
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| Seat located in the cabin of the aircraft and used only by flight attendants for takeoffs and landings. |
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| Lavatory. Restroom on an aircraft. |
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| A period of rest time spent at a station other that the base station following the termination of a flight. |
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| Lead's Catering and Operations Brief. A briefing that explains all aspects and requirements of service onboard an aircraft for a flight or series of flights. |
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Definition
| The flight attendant responsible to coordinate, lead, and direct the activities of the other flight attendants |
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| Leading edge (of the wing) |
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| The forward edge of the wings |
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| The inflight segment between stops. |
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| Container stocked with liquor for passenger service. |
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| The smallest number of crew members required on each aircraft by the FAA |
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| Passengers who have not paid for their tickets (usually airline personnel). Any person traveling on a pass is subject to space availability. Flight attendants should be able to locate non revs onboard in case of lack of space and/or meal shortages. |
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| The office which serves as a combination of crew scheduling, cabin service, flight information, including weather data, etc. |
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| The station where an aircraft begins and is assigned a new flight number. A crew originates at the station where they started their assignment for the day. |
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| Away from the fuselage, toward the wing tip. |
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| Anyone or anything leaving a station going out on a flight. |
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| An enclosed area directly over a passengers seat that can be used for carry on storage. |
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| Public Address. Information given to pssengers onboard the aircraft. |
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| Passenger Control Unit. Control in the armrest containing a F/A Call button, controls for lights and audio, and reading light. |
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| A meal expense. Paid from the time a crewmember leaves his/her base until he/she returns to base. plus 30 minutes. |
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| A situation expected to happen (ie an anticipated emergency landing) an amergency landing in which an emergency is expected to occur upon landing and is known prior to that. |
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| The act of boarding passengers that need to be boarded before other passengers (ie, passengers with disabilities, families with small children, etc) |
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| The time bfore the aircraft leaves the gate. |
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| The 12 month period of evaluation by the company immediately after employment. |
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Definition
| Backward movement of an aircraft when it is leaving the gate. |
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Definition
| The area in front of the terminal where the aircraft is parked. |
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| A person working the grounds operations. |
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| The status of a flight attendant who does not have an assigned schedule. A flight attendant on reserve may be used to work a trip when someone is sick, on vacation, or late for his/her assigned flight. |
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| Revenue (ticket or passengers) |
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Definition
| Tickets that are paid for, or people who pay for airline tickets. |
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| Cards located in each passenger seat explaining the location and operation of emergency equipment on the aircraft. |
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| A charter flown on a regular basis, ie daily, weekly, biweekly |
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| Stop or stops made during flight. |
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| The system used invlovling all omni flight attendants to determine their priority within the ranks of flight attendants. |
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| Someone who must wait until last to board the aircraft. They do not have a confirmed reservation and must wait for an available seat. |
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| Maintaining an altitude speration (usually 1,000 feet) between aircaft in the vicinity of an airport, waiting to land. |
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| To put articles in a safe place for takeoff and landing. |
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| Winds that aid the progress of an aircraft through the air |
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| When the aircraft is moving into position for takeoff or moving toward the gate after landing. |
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| A written account of any significant incidents occuring during flight. The report is submitted to inflight services. |
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| Trailing edge (of the wing) |
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Definition
| Tray service Unit. a tray containing all side dishes of the passenger meal. The entree is added to the tsu prior to serving. |
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| Variations in air movements causing the aircraft to move up, down, or sideways in short, jerky motions caused by weather and air currents. |
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| A situation that is not expected to happen (ie an unanticipated emergency landing is one that happens without warning.) |
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| An aircraft with two aisles. |
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Greenwich Mean Time, which standardizes the world times.
Example: 0800 in Atlanta is 1300 Zulu (actual time in Greenwich, England, UK) |
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