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Nutrition Education Unit 1
Dietetic Professionals, Communication, Interviewing & Counseling
92
Health Care
Undergraduate 3
09/14/2009

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Cards

Term
Culture
Definition
sum total of a group's learned and shared behavior. It's acquired by people living their everyday lives.
Term
Identity, Order, and Security
Definition
3 things that culture provides
Term
Food and Language
Definition
cultural traits learned first and change with the greatest reluctance
Term
5 Origins of food habits or behaviors
Definition
physiological, cultural, social, economic, environmental
Term
Perceived Susceptibility to Illness
Definition
strongest predictor for preventive health behaviors
Term
Positive cognitions
Definition
thoughts that help you
Term
Negative cognitions
Definition
thoughts that hurt you
Term
Knowledge of food
Definition
Helps only when people are motivated and willing to change
Term
Adherence
Definition
the extent to which the individual's food choices and behaviors coincide with dietary recommendations
Term
Factors associated with nonadherence
Definition
required changes in lifestyle, required effort, required skills, rapport with patients
Term
Rapport
Definition
a good relationship with client that must be established for trust, emotional/psychological issues. 
Term
Nutrition Care Process
Definition
framework for thinking and decision-making; our guide for giving quality nutrition care
Term
Nutrition Assessment
Definition
includes diet history, lab work, and/or medical history
Term
Nutrition diagnosis
Definition
Intake, clinical, behavioral-environmental
Term
nutrition intervention
Definition
nutrition education, counseling
Term
Scope of Dietetics Practice Framework
Definition
Foundation knowledge of profession, evaluation resources to gauge performance, decision aids to define one's scope of practice, and to help you see if the job is right for you (ADA)
Term
1917
Definition
USDA published the first food guide
Term
chronic diseases
Definition
major dietary concerns are related to this risk
Term
1980
Definition
the dietary guidelines for Americans were adopted
Term
When talking to a client, speak in a way that...
Definition
relieves anxiety
Term
Feedback
Definition
refers to the process of responding to messages after interpreting them oneself.
Term
Feedback is the key ingrediend that distingueshes 
Definition
One-way from Two-way conversation
Term
sender
Definition
initiates the conversation
Term
receiver
Definition
listener/interpreter
Term
Interference
Definition
term denotes the many factors inherent in the communicators and their environment that may affect the interpretation of messages
Term
Factors that may affect the interpretation of the message
Definition
unique attributes, room size, room shape, room colors, temperature, furniture, physiological state of ppl, psychological interference
Term
psychological interference
Definition
prejudices against certain people (like obese); closemindedness
Term
Supportive climate
Definition
one person speaks, the other listens, attending the message rather than to his or her own internal thoughts and feelings
Term
defensive climate
Definition
when the other person is feeling threatened, listener shuts down; becomes especially important when resolving a conflict or defusing anger
Term
Conflict
Definition
can be positive and is sometimes encouraged to act as the catalyst for change
Term
Being Descriptive rather than evaluative
Definition
be careful w/responses; don't judge the clients
Term
Being problem-oriented, not manipulative
Definition
Help them figure their own issues out instead of just telling them what to do
Term
Being provisional, not dogmatic
Definition
Options; choices are good.
Term
Being egalitarian, not superior
Definition
Ask them what they think; stay on their level and they'll be more apt to listen
Term
Being empathic rather than neutral
Definition
display a desire to know what they feel
Term
Paraphrasing
Definition
CRITICAL; often leads to additional disclosure and/or longer interaction sessions
Term
Nonverbal communication
Definition
usually most influential
Term
5 elements of nonverbal communication
Definition
facials, tone of voice, eye contact, gesture, touch
Term
Conflict management
Definition
Be consistent with responses. Use same verbal and nonverbal responses
Term
nutrition interview
Definition
an account of a person's food habits, preferences, eating behaviors, and other factors influencing food choices
Term
INTERVIEW
Definition
the guided communication process b/w 2 people w/the predetermined purpose of exchanging or obtaining specific information by questioning.
Term
Awareness of current dietary practices
Definition
purpose of the nutrition interview
Term
First step in Dietetics Professionals
Definition
nutrition interviewing: assess the patient, define goals, identify possible alternatives, develop rapport, check for appropriate/inappropriate eating habits before INTERVENTION
Term
24 hour recall
Definition
recount of all foods and beverages consumed in the previous 24 hour period
Term
Limitations for 24 hour recall
Definition
may not be a typical diet/day, seasonal variations, week(end)variations, under-reporting
Term
Usual Daily Intake
Definition
record of foods and amounts consumed in a typical day
Term
Considerations of baseline data
Definition
portion sizes, methods of food preparation, snacks, time/place, condiments
Term
food frequency checklist
Definition
increases the accuracy of the usual intake and 24 hour recall
Term
Introduction to interviews
Definition
clearly stated purpose
Term
Rapport with clients
Definition
build a relationship early on 
Term
H.I.P.P.A.
Definition
Health Insurance Portability And Accountability; privacy standards for clientelle
Term
Parts of the Interview
Definition
Opening, exploration, and Closing
Term
Opening
Definition
establish rapport; introduction
Term
Exploration
Definition
all the information collected in the interview
Term
Closing
Definition
Planning for follow-ups; goodbyes
Term
Open ended questions
Definition
offer more info; less threatening; unneeded info; time-consuming
Term
Close-ended questions
Definition
interviewer has good control; may not get all info; need to ask more questions
Term
Primary questions
Definition
provide new topics
Term
Secondary questions
Definition
questions that follow primary ones; explore the primary topics
Term
Leading question
Definition
direct client to answer in a certain way
Term
Neutral question
Definition
non-threatening way to ask a question
Term
Understanding response
Definition
not only focused on the content but also on the feelings and attitudes of client
Term
Evaluative response
Definition
make a judgment about someone's statement; usually gives advice not information
Term
Hostile response
Definition
YELLING!!!!!
Term
Reassuring response
Definition
be careful! Can be bad when telling them not to worry about something
Term
Probing response
Definition
used to clarify something; to find out more detailed response or discover the truth
Term
Confrontation
Definition
when you've gotten to know someone (rapport), one must point out the inconsistencies in an interview or the client's responses
Term
Counseling
Definition
process that assists people in learning about themselves, their environment, and methods of handling their roles and relationships
Term
Non-directive counseling
Definition
client-centered counseling developed by Carl Rogers
Term
Carl Rogers
Definition
developed theory of non-directive counseling
Term
Acceptance
Definition
realizing that clients are individuals and are accepted with their faults and baggage
Term
Congruence
Definition
Verbal and nonverbal communication are in sync- unified, integrated; no contradictions b/w what they are and what they say
Term
Understanding
Definition
knowing a client's world as if it was their own
Term
ability to communicate
Definition
to make client feel secure and not threatened
Term
How professional should be perceived
Definition
dependable, trustworthy and consistent
Term
Motivational Interviewing
Definition
an approach for increasing a client's readiness to change
Term
process of motivational interviewing
Definition
works well with people reluctant to change; responsibility for change lies with the client; the counselor shows a sense of purpose and direction when interviewing
Term
5 General Principles of motivational interviewing
Definition

empathy

develop discrepancy

avoid argumentation

roll with resistance

support self-efficacy

Term
empathy
Definition
suggests acceptance; establishing rapport and desiring to feel the way the client feels
Term
developing discrepancies
Definition

evaluating where the client is and where they want to be; able to see the discrepancy when their behavior and goals don't coincide

ex: benefits and costs of change

Term
avoid argumentation
Definition
can speak about pro's and con's of change, but do not use accusing phrases
Term
roll with resistance
Definition

acknowledging that resistance to change is normal;

Give new information to consider but not solutions

Term
Support self-efficacy
Definition

KEY! 

give examples of people who have been successful and ask them if they know anyone. Makins sure they determine that they can do this

Term
Brief intervention strategy
Definition
2nd type of counseling for quick one-time visits
Term
F.R.A.M.E.S.
Definition

Feedback

Responsibility

Advice

Menu

Empathy

Self-Efficacy

Term
Feedback
Definition
getting relevant health information; diet history
Term
responsibility
Definition
tell them that they are responsible for their success or failure
Term
Advice
Definition
give them more because you don't have time
Term
Menu
Definition
Give them a variety of alternatives
Term
Self-Efficacy
Definition
Reinforce positive thoughts
Term
Directive Counseling
Definition
when client is unaware of a problem; used more in a workplace; staff/clients are more likely to act defensively; stick with the facts
Term
4 stages of counseling
Definition

involving

exploring

resolving

concluding

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