Term
| why is parity used with RAM |
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Definition
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Term
| which type of RAM does NOT need to be refreshed? |
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Definition
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Term
| which diagnostic feature is used for ata hard drives? |
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Definition
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Term
| what is the geometry of a hard drive |
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Definition
the memory of sectors|the number of read/write heads|the number of cylinders
CHS
cylinders
heads
sectors |
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Term
| where do a computer's initial boot intructions come from |
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Definition
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Term
| what is erasing and rewriting the BIOS called? |
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Definition
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Term
| Why would you need to update the BIOS |
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Definition
| You may need a bios update to support larger memories, new CPU's, or larger hard drives. |
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Term
| what is the mac OS X web browser called |
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Definition
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Term
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Definition
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Term
| what is the graphical file manager used by windows called? |
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Definition
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Term
| where can you find the applications that are open in windows? |
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Definition
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Term
| what must you do to a disk partition before it can be booted? |
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Definition
| make the partition active |
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Term
| which file types can be executed from the windows command prompt? |
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Definition
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Term
| how many characters can a long file name contain in windows? |
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Definition
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Term
| to check a drive for errors, which file utility should you use? |
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Definition
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Term
| what is authenticating users based on their physical features called? |
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Definition
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Term
| how do you protect yourself against viruses and malware? |
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Definition
| antivirus and malware protection software with updating and scanning |
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Term
| what is disk scrubbing or disk wiping? |
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Definition
| makes the hard drive secure that deleted files are cannot be recovered |
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Term
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Definition
| fraudulent attempt, usually made through email, to steal your personal information. social engineering |
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Term
| what is an antistatic wrist strap used for? |
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Definition
| to protect against electrostatic discharges |
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Term
| what is the six steps of troubleshooting process? |
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Definition
1.Identify the problem
2.establish a theory of probably cause
3.test the theory
4.establish a plan of action
5.verify full system functionality
6.document findings |
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Term
| which windows utility allows you to view the log file? |
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Definition
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Term
| if a PC doesn't turn on when the power button is pushed, what would you do first? |
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Definition
| make sure that the power button on the power supply is not off |
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Term
| what is the last known good configuration? |
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Definition
| its the last time the computer was booted correctly |
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Term
| how do you access the advanced boot options menu? |
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Definition
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Term
| which locations can be accessed by using the recovery console? |
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Definition
-The root folder
-The %SystemRoot% folder and the subfolders of the Windows installation that you are currently logged on to.
-The Cmdcons folder.
-Removable media drives such as CD-ROM or DVD-ROM drives. |
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Term
| which utility would you use to troubleshoot a device driver? |
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Definition
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Term
| what happens just after the blue screen error appears? |
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Definition
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Term
| why might an application fail during installation? |
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Definition
| driver incompatibility or wrong file type or not enough disk space. |
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Term
| what does a universal naming convention path look like? |
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Definition
| UNC names consist of three parts - a server name, a share name, and an optional file path. These three elements are combined using backslashes as follows: \\server\share\file_path |
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Term
| what type of connection does a modem use? |
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Definition
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Term
| what are pri and bri examples of? |
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Definition
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Term
| which type of connection provides the same upload and download bandwidth? |
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Definition
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Term
| what type of cable is used by a broadband network connection? |
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Definition
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Term
| by definition how many computers does a LAN provide access to? |
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Definition
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Term
| which TCP/IP protocol is used by web browsers? |
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Definition
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Term
| What is DNS? what does it do? |
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Definition
| It is the Domain Name System. It converts website names to IP addresses |
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Term
| which protocol is used to download email? |
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Definition
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Term
| why might you choose fiber optic over other types of cabling? |
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Definition
| Speed, immune to electrical interference |
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Term
| which type of RAM discussed in class ins't frequently used today? |
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Definition
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