Shared Flashcard Set

Details

Non Therapeutic
Communication Techniques
16
Nursing
Undergraduate 1
09/02/2013

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Cards

Term
False Reassurance
Definition
I wouldn't worry about...
Everything will be all right.
You're coming along fine.
Term
Giving Approval
Definition
That's good.
I'm glad that you...
Term
Rejecting
Definition
Let's not discuss...
I don't want to hear about...
Term
Disapproving
Definition
That's bad.
I'd rather you wouldn't...
Term
Agreeing
Definition
That's right.
I agree.
Term
Disagreeing
Definition
That's wrong.
I definitely disagree with...
I don't believe that.
Term
Offering Advice
Definition
I think that you should...
Why don't you...?
If I was you...
Term
Probing
Definition
Now tell me about...
Tell me your life history.
Term
Challenging
Definition
But how can you be President of the United States?
If you're dead, why is your heart beating?
Term
Defending
Definition
This hospital has a fine reputation.
No one here would lie to you.
But Dr. B. is a very able psychiatrist.
Term
Asking Why Questions
Definition
Why do you think that?
Why do you feel this way?
Why did you do that?
Term
Belittling Feelings Expressed
Definition
Patient: I have nothing to live for...
I wish I was dead.
Nurse: Everybody gets down in the dumps; or, I've felt that way sometimes.
Term
Make Stereotyped Comments
Definition
Nice weather we're having.
I'm fine, and how are you?
It's for your own good.
Keep your chin up.
Just listen to your doctor and take part in activities--you'll be home in no time.
Term
Interpreting
Definition
What you really mean is....
Unconsciously you're saying ....
Term
Changing the Subject
Definition
Patient: I'd like to die.
Nurse: Did you have visitors this weekend?
Term
Asking closed questions
Definition
Are you feeling better today?
Are my questions bothering you?
Do you have time to talk?
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