Shared Flashcard Set

Details

NCMA Bk1-4
Book 1, Chapter 4
25
Business
Professional
06/24/2008

Additional Business Flashcards

 


 

Cards

Term

 

 

Formalization

Definition

 

Written documantation used to direct and control employees.

 

Ex.:  policies & procedures, rule books, job descriptions, FAR

Term

 

 

Team Based

(departmentization)

Definition

 

Group of Employees from various functional dept. to met to resolve mutual problems.

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***      ***       ***

Term

 

 

Authority

Definition

 

 

formal and legitimate right to manage and make decisions.

Term

 

 

Responsibility

Definition

 

 

duty or activity on employee has been assigned.

Term

 

 

Delegation

Definition

 

 

Process to transfer authority and responsibility to positions below them.

Term

 

 

Geographic Based Divisions

Definition

Adv. - fast response in an unstable env., posters concern for custom needs, excel. coordination in formed group.

 

Dis. - duplication of resources, less tech specialization, poor coordination among divisions, less top management control, competition for coorperate resources.

Term

 

 

Span of management

Definition

 

number of empoyees reporting to a supervisor, called

 

"span of control"

Term

 

centralization & decentralization

Definition

 

centralization - decision authority near top organizational levels

 

decentralization - decision authorty near lower organizational levels

Term

 

 

Departmentization

Definition

 

The way individuals are grouped in an organization.

 

1) vertical functional

2) divisional

3) Matrix

4) Team Based

5) Network - Virtual

Term

 

 Matrix

(departmentization)

Definition

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______|______

*       *        *

           **_______|_____|_____|

           **_______|_____|_____|

 

uses both functional & divisional chain of command.

adv.- more eff. use of resources, flexible in changing environment, dev. of general and mgt. skills, interdisciplinary corporate expertise available to all, enlarged tasks for employees.

Dis.- dual chain of command, conflict with both sides.

Term

 

 Vertical Functional Approach

(departmentization)

Definition

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_____|_____

*       *      *

*       *      *

*       *      *

Adv.-grouping employees in common tasks permits economics of scale and efficient resource use. chain of command converges at top, allows centralized decision making.

Dis.- barriers that exist across departments.

Term

 

Network

(departmentization)

Definition

*\     /*

*

*_/   \_*

disaggregates major functions to seporate companies that are broken by a small headquarters org.

Adv.-same adv of functional structure, reduced barriers among dept., less response time, quicker decision, reduced overhead.

Dis.-dual loyalties & conflict, time & resources spent on meetings, unplanned decentralization.

 

Term

 

Divisional Approach

(departmentization)

Definition

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_______|_______

*                        *

_____|_____        _____|_____

*       *       *       *       *       *

departments are grouped based on similar org. output.

Adv.- efficient use of resources, in depth skill specialization, career progress in functional group, excellent coordination with function.

Dis.-poor communication between functions, slow response to external change, decisions not centralized causing delays.

Term

 

Organizational Structure

Definition

 

The framework in which the organization defines how tasks are divided, resources are deployed and departments are coordinated.

Term

 

Work Sepcialization

Definition

 

The degree to which organizational tasks are subdivided into individual jobs; also called division of labor.

Term

 

Chain of Command

Definition

 

An unbroken line of authority that links all individual s in the organization and specifies who reports to whom.

Term

 

Accountability

Definition

 

the fact that the people with authority and responsibility are subject to reporting and justifying task outcomes to those above them in the chain of command.

Term

 

Line Authority

Definition

 

A form of authority in which individuals in management positions have the formal power to direct and control immediate subordinates.

Term

 

Staff Authority

Definition

 

A form of authority granted to staff specialists in the area os expertise

Term

 

Tall Structure

Flat Structure

Definition

 

Tall - management structure that has an overall narrow span of management and has a reletavely large number of heirarchical levels.

Flat - management structure charaterized by an overall broad span of control and relatively few heirarchical levels.

Term

 

Functional Structure

Definition

 

The grouping of positions into departments based on similar skills, expertise, and resource use.

Term

 

Divisional Structure

Definition

 

An organizational stucture in which departments are grouped based on similar organizational outputs.

Term

 

Team based structure

Definition

 

Management structure in which the entire organization is made up of teams that coordinate their work and work directely with customers to accomplish the organization's goals

Term

 

Network Structure

Definition

 

Organizational structure that disaggregates major functions to separate companies that are brokered by a small HQ organization.

Term

 

Modular Approach

(networking)

Definition

 

Manufacturing company uses outside suppliers to provide entire chunks of product, which are then asembled into a final product by a handful of workers.

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