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MSDS Management
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117
Environmental Studies
Professional
04/17/2010

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Term
How long has MSDSonline been in business?
Definition
Since 1996
Term
How many customers does MSDOnline have?
Definition
over 7,000
Term
OSHA?
Definition
Occupations Safety and Health Adminstration
Term
What federal agency does OSHA belong to?
Definition
Department of Labor
Term
What is the hazard communication standard that mandates MSDS management?
Definition
29 CFR 1910.1200
Term
When would an employee need access to an MSDS?
Definition
Before handling, shipping or storing the product
Term
What are the requirements of an electronic MSDS management system?
Definition

Employees must be able to print an MSDS
Have an msds for every hazardous chemical

MSDSs must be readily accessible

Employees must be trained on how to get the MSDS

Back up must be in place

Term
What is WHMIS?
Definition
Workplace Hazardous Material Information System
Term
What does JCAHO stand for?
Definition
Joint Commission Accreditations Healthcare Organization
Term
What industry does JCAHO oversee?
Definition
HealthCare
Term
What does GPO stand for?
Definition
Group Purchasing Organization
Term
What GPOs do we work with?
Definition
Amerinet, Consorta, Premier, Novation
Term
What does NFPA stand for?
Definition
National Fire Protection Association
Term
What is the purpose of a CAS#?
Definition
Unique Identifier System of pure chemicals
Term
What does HMIS stand for?
Definition
Hazardous Materials Information System
Term
What does CAS# stand for?
Definition
Chemical Abstract Service Number
Term
What does SARA stand for?
Definition
Superfund Amendments and Reauthorization Act
Term
What is the SARA list?
Definition

The EPA has a list of several thousand SARA reportable chemicals. Any company that meets or exceed the allowed thresholds of these chemicals must report them to the EPA; and in some cases to the state and local governments like fire departments on an annual basis. 

 

 

 

 

Term
Why are the SARA reporting regulations in place?
Definition
To inform the public, companies and government agencies of toxic and hazardous chemicals/materials. Also: to make sure companies know what chemicals they are handling, encourage them to get rid of their nasty chemicals using safer and environmentally friendly substitutes and to inform the federal, state, and local governments what nasty chemicals they are using.
Term
How can we help with SARA reporting?
Definition
Our customers must index all of their MSDSs CAS#s ($1 per MSDS). After this is completed they can then run a report which will compare the CAS#s of the SARA reportable chemicals against the SARA list. 
Term
What does TRI stand for?
Definition
Toxic Release Inventory
Term
What is a TRI report?
Definition
Informs the public and government about the routine release of toxic chemicals into the environment. 
Term
Do all workplaces have to follow OSHA HAZCOM regs?
Definition
Yes, all workplaces that store or handle hazardous chemicals have to comply with either the Federal OSHA standards or their own State OSHA standards which must be at least as tough as the Federal Standards.
Term
How often and when does a company have to do SARA reporting?
Definition
Annually in March.
Term
What is Prop 65?
Definition
California has a state requirement for reporting carcinogenic and extremely hazardous chemicals to the State of California EPA. This requirement is somewhat similar to the Federal SARA reporting requirements.
Term
What is a DOT hazard class?
Definition
A transportation system put in place by the U.S. department of Transportation. There are over 15 pre-populated Hazard Classes in the MSDSonline system. 
Term
What does Tier II inventory Data refer to? What does this information support?
Definition
Found in Manage your MSDSs module at the Storage Location Level. This support most but not all of the data that is required for regulatory reports commonly required by our users. Allows a user to do inverntory tracking for the chemicals they have on site. include Storage Data, Container Size, Annual average Usage etc.
Term
NOW PRODUCT INFORMATION
Definition
BEGIN
Term
How many documents does MSDSonline have in its database?
Definition
Over 3.5 million
Term
How many manufacturers do we represent in our database?
Definition
Over 32,000
Term
How many visitors come to our site each month?
Definition
Over 60,000
Term
How many docs do we add each week?
Definition
Around 10,000
Term
Why does the employer need to build an eBinder?
Definition
It is important to have a site-specific collection of MSDSs so that MSDSs are readily available.
Term
Explain the AutoUpdate process.
Definition
If we identify a document in our master database that is more current that the document you have in your eBinder, we'll push this document to you.
Term
What six fields does MSDSonline automatically index?
Definition
Product Name, Manufacturer, Revision date, CAS#, Supplier name, Supplier code.
Term
Name three additional fields that can be indexed on the Adminstrative Homepage.
Definition
HMIS, NFPA, PPE etc.
Term
What is a DOD document? Why do we have them in our database?
Definition
Department of Defense/ 1. Better than nothing 2. Military issued documents in standard format which we made available to our military clients.
Term
Can I index my company's internal product code?
Definition
Yes, there is a custom field for this.
Term
Why are manufacturer original documents better than re-authored ones?
Definition
Because it places all liability on the manufacturer and none on the party that reauthors the MSDS.
Term
What function does the MSDSonline Desktop application serve?
Definition
It serves as a back-up
Term
What is MSDSonline's update procedure for reviewing the database?
Definition
At least every three years MSDSonline with have combed through the entire database.
Term
How does MSDSonline get updated documents?
Definition
Manufacturers submit updates. Our Compliance Service team contacts the manufacturers. Through requests and uploads.
Term
Do you guarantee you will get a requested MSDS for me?
Definition
MSDSonline will do everything within its power, but we will not re-author a document.
Term
How many requests do I get with a GM Account? How much more is it for additional requests?
Definition
25, $200 per bundle of 50 requests.
Term
How many uploads do I get with a GM Account?
Definition
100, $200 for bundles of 100
Term
What are the options for archiving a document?
Definition
Either the customer can manually archive or have MSDSonline automatically archive the document.
Term
Does the MSDSonline database contain any scanned MSDSs?
Definition
Yes, MSDSonline prefers clean electronic copies but will provide the scan if it's the only option available.
Term
What is the main back-up for the GM?
Definition
Paper
Term
If I want to backup my database on a cd, how much does that cost?
Definition
$999 a year
Term
If I want to backup my database onto a computer how much does that cost?
Definition
$250 per year.
Term
What is the info button?
Definition
The blue icon with the 'I' in the middle. Typically indicates that more information for a selected MSDS is available when user clicks on the icon.
Term
What is the Approval manager?
Definition
A feature in the GM/HQ allowing the admin to apply business rules around MSDSs in the eBinder. Specifically the Admin can apply a sate to each MSDS indication whether that product is approved for use within the company or not.
Term
What are the three states within the approval manager?
Definition
Approved, Pending, and Not Approved
Term
What is a custom delivered print job?
Definition
The user can send a print job order form to MSDSonline for a quote on a print job.
Term
What is autocopy?
Definition
the admin can choose to copy information from an older MSDS to an AUTO update when it's added to the eBinder.
Term
What is a Document ID Number?
Definition
Number assigned to an MSDS by MSDSonline for internal reasons.
Term
What are the three sub-levels under locations?
Definition
Divisions, Facilities, Storage Locations
Term
What is the purpose of the history tab in the GM account? 
Definition
History displays various events associated with a selected MSDS. There are four primary History event types: Added, Edited, Opened/Viewed, Printed.
Term
What does the term 'module' refer to?
Definition
Term to describe the various elements with GM and HQ that contain features, links, or content is small boxes, mostly displayed in the left-hand navigation pane. Modules are also displayed at the administrative homepage. THe admin can determine which modules are visible to its users.
Term
What is the HQ Account?
Definition
MSDSonline's electronic deloyment tool.
Term
Where does the HQ Account reside?
Definition
Most companies choose to have a link or icon reside on their intranet. The link takes the employee to the search page which is either hosted on MSdsonline's servers or the Client's server.
Term
Can employees print MSDSs from the HQAccount?
Definition
YES
Term
What is the purpose of the summary sheet?
Definition
Highlights information from the MSDS.
Term
What six fields does MSDSonline automatically index that will show up on these summary sheets?
Definition
Product name, Manufacturer name, CAS#, Revision date, Supplier name, Supplier code.
Term
Can I turn off the summary sheet? Can I just turn off certain links within the summary sheet?
Definition
Yes, the summary sheet is completely customizable.
Term
Can my employees print an inventory list of the MSDSs from the HQ Account?
Definition
Yes.
Term
Does the information automatically appear on the label? What info appears?
Definition
The four fields MSDSonline automatically indexes will appear, along with any additional information indexed by the administrator.
Term
How many different size labels do we offer?
Definition
3.
Term
Can I customize the label?
Definition
Yes.
Term
What is the safety center for?
Definition
The safety center focuses on more than just MSDSs. this space allows the user to post additional safety related information.
Term
What areas make up the safety center?
Definition
Safety calendar, References, Resources, Safety Blog.
Term
Can I turn the safety center link off?
Definition
Yes
Term
What languages are available?
Definition
French, Spanish, English
Term
Can we provide our HQ Account with any other languages?
Definition
Yes for an additional fee.
Term
Can employees add and upload MSDSs to the eBinder?
Definition
The administrator will oversee this process and determine the depth that employee can use the account.
Term
How many reqests do I get with the HQ?
Definition
50
Term
HOw long does it take to implement the HQ?
Definition
2 to 3 days but can be done within hours if need be. 
Term
How much does pricing go up if only signing a one-year deal?
Definition
20% increase
Term
If the customer chooses to host the system, how much does this cost?
Definition
$500
Term
Can the employee search MSDSonline's database and add a document to their eBinder?
Definition
Yes, with permission and/or approval from the Administrator.
Term
How many back up disks can I create?
Definition
As many as you would like.
Term
Are the disks in searchable format?
Definition
Yes.
Term
Who can burn back-up disks?
Definition
The main admin or site admins with the main admin's approval.
Term
What is a batch upload?
Definition
Allows the user to upload multiple files at one time. MSDSonline also indexes the standard four fields. 
Term
What is a File Attachment? 
Definition
Allows users to upload relevant information to associate a specific PDF with a particular MSDS.
Term
What is the MSDSonline Employee Add ID Box?
Definition
Pop up box displayed after a user conducts a search of the MSDSonline database. The administrator is the notified of who wants to add what document and why. 
Term
What is the User Invite feature?
Definition
Allows the administrator to deliver a pre-written but editable email invite to users which helps with the distributions and communication of the HQ link.
Term

NOW OUR SOW PRODUCTS....

 

First Fax-Back

Definition
Term
What is the purpose of the Fax-Back service?
Definition
Serves as a back-up to the online service. Another way to deploy MSDSs.
Term
When is the Fax-back service available?
Definition
24/7
Term
Does MSDSonline sell the fax-back w.o an HQ Account?
Definition
Yes, for $500
Term
Does MSDSonline deal with Chemical spills?
Definition
Yes, MSDSonline has doctors and toxicologist on site to deal with Emergency Response.
Term
Does MSDSonline deal with Transportation Spills?
Definition
Negative.....And onto Compliance Services
Term
What is compliance service?
Definition
Consists of MSDSonline building the customer's eBinder.
Term
What 4 options does MSDSonline offer for building a customer's database?
Definition
eBinder Valet $5/MSDS, Scanning and Indexing($2/MSDS), Data Conversion (PDF, Sperk)$750 one-time, Verification Services $3)
Term
What are update/verification services?
Definition
MSDSonline will go through any portion of our customer's ebinder during their 3-year term to assure their docs are up-to-date
Term
What type of additional indexing can MSDSonline do?
Definition
PpE, NFPA, Location, Internal Product Code, Additional fields are $1 per line item .50$ per ingredient.
Term
Can MSDSonline get MSDSs in other languages?
Definition
Yes, if the manufacturer provides the MSDS in the language.
Term
On to Online Training...........
Definition
Term
How many courses does Basic and LMS training offer?
Definition
70 Different courses.
Term
How many topics does STK offer?
Definition
90 
Term
When can the employees take a basic or LMS course?
Definition
At the employee's leisure
Term
Can the customer customize an LMS course?
Definition
Yes, for an additional fee.
Term
What is the STK?
Definition
One-stop-shop for safety. It is an administrative tool, a one person license that deals with safety and compliance. (PPT presentations, regulatory analysis)
Term
How much is the STK?
Definition
$795
Term
What is Incident Management?
Definition
An easy to use, web based system designed to help to centralize the precess of recording, tracking and reporting workplace injuries, illnesses and incidents in order to streamline compliance with OSHA 29CFR 1904 requirements.
Term
What is the Code of Federal Regulations regarding incident management?
Definition
29CFR 1904
Term
What type of company is Incident Management best for?
Definition
Mid to large size companies/locations
Term
Who hosts MSDSonline website?
Definition
Qwest Communications International, Chicago IL
Term
What is the uptime of our website 
Definition
99.9%
Term
What format are the MSDSs in?
Definition
PDF
Term
What backup does MSDSonline have in place for its Server?
Definition
We employ multiple servers running in Windows 2000 operating environment to control its front end domain routing as well as multiple servers to host the MSDSonline data repository and web site. MSDSonline utilizes a load balancer to further guarantee maximum uptime and performance from its website.
Term
What type of security does MSDSonline have in place?
Definition
Security is maintained via multiple levels or password and permission based access. The site is monitored 24/7 via technology which checks current status of all servers, including monitoring for connections, CPU, disk space, event log, processes check, and services check. We are notified immediately if there are any interruptions. Full and incremental tape backups occur every 24 hours. Disaster Recovery plans exists between MSDSonline and its hosting partner.
Term
What are the basic requirements for the HQ Account?
Definition
Internet Explorer, Adobe, VGA Resolution 1024x768
Term
How many MSDSs can fit on a CD?
Definition
1000 at 1000MB
Term
What two types of databases does MSDS support?
Definition
Sequel and Access
Term
What type of Web Browser will MSDSonline system work?
Definition
IE 6.0 or higher, Firefox 2.0 or higher, Netscape 8.1, Opera 9.02 and higher, Safari Max 2.0.2 and Linux
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