Term
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Definition
| focuses on developing universal principles for use in various management situations |
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Term
| Human Resource Approaches |
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Definition
| focus on human needs, the work group, and the role of social factors in the workplace |
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Term
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Definition
| focus on the systems view of organizations and contingency thinking in a dynamic and complex environment |
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Term
| 3 Branches to Classical Approach |
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Definition
- scientific management
- administrative principles
- bureaucratic organization
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Term
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Definition
| involves a job science that includes careful selection and training of workers, and proper supervisory support |
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Term
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Definition
| the science of reducing a task to its basic physical motions |
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Term
Administrative Principle:
Five Rules of Management |
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Definition
- Foresight
- Organization
- Command
- Coordination
- Control
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Term
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Definition
| a rational and efficient form of organization founded on logic, order, and legitimate authority |
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Term
| Characteristics of Bureaucratic Organization |
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Definition
- Clear division of labor
- clear hierarchy of authority
- Formal rules and procedures
- Impersonality
- Careers based on merit
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Term
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Definition
| the tendency of people singled out for special attention to perform as expected |
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Term
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Definition
| suggests that managers using good human relations will achieve productivity |
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Term
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Definition
| the study of individuals and groups in organizations |
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Term
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Definition
| Assumes that people dislike work, lack ambition, are irresponsible and resistant to change, and prefer to be led |
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Term
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Definition
| assumes that people are willing to work, accept responsibility, and are capable of self-direction and creativity |
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Term
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Definition
| occurs when a person acts in ways in order to confirm another's expectations |
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