Shared Flashcard Set

Details

Module - Hisorical Foundations of Management
Core Concepts of Management, John R. Schermerhorn for SFSU 2011
15
Management
Undergraduate 3
02/24/2011

Additional Management Flashcards

 


 

Cards

Term
Classical Approach
Definition
focuses on developing universal principles for use in various management situations
Term
Human Resource Approaches
Definition
focus on human needs, the work group, and the role of social factors in the workplace
Term
Modern Approaches
Definition
focus on the systems view of organizations and contingency thinking in a dynamic and complex environment
Term
3 Branches to Classical Approach
Definition

  1. scientific management
  2. administrative principles
  3. bureaucratic organization

Term
Scientific Management
Definition
involves a job science that includes careful selection and training of workers, and proper supervisory support
Term
Motion Study
Definition
the science of reducing a task to its basic physical motions
Term

Administrative Principle:

Five Rules of Management

Definition

  1. Foresight
  2. Organization
  3. Command
  4. Coordination
  5. Control

Term
Bureaucracy
Definition
a rational and efficient form of organization founded on logic, order, and legitimate authority
Term
Characteristics of Bureaucratic Organization
Definition

  • Clear division of labor
  • clear hierarchy of authority
  • Formal rules and procedures
  • Impersonality
  • Careers based on merit

Term
Hawthorne Effect
Definition
the tendency of people singled out for special attention to perform as expected
Term
Human Relations Movement
Definition
suggests that managers using good human relations will achieve productivity
Term
Organizational Behavior
Definition
the study of individuals and groups in organizations
Term
Theory X
Definition
Assumes that people dislike work, lack ambition, are irresponsible and resistant to change, and prefer to be led
Term
Theory Y
Definition
assumes that people are willing to work, accept responsibility, and are capable of self-direction and creativity
Term
Self-Fulfilling Prophecy
Definition
occurs when a person acts in ways in order to confirm another's expectations
Supporting users have an ad free experience!