Term
| What controls almost all functions on a computer? |
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Definition
| the operating system (OS) |
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Term
| What are the roles of an operating system? |
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Definition
control hardware access
manage files and folders
provide user interface
manage applications |
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Term
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Definition
| a small program written by the hardware manufacturer and supplied with the hardware component |
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Term
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Definition
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Term
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Definition
| the process of assigning system resources and installing drivers can be performed |
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Term
| What is contained in the registry? |
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Definition
| applications, users, hardware, network settings, and file types |
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Term
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Definition
| a block of related data that is given a single name and treated as a single unit |
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Term
| What is the difference between a directory and a subdirectory? |
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Definition
directory - folders in Windows OS
subdirectory - subfolders |
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Term
| What are the two types of user interfaces? |
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Definition
Command Line Interface (CLI)
Graphical User Interface (GUI) |
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Term
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Definition
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Term
| What is API (Application Programming Interface)? |
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Definition
| a set of guidelines used by programmers to ensure that the application they are developed is compatible with an operating system |
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Term
| What are two examples of APIs? |
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Definition
Open Graphics Library (OpenGL)
DirectX |
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Term
| What is meant by multi-user? |
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Definition
| two or more users can work with programs and share peripheral devices |
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Term
| if the computer is capable of opertaing multiple applications at the same time it is called? |
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Definition
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Term
| What is multi-processing? |
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Definition
| the computer can have two or more CPUs that programs share |
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Term
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Definition
| a program can be broken into smaller parts that can be loaded as needed by the OS |
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Term
| What is referred to as mode of operation? |
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Definition
| the capability of the CPU and the operating environment |
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Term
| What does the mode of operation determine? |
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Definition
| how the CPU manages applications and memory |
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Term
| What are the four common modes of operation? |
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Definition
real mode
protected mode
virtual real mode
compatible mode |
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Term
| What memory type has logical memory allocation of 0 to 640 KB? |
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Definition
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Term
| What is the logical memory allocation of extended memory? |
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Definition
| 1 MB to the maximum amount of RAM installed |
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Term
| How many programs can a CPU operate in real mode? |
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Definition
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Term
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Definition
| hard disk space that is used to emulate RAM |
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Term
| What size operating system is used by protected mode? |
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Definition
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Term
| What happens when a CPU operates in virtual read mode? |
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Definition
| allows a real mode application to run within a protected mode operating system |
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Term
| What does compatibility mode do? |
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Definition
| creates the environmetn of an earlier OS for applications that are not compatible with the current OS |
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Term
| What happens if you override the User Account Control? |
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Definition
| allows an application to be run even if the used does not have the required administrative privileges |
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Term
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Definition
| provides command line help |
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Term
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Definition
| displays the contents of a directory |
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Term
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Definition
| changes the attributes of a file to indicate a read-only, archive, system, or hidden file |
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Term
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Definition
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Term
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Definition
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Term
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Definition
| copies files and subdirectories |
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Term
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Definition
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Term
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Definition
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Term
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Definition
| changes to a specified directory |
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Term
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Definition
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Term
| What are the three main differences between a 32-bit and 64-bit operating system? |
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Definition
32-bit: 4 GB of RAM
64-bit: 128 GB of RAM, enhanced performance, additional security system |
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Term
What is Kernel Patch protection?
*QUESTION ON TEST* |
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Definition
| third party drivers cannot modify the kernel |
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Term
| What does mandatory driver signing do? |
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Definition
| unsigned drivers cannot be used |
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Term
| What are the two common architectures used by CPUs to process data? |
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Definition
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Term
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Definition
| storage areas used by the CPU when performaing calculations |
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Term
| What determines the type of operating system selected? |
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Definition
| customer's requirements for the computer |
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Term
| What are the two types of operating systems? |
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Definition
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Term
| What are the characteristics of a desktop operating system? |
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Definition
supports a single user
runs single-user applications
shares files and folders on a small network with limited security |
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Term
| What are the three groups of the most commonly used desktop operating systems? |
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Definition
Microsoft Windows
Apple Mac OS
Unix/Linux |
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Term
Which operating system is the oldest?
Microsoft Windows
Apple Mac OS
Unix/Linux |
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Definition
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Term
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Definition
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Term
| What is meant by open source? |
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Definition
| allow source code to be distributed and changed by anyone as a free download or from developers at a much lower cost than other OS's |
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Term
| what are the characteristics of a network OS? |
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Definition
supports multiple users
runs multi-user applications
is robust and redundant |
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Term
| What are the most common network OS? |
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Definition
Microsoft Windows
Novell Netware
Linux
Unix |
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Term
| What is the central database that is used to manage nework resources in Windows? |
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Definition
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Term
| What determines which operating systems are compatible? |
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Definition
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Term
| What must you do before making an OS recommendation? |
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Definition
| investigate the types of applications that your customer will be using |
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Term
*KNOW THE MINIMUM HARDWARE REQUIREMENTS FOR THE WINDOWS OPERATING SYSTEMS*
5.3.2 on the Cisco website |
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Definition
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Term
| What is a hardware compatibility list (HCL)? |
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Definition
| provides a detailed inventory of hardware that has been tested and is known to work with the OS |
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Term
| Where might you find a HCL? |
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Definition
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Term
| What is the installation and initail booting of the operating system called? |
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Definition
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Term
| What is the most common installation method for an operating system? |
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Definition
| with the use of CDs and DVDS |
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Term
| What happens when you partition a hard drive? |
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Definition
| it is logically divided into one or more areas |
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Term
| What is the primary partition? |
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Definition
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Term
| How many partitions can you have on a hard drive? |
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Definition
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Term
| What is the active partition? |
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Definition
| used by the OS to boot the computer |
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Term
| How many extended partitions can you have on a hard drive? |
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Definition
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Term
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Definition
| a section of an extended partition that can be used to sperate information for administrative purposes |
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Term
| Why do you format a drive? |
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Definition
| prepares a file system in a partition for files to be stored |
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Term
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Definition
| contains a fixed number of bytes, generally 512 |
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Term
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Definition
file allocation unit
smallest unit of space used for storing data
has one or more sectors |
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Term
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Definition
| one complete circle of data |
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Term
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Definition
| a stack of tracks lines up one on top of another to form a cylinder shape |
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Term
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Definition
| a letter assigned to a physical or logical drive |
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Term
| What is the first phase of the installation process? |
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Definition
| partitioning and formatting the hard drive |
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Term
| What does the file system provide? |
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Definition
| directory structure that organizes the user's OS, application, configuration, and data files |
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Term
| What are the two file systems used by Windows XP? |
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Definition
File Allocation Table (FAT32)
New Technology File System (NTFS) |
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Term
| What two instalation options does the Windows XP install wizard give you? |
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Definition
| typical (default) setting or custom setting |
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Term
| What are the three options you get when Windows XP installation starts? |
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Definition
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Term
| What is the Recovery Console? |
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Definition
| a troublshooting tool used to create format partitions and repair the boot sector or Master Boot Record |
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Term
| What key do you press to quit setup without installing Windows XP? |
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Definition
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Term
| What is a clean installation? |
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Definition
| used when no existing installation is found |
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Term
| What does a repair installation do? |
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Definition
| fixes the current installation using the original files from the Windows XP installation disc |
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Term
| What are the three options you get with teh Windows Vista installation disk? |
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Definition
Ungrade
Custom (Advanced)
Quit |
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Term
| If no Windows Vista installations are found, which option is disabled? |
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Definition
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Term
| What is the default administrator account named? |
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Definition
|
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Term
| How does the user account differ from the computer administrator? |
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Definition
| can be created at any time |
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Term
| Why should you register your copy of Windows XP? |
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Definition
| enables you to download patches and service |
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Term
| How do you access Windows Update in Windows Vista? |
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Definition
| Start > All Programs > Windows Update |
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Term
| What can you use to locate problems and to install the correct or updated drivers? |
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Definition
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Term
| What does a yellow exclamation mark represent? |
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Definition
| error or problem with device |
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Term
| What does a red X represent? |
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Definition
|
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Term
| how do you enable a device? |
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Definition
| right click the disabled device and select Enable |
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Term
| What tool can be used to install and configure the same OS on multiple computers? |
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Definition
| Microsoft System Preparation |
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Term
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Definition
| creates an image of a hard drive in a computer |
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Term
| What is a master installation? |
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Definition
| OS, software applications, and comfiguration setting that will be used by the other computer in the organization |
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Term
| Where are the Windows XP installation files found? |
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Definition
| the 1386 folder from the installation disc |
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Term
| What is the name of the Windows setup program? |
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Definition
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Term
| When would you use a recovery disk? |
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Definition
| system failure and other recovery options have failed |
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Term
| What does the Automated System Recovery (ASR) wizard do? |
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Definition
| creates a back up of the system state, services, and OS components |
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Term
| what key do you press to restore the ASR? |
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Definition
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Term
| What is a factory recovery partiation? |
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Definition
| used to restore the computer to its original configuration |
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Term
| How do you find out how to access the factory recovery partition and restore the original configuration of the computer? |
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Definition
|
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Term
*KNOW THE BOOT SEQUENCE FOR WINDOWS XP*
the chart before Module 5 or 5.4.7 on cisco website |
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Definition
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Term
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Definition
|
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Term
| What is boot device priority? |
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Definition
| when the BIOS locates and reads the configuration setting that are stored in CMOS |
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Term
| What is Windows registry? |
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Definition
|
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Term
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Definition
|
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Term
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Definition
| information about all users who have logged onto the system |
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Term
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Definition
| information about which fileextensions map to a particular application |
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Term
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Definition
| information, such as desktop settings and history, related to the current user of a PC |
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Term
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Definition
| information relating to the hardward and software |
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Term
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Definition
| information relating to all the active deviceson a system |
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Term
| What boot configuration utility allows you to set the programs that run at startup and to edit comfiguration files? |
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Definition
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Term
| How do you edit the registry? |
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Definition
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Term
| What utility displays a complete system summary of your computer including hardward components and details and installed software and settings? |
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Definition
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Term
| What command is used to execute command line programs and utilities? |
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Definition
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Term
| What key do you press during the boot process to open Windows Advanced Startup Options menu? |
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Definition
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Term
| What drivers are loaded in safe mode? |
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Definition
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Term
| What is loaded if you boot to last knwon good configuration? |
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Definition
| configuration setting of Windows that were used the last time that Windows started successfully |
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Term
| How is the rool level of the Windows partition labeled? |
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Definition
|
|
Term
| What are the naming comvention for Windows files? |
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Definition
max 255 characters
back slashes not allowed
not case sensitive
extension of three of four letters is added to filename to identify file type |
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Term
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Definition
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Term
|
Definition
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Term
|
Definition
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Term
|
Definition
|
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Term
|
Definition
|
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Term
| What are the most common file attributes? |
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Definition
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Term
| What command will show filenames, extensions, and attributes? |
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Definition
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Term
| How do you display a DOS window? |
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Definition
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Term
| How do you convert partitions from FAT32 to NTFS? |
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Definition
|
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Term
| What are the differences between FAT32 and NTFS? |
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Definition
Fat32: Windows XP and Windows 2000, flexible security for files and folders
NTFS: Windows Vista, support more and larger files |
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