Term
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Definition
| coping with uncertainty by formulating courses of action to achieve specified results |
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Term
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Definition
| environment is unpredictable |
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Term
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Definition
| impacts of environmental changes are unpredictable |
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Term
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Definition
| consequences of decisions are unpredictable |
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Term
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Definition
| an objective plus an action statement |
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Term
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Definition
| determining how to pursue long-term goals with available resources |
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Term
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Definition
| determining what contributions subunits can make with allocated resources |
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Term
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Definition
| determining how to accomplish specific tasks with available resources |
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Term
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Definition
| committed to achieve a measurable result within a specific period |
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Term
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Definition
| goals, objectives, or activities ranked in order of importance |
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Term
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Definition
| a minority of causes, inputs, or efforts that tends to produce a majority of results, outputs, or rewards |
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Term
| management by objectives (MBO) |
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Definition
| comprehensive management system based on measurable and participatively set objectives |
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Term
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Definition
| a temporary endeavor undertaken to achieve a particular aim |
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Term
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Definition
| graphical scheduling technique |
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Term
| Program Evaluation and Review Technique (PERT) |
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Definition
| graphical sequencing and scheduling tool for complex projects |
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Term
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Definition
| performance milestone; start or finish of an activity |
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Term
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Definition
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Term
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Definition
| weighted time estimates for completion of PERT activities |
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Term
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Definition
| most time-consuming route through a PERT network |
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Term
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Definition
| level of sales at which there is no loss or profit |
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Term
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Definition
| contractual costs that must be paid regardless of output or sales |
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Term
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Definition
| costs that vary directly with production and sales |
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Term
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Definition
| selling price per unit minus variable costs per unit |
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Term
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Definition
| pursuing organizational objectives in international and cross-cultural settings |
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Term
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Definition
| a multinational venture centrally managed from a specific country |
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Term
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Definition
| a futuristic model of a global, decentralized network with no distinct national identity |
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Term
| cultural intelligence (CQ) |
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Definition
| ability to interpret and act in appropriate ways in unfamiliar cultural surroundings |
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Term
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Definition
| view that the home country's personnel and ways of doing things are best |
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Term
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Definition
| view that local managers in host countries know best how to run their own operations |
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Term
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Definition
| world-oriented view that draws on the best talent from around the globe |
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Term
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Definition
| a population's taken-for-granted assumptions, values, beliefs, and symbols that foster patterned behavior |
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Term
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Definition
| cultures in which nonverbal and situational messages convey primary meaning |
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Term
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Definition
| cultures in which words convey primary meaning |
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Term
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Definition
| cultures that emphasize individual rights, roles, and achievements |
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Term
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Definition
| cultures that emphasize duty and loyalty to collect goals and achievements |
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Term
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Definition
| a perception of time as a straight line broken into standard units |
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Term
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Definition
| a perception of time as a flexible, elastic, and multi-dimensional |
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Term
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Definition
| study of how organizational behavior and management practices differ across cultures |
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Term
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Definition
| negative feelings triggered by a mismatch between expectations and reality |
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Term
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Definition
| guided experience that helps people live and work successfully in foreign cultures |
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Term
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Definition
| identifying and choosing among alternative courses of action |
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Term
| law of unintended consequences |
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Definition
| results of purposeful actions are often difficulty to predict |
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Term
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Definition
| solid factual basis allows accurate prediction of decision's outcome |
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Term
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Definition
| decision made on basis of incomplete but reliable information |
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Term
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Definition
| odds derived mathematically from reliable data |
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Term
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Definition
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Term
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Definition
| no reliable factual information available |
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Term
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Definition
| how information is presented influences one's interpretation of it |
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Term
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Definition
| people get locked into losing courses of action to avoid the embarrassment of quitting or admitting error |
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Term
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Definition
| repetitive and routine decisions |
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Term
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Definition
| tells when and how programmed decisions should be made |
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Term
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Definition
| decisions made in complex and non-routine situations |
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Term
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Definition
| developing a system to improve the creation and sharing of knowledge critical for decision making |
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Term
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Definition
| personal intuitive, and undocumented information |
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Term
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Definition
| documented and sharable information |
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Term
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Definition
| teaming up to make decisions via a computer network programmed with groupware |
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Term
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Definition
| conscious process of closing the gap between actual and desired situations |
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Term
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Definition
| the difference between an actual and desired state of affairs |
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Term
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Definition
| variable responsible for the difference between actual and desired conditions |
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Term
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Definition
| to settle for a solution that is good enough |
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Term
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Definition
| to systematically identify the solution with the best combination of benefits |
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Term
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Definition
| to change the nature of the situation in which a problem has arisen |
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