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MKT Final chapter 13
N/A
24
Marketing
Undergraduate 2
05/04/2011

Additional Marketing Flashcards

 


 

Cards

Term
Distribution
Definition
the decisions and activities that make products available to customers when and where they want to purchase them
Term
supply chain
Definition

all activities associated with the flow and transformation of product from raw materials through to the end customer

 

Term
operations management
Definition
total set of managerial activities used to transform resource inputs into products
Term
logistics management
Definition
planning, implementing, and controlling the flow and storage of products and information from the point of origin to consumption
Term
supply management
Definition
the processes that enable the progress of value from raw material to final customer and back
Term
supply chain management
Definition
a set of approaches used to integrate the functions of operations management, logistics management, supply management, and marketing channel management so that products are produced and distributed in the right quantities, to the right locations, and at the right time
Term
marketing channel
Definition
a group of individuals and organizations that direct the flow of products from producers to customers within the supply chain
Term
marketing intermediaries
Definition
middlemen that link producers to other intermediaries or ultimate consumers through contractual arrangements or through the purchase and resale of products
Term
time utility
Definition
having products available when the customer wants them
Term
place utility
Definition
making products available in locations where customers wish to purchase them
Term
possession utility
Definition

giving the customer access to the product to use or to store for future use

 

ex raincoat

Term
form utility
Definition
assembling, preparing, or otherwise refining the product to suit individual customer needs
Term
dual distribution
Definition
the use of two or more marketing channels to distribute the same products to the same target market
Term
strategic channel alliance
Definition
an agreement whereby the products of one organization are distributed through the marketing channels of another
Term
intensive distribution
Definition
using all available outlets to distribute a product
Term
selective distribution
Definition
using only some available outlets to distribute a product
Term
exclusive distribution
Definition
using a single outlet in a fairly large geographic area to distribute a product
Term
channel captain
Definition
the dominant leader of a marketing channel or a supply chain
Term
channel power
Definition
the ability of one channel member to influence another member's goal achievement
Term
vertical channel integration
Definition
combining two or more stages of the marketing channel under one management
Term
horizontal channel integration
Definition
combining organizations at the same level of operation under one management
Term
vertical marketing systems (VMSs)
Definition
a marketing channel managed by a single channel member to achieve efficient, low-cost distribution aimed at satisfying target customer
Term
tying agreements
Definition
an agreement in which a supplier furnishes a product to a channel member with the stipulation that the channel member must purchase other products as well
Term
exclusive dealing
Definition
a situation in which a manufacturer forbids an intermediary to carry products of competing manufacturers
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