Term
| information systems triangle |
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Definition
| people, processes, information |
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Term
| Systems Development Life Cycle |
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Definition
1.analysis
2. requirements
3. design
4. development
5. implementation |
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Term
| how do you communicate with business partners? |
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Definition
1. synchronous-face to face or phone
2. asynchronous- mail |
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Term
| leading IT enabled change in an organization |
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Definition
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Term
| disadvantages of brainstorming |
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Definition
1. group think
2. social loafing
3. piggy backing
**all hamper new ideas |
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Term
| How do we address the negative issues of brainstorming? |
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Definition
| facilitated brainstorming |
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Term
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Definition
1. nominal group-write separate, small group, big group
2. bug list-what bugs you
3. appreciative inquiry- imagine the perfect future...how do we get there?
4. force field-what is topping change and how can it be over come?
5. decomposition-break something into is components
6. Five W's & 1 H-who,what,where,when,why,how? |
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Term
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Definition
trial and error
neverending |
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Term
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Definition
| simplified representation of something |
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Term
| a series of activities that produce a product for a specific customer |
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Definition
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Term
set of integrated models covering and entire enterprise |
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Definition
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Term
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Definition
customer segments
value proposition
channels
customer relationship
revenue streams
key resources
key activities
key partners
cost structure |
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Term
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Definition
mass market-one large group with similar needs
niche-specific specialized segment
segments-slightly different needs
diversified-2 unrelated segments
multisided-2+ interdependent groups |
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Term
| application of knowledge, skills,tools and techniques to meet project requirements |
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Definition
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Term
| document that defines the work required to complete project successfully |
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Definition
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Term
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Definition
| long-term focused, process oriented |
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Term
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Definition
| goal directed and milestone oriented |
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Term
| skills of project managers: |
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Definition
1. credibility
2. ccreative problem solving
3. tolerance for ambiguity
4. flexible management
5. effective communication skills |
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Term
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Definition
1. milestone schedule
2. WBS
3. Project diagram |
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Term
| what is the shortest path through the project diagram? |
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Definition
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Term
| difference between the completion of the critical path and the project finish date |
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Definition
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Term
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Definition
1. general estimate
2. ROM estimate |
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Term
| process for assuring the requirements and specifications of the project are met |
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Definition
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Term
| start date, milestones, completion date |
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Definition
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Term
| list of activities, including estimates of their durations, their relationships and resources assigned to them |
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Definition
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Term
| Reallocating people and equipment to remove periods of overuse and underuse |
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Definition
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Term
| a unique endeavor with a start and stop that creates value |
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Definition
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Term
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Definition
1. identify requirements
2. establish objectives
3. balance demands for qualit, scope, time and cost
4. adapting the specifications to different concerns/expectations |
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Term
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Definition
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Term
| issues with triple constraints |
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Definition
scope grope: cant define scope
scope creep: gradual increase in scope of project
scope leap: drastic change in projects scope |
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Term
| Old Customer Relationships: |
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Definition
1. unidirectional marketing message
2. 4 p's
-product,price,place,promotion
3. majority fallace
4. trust in experts
5. company generated product
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Term
new customer relationships
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Definition
1. multidirectional
2.user generated
3. trust infriends
4. 4 c's
-customer,cost,convenience,communication
5. niche market
6. experience
7. user product
8. people control message |
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Term
| agents that search the web and rank pages based on keywords and the number of links to and from pages |
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Definition
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Term
| a philosophy and a strategy supported by a system and a technology, designed to improve human interactions in a business environment |
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Definition
| customer relationship management |
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Term
| designed to engage the customer in a collaborative conversation in order to provide mutually beneficial value in a trusted and transparent business environment |
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Definition
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Term
| breakdown of who is in a decision making position and who is influential and how they interact |
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Definition
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Term
| data about explicit events and incidents where a customer actively and intentionally provided data |
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Definition
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Term
| an ongoing record of customer activities and behaviors where a customer passively provided data |
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Definition
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Term
| way to organize, communicate and define data that will be used by an application |
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Definition
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Term
| entities,attributes and relationships |
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Definition
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Term
| computer based techniques used in identifying, extracting, and analyzing business data for decision making |
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Definition
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Term
| discovering new patterns from large data sets |
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Definition
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Term
| a set of goal directed activites |
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Definition
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Term
| captures the analysis of the current state of the business |
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Definition
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Term
| captures the client's requirements for the future state of the business |
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Definition
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Term
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Definition
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Term
| things to ask client about: |
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Definition
| current state, future state, barriers, enablers |
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Term
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Definition
natural language
good for communication with everyone
very descriptive & detailed
widely used to capture and describe requirements by IT people |
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Term
| disadvantage of use cases: |
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Definition
| have to read many use cases and alternatives together to get the overall sense of a detailed process |
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Term
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Definition
1. identify customer segments and value
2. create actor/goal table
3. pick goal/write story
4. write with fail stories |
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Term
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Definition
maingrame was host
perimeter security |
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Term
| evolution of IT architecture |
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Definition
client-server
LAN, WAN >difficult for perimeter security |
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Term
| most recent IT Architecture |
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Definition
cloud computing
more environmentally pleasing |
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Term
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Definition
lowest: infrasturcture
storage and platform: lower level software configurations that allow for people to store date in the cloud/run applications
service: making software available
applications: atual software running on cloud
human interface: browser for accessing cloud |
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Term
| advantages of cloud computing: |
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Definition
| outsourcing frees up time to focus on competitors |
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Term
| disadvantages of cloud computing: |
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Definition
dependence on network
depedence on providers
perceptions of security
traceability/forensics |
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Term
| changing existing situations to preferred ones |
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Definition
design
generative, iterative, representational, collaborative, complex |
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Term
| most important principle of design |
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Definition
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Term
which of the following is not a part of the business systems triangle?
business processes
info technology
networks
people |
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Definition
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Term
what is true about the SDLC model?
a. SDLC is a standar process for leading IT enable change in organizations
b.SDLC involves 5 stages
c. early SDLC stages determine the goals of the ghance and involve understanding the situation |
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Definition
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Term
which of the following is a true statement about models?
a. models are perfect representations of reality
b. mis professionals avoid using models when possible
c. when modeling a system, the first model you make is the best
d. the best models use a lot of text and few visuals |
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Definition
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Term
| on the business canvas: describes the most important assets required to make a business model work? |
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Definition
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Term
which of the following is true about business model canvas?
a. customer groups represent a distinct segment
b. channel component describes how we deliver value
c. right side of the canvas is related to revenue generation while the left is related to costs |
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Definition
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Term
Work break down structure is?
a. control chart designed to facilitate stakeholder analysis
b. date based schedule that identifies a critical path for the project
c. description of tasks arranged in layers of detail |
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Definition
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Term
| problem where the scope of a project increases incrementally throughout the life of the project |
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Definition
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Term
| what is true about project management |
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Definition
| projet managers are supported professional organization |
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Term
| skill of project manger is the quality of being trusted or believed |
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Definition
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Term
| true statement about the shift from old customer relations to the new ones? |
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Definition
| shift from product to experience with the product |
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Term
crm is?
system that helps us use info to help us increase revenue through better campaign effectiveness
philosophy supported by a system designed to imporve human interactions in business env
tool for getting better insight into our customers wants and needs |
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Definition
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Term
| according to principles of user centered design when you design your app you should |
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Definition
| customize the product arund how users can,want or need to use the app |
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Term
| in order to identify which actor is responsible for a particular activity in a business process model you can place the activity icon in a? |
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Definition
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Term
| why did us government move to cloud computing? |
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Definition
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Term
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Definition
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Term
| amazon's bandwith argues ____ the business case |
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Definition
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