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Details

MIST 2090
Final Review (Random)
34
Management
Not Applicable
04/30/2008

Additional Management Flashcards

 


 

Cards

Term

Supply Chain Management

(SCM)

 

 

Definition
A set of methods that a business employs to manage the materials, information, and finances as they move in a process from supplier to manufacturer to wholesaler to retailer to consumer. IS are essential for efficiency
Term

Customer Relationship Management System

(CRM) 

Definition
A software system to help businesses connect with the customers and their diverse and changing needs. Integrates data collection, transformation, storage, and analysis of customer transaction data, including purchases, service requests, and other forms of customer contact
Term
Globalization
Definition
The phenomenon of modern businesses expanding into markets worldwide and distributing work across the globe to minimize costs and provide the convenience of doing business 24/7 to the customers. Information technology and Internet are significant enablers of this
Term
Global Perspective
Definition
A worldwide approach to business that seeks to create business value in an economic world that is largely flat, borderless, and cyber-connected
Term
In-Sourcing
Definition
"We do it ourself"
Term
Onshoring
Definition
"We outsource to a partner in our own country"
Term
Nearshoring
Definition
"We outsource to a partner in a nearby country"
Term
Offshoring
Definition
"We outsource to a partner in a distant country"
Term
Input
Definition

Entering customer names, addresses, and income levels into a marketing IS is called

 

what? 

Term
Output
Definition

Income-level-based customer mailing lists

 

ATM voice machines

 

Self-checkout voices

 

are all examples of what? 

Term
Hardware
Definition
electronic and mechanical components that you can see and touch, such as your computer monitor
Term
Software
Definition
The set of instructions that direct the hardware
Term

Read Only Memory

(ROM) 

Definition

Contains instructoins and data that only special devices can alter

 

Holds instructions used to control the startup processes (boot up) 

Term

Random Access Memory

(RAM) 

Definition
Stores data only until they are no longer needed, or until you shut down your computer
Term
Volatile Primary Memory
Definition
What type of memory would RAM be classified as?
Term
Hard Drive
Definition

Where a copy of a spreadsheet is stored immediately after you save it

 

 

Term
Yes
Definition

 

 

 

Do wireless networks do rely on network hardware and software to function?

 

Term

File Transfer Protocol

(FTP) 

Definition
Protocol specifically designed to transfer files between computers
Term

Megahertz

(MHz)

 

-Millions of Cycles per Second- 

 

&

 

Gigahertz

(GHz)

 

-Billions of Cycles per Second- 

Definition

Clock speed is the most important measure of CPU performance and is measured in what?

 

 

2 answers 

Term
Information Technology
Definition
This acts as the "plumbing" for information system: it acts to deliver "clean" data to those who need it
Term

-Incorporates Security measures (firewall)

 

-Reduce publishing and distribution costs for such items as policy and procedure manuals, benefits info, and phone directories

 

-Supports automated internal transactions

 

-Improves communication, teamwork, and knowledge management 

Definition

3 Major Advantages of Intranets are...

 

Term
Relational Data Model
Definition

Method of logically storing data in a database that is independent of the method used to physically store the data

 

Also the most popular way of storing large amounts of data 

Term
Data Warehouse
Definition
A means of storing and managing data for information access, typically composed of data from one or more transaction databases
Term
Data Mart
Definition
Extracts and reorganizes specific data according to the user's information needs
Term
Data mining
Definition
A set of techniques for finding trends and patterns in large sets of data
Term
First-Generation E-Commerce
Definition
Generation of E-Commerce that is capable of delivering static content
Term
2nd Generation of E-Commerce
Definition
Generation of E-Commerce that allows for the delivery of dynamic content
Term
3rd Generation of E-Commerce
Definition
Generation of E-Commerce that provides increased support of web-based transactions
Term
4th Generation of E-Commerce
Definition
Generation of E-Commerce that helps use become increasingly integrated with our external partners over the web
Term

Reduces barriers to entry for consumers and new businesses

 

Helps keep any one company from owning the market

 

Provides more opportunity for collaboration and alliances among various stakeholders

 

Increased # of market niches

 

Affects traditional marketplace drivers of time, distance, and price 

Definition
How does E-Commerce help competition?
Term

1. Do we need it?

 

2. Is it feasible?

 

3. Should we make, buy, or lease?

 

4. Do we do it ourselves or outsource? 

Definition
4 Main Q's that organizations ask when considering obtaining an IS
Term
Enterprise Risk Management
Definition
A process effected by an entity's board of directors, management, and other personnel, applied in strategy setting and across the enterprise, designed to identify potential events that may affect the entity, and manage risk to be within its risk appetite, to provide reasonable assurance regarding the achievement of entity objectives
Term
Enterprise Information Security
Definition
An ongoing, strategic business process of risk and threat assessment and management, which helps to ensure safe and continuous business operations and the availabilty, confidentiality, and integrity of an enterprise's information resources wherever they may be located
Term
Sarbanes-Oxley Act
Definition
Holds a company's officers personally responsible for providing accurate public financial information to investors. There is an emphasis on internal controls
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