Term
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Definition
| Thinking of technology as a way to help complete a task within an organization faster, more cheaply, and perhaps with greater accuracy and/or consistency. |
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Term
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Definition
| Technology informates when it provides info about its operation and the underlying work process that it supports. |
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Term
| Types of Organizational Strategy |
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Definition
1. Over-all Low Cost Leadership Strategy
2. Focused Low-Cost Strategy
3. Broad Differentiation Strategy
4. Focused Differentiation Strategy
5. Best-Cost Provider Strategy |
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Term
| Porter's Definition of Competitive Advantage |
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Definition
| An organization has competitive advantage whenever it has an edge over rivals in attracting customers and defending against competitve forces. |
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Term
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Definition
| Process of analyzing an organization's activities to determine where value is added to products and/or services and what costs are incurred for doing so. |
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Term
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Definition
IS may be used in uninteded ways.
ex: Web surfing, junk mail, games |
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Term
| Business Case Arguments Based on Faith |
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Definition
| Arguments based on beliefs about organizational strategy, competitive advantage, industry forces, customer perceptions, market share, and so on. |
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Term
| Business Case Arguments Based on Fear |
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Definition
| Arguments based on the notion that if the system is not implemented, the firm will lose out to the competition or, worse, go out of business. |
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Term
| Business Case Arguments Based on Fact |
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Definition
| Arguments based on data, quantiative analysis, and/or indisputable factors. |
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Term
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Definition
| Contribution an investment makes toward improving the infrastructure's ability to enhance the profitability of the business. |
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Term
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Definition
| Derived from an investment's ability to extend the infrastructure's capabilities to meet business needs today and in the future. |
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Term
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Definition
| Derived from assessing an investment's impact on enabling the infrastructure to better meet business processing requirements. |
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Term
| Regulatory and Compliance Value |
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Definition
| Derived from assessing the extent to which an investment helps to meet requirements for control, security, and integrity as required by a governing body or a key customer. |
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Term
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Definition
| a type of cost-benefit analysis to identify at what point (if ever) tangible benefits = tangible costs |
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Term
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Definition
| Contrasts the total expected tangible costs versus the tangible benefits |
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Term
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Definition
| ex: faster turnaround on fulfilling orders and resulting improvements in cutomer service. |
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Term
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Definition
| ex: you can estimate that the increased customer reach of the new Web-based system will result in at least a modest increase in sales. |
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Term
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Definition
| ex: Costs of reducing traditional sales, losing some customers that are not "Web ready", or losing customers is the Web application is poorly designed or not on par with competitors' sites. |
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Term
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Definition
| ex: salary and benefits of the Webmaster and any other personnel assigned to maintain the system. |
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Term
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Definition
| Help clarify what the imapct on the firm will be. Can be used to measure changes in terms of their perceived value of the organization. |
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Term
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Definition
| The extent to which a system enables people and/or the firm to accomplish tasks or goals well. |
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Term
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Definition
| The extent to which a system enables |
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