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MIS FINAL
Chapter 2
24
Management
Undergraduate 4
05/06/2014

Additional Management Flashcards

 


 

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Term
Environmental Scanning
Definition
surveillance of a firm's external environment to predict environmental changes & detect changes already underway
Term
Environmental Scanning
Definition
alerts the firm to critical trends before changes have developed a discernible patter before competitors recognize them
Term
External Monitoring
Definition
a firm's analysis of the external environment that tracks evolution of environmental trends, sequences of events, or streams of activities (listen, pay attention, follow trends)
Term
Competitive Intelligence
Definition
a firm's activities of collecting and interpreting data on competitors, defining and understanding the industry, and identifying competitors' strengths and weaknesses (spying,ethics)
Term
Environmental forecasting
Definition
the development of plausible projection about direction, scope, speed and intensity of environmental change. (predictions, based on fact)
Term
Scenario Analysis
Definition
an in-depth approach to environmental forecasting that involves experts' detailed assessments of societal trends, economics, politics, technology, or other dimensions of external environment
Term
SWAT Analysis
Definition
Identify strategies that will create a firm specific business model that will best align an organization's resources and capabilities to the requirements of the environment in which the firm operates (proactive NOT reactive)
Term
Internal to the firm
Definition
Strengths (build)- qualities that enable a firm to achieve its mission, allow for continued or sustained success
Weaknesses (work around)- qualities that prevent a firm from achieving its mission, many can be controlled
Term
External to the firm
Definition
Opportunities (prioritize&optimize)- something in the environment from which the firm may benefit
Threats (protect)- conditions in the environment jeopardize the firm's business model, compounded if they relate to the firm's weaknesses
Term
General Environment
Definition
factors external to an industry, and usually beyond a firm's control, that affect a firm's strategy
Term
Demographic Segment
Definition
most easily understood & quantifiable elements
Term
Demographic Segment
Definition
> Aging population, rising or declining affluence, changes ethnic composition, geographic distribution of pop, greater disparities in income levels
Term
Sociocultural segment
Definition
the values, beliefs, and lifestyles of a society
Term
Sociocultural segment
Definition
More women in the workforce, dual-income families, > in temporary workers, greater concern for health diets & physical fitness, greater interest in the environment, postponement of having children
Term
Political/Legal segment
Definition
how the society creates and exercises power including rules, laws, and taxation policies
Term
Political/Legal segment
Definition
> Tort reform, Americans w/ Disabilities Act (ADA), Repeal of Glass-Steagall Act, Sarbanes-Oxley Act
Term
Technological segment
Definition
innovation and state of knowledge in industrial arts, engineering, applied sciences, and pure science; and their interactions with society
Term
Technological segment
Definition
> Genetic engineering, emergence of internet tech., wireless com.
Term
Economic segment
Definition
characteristics of the economy, including national income & monetary conditions
Term
Economic segment
Definition
> Increasing global trade, exchange rates, NAFTA, EU, ASEAN, WTO
Term
Competitive environment
Definition
factors that pertain to an industry & affect a firm’s strategies
(Competitors, customer, & supplies)
Term
Porter’s 5-forces model
Definition
most commonly analytical tool for examining the competitive environment (static analysis)
Term
Porter’s 5-forces model
Definition
1. The threat of new entrants
2. The bargaining power of buyers
3. The bargaining power of suppliers
4. The threat of substitute products & services
5. The intensity of rivalry among competitors
Term
Strategic groups
Definition
cluster of firms that share similar strategies (Analytical tool)
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