Term
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Definition
| Application that matches buyers and sellers by using an e-commerce version of a standard, competitive-bidding auction process. |
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Term
| Business-to-business (B2B) |
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Definition
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Term
| Business-to-consumer (B2C) |
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Definition
| Sales between a supplier and a retail customer (the consumer). |
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Term
| Business-to-government (B2G) |
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Definition
| Sales between companies and governmental organizations. |
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Term
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Definition
| Entity that provides goods and services at a stated price and arranges for the delivery of the goods, but never takes title to the goods. |
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Term
| Customer relationship management (CRM) |
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Definition
| The set of business processes for attracting, selling, managing, and supporting customers. |
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Term
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Definition
| Elimination of one or more middle layers in the supply chain. |
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Term
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Definition
| The buying and selling of goods and services over public and private computer networks. |
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Term
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Definition
| Site that facilitates the matching of buyers and sellers; the business process is similar to that of a stock exchange. Sellers offer goods at a given price through the electronic exchange, and buyers make offers to purchase over the same exchange. Price matches result in transactions from which the exchange takes a commission. |
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Term
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Definition
| Information systems that support processes and activities that span two or more independent organizations. |
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Term
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Definition
| In e-commerce, companies that take title to the goods they sell. They buy goods and resell them. |
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Term
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Definition
| E-commerce companies that arrange for the purchase and sale of goods without ever owning or taking title to those goods. |
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Term
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Definition
| In the sales process, when the legal ownership of the material has changed. |
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Term
| Real-time price discounts |
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Definition
| When sales people have the available data, and the authority, to reduce product price to close a sale. |
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Term
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Definition
| An exchange of goods or services for money. |
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Term
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Definition
| The preeminent cloud based CRM vendor. |
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Term
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Definition
| An information system that helps a company collect customer data from social media and share it among their customer facing processes. |
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Term
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Definition
| In e-commerce, a Web-based application that enables customers to enter and manage their orders. |
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